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Game Play Crash Error Dialog: Runtime Error!

 
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Game Play Crash Error Dialog: Runtime Error! - 6/25/2013 11:19:20 PM   
srcross@hotmail.com

 

Posts: 3
Joined: 6/25/2013
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During gameplay (pretty continuously) rarely go one complete set of turns before the game crashes out.

i) either between turns/ending turns
ii) or when confirming attacks
iii) when AI attacks -the game crashes out.

First I get the following dialog:

--------------------------------------------------------------------------------
'Microsoft Visual C++ Runtime Library'
'Runtime Error!'

Program: C:\Games\Panzer Corps\Panzer Corps\Panzer Corps.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
--------------------------------------------------------------------------------

Windows then offers to terminate the program -which it does, then the game shell exits.
I'm left with the game launcher. Load game ...play on.
Any help you can offer would be appreciated :)

I'm having to save the game virtually every turn because if it crashes out after I've been granted a hero ..well you can imagine! :)






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RE: Game Play Crash Error Dialog: Runtime Error! - 6/26/2013 12:15:07 AM   
VPaulus

 

Posts: 1284
Joined: 6/23/2011
From: Portugal
Status: offline
Welcome.
Could you please attach a DxDiag report file to your post?

How to get a DxDiag file:

1. click on "START" or "Windows key+R"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice
6. open the text file, copy the contents, and post along with your issue.

(in reply to srcross@hotmail.com)
Post #: 2
RE: Game Play Crash Error Dialog: Runtime Error! - 6/26/2013 1:17:52 AM   
srcross@hotmail.com

 

Posts: 3
Joined: 6/25/2013
Status: offline
Sure thing :)

Attached to the reply.

Thank you.

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Post #: 3
RE: Game Play Crash Error Dialog: Runtime Error! - 6/26/2013 1:30:44 AM   
VPaulus

 

Posts: 1284
Joined: 6/23/2011
From: Portugal
Status: offline
Probably your issue is caused by a installed video/audio codec pack. I see that ffdshow was installed.
Please open he folder where you've installed your game and rename "audio" to "_audio".
This will force the game to start without any sound. Let's see if you still have crashes.

(in reply to srcross@hotmail.com)
Post #: 4
RE: Game Play Crash Error Dialog: Runtime Error! - 6/26/2013 3:04:22 AM   
srcross@hotmail.com

 

Posts: 3
Joined: 6/25/2013
Status: offline
Hi,

Yup renaming folder 'Audio' to '_Audio' certainly stopped the crashes! I rattled of a bunch of turns and the game played fine. :)


So, what can we do to identify the faulting codec?

I guess I could pull any packs I've installed, that could be a chore though.


Incidentally, I use the app 'Media Player Classic' usually for audio/video. I haven't had any problems and I've used it for years.

Sometimes watching videos or other media I see a codec applet in my system tray that's obviously doing something -it gives me options on right click.

When I play Panzer Corp either Windows or Panzer Corp loads a codec applet to my system tray in the same way.


When I play the game and it crashes -after the game closes I see several of these little applet icons -duplicated. When I mouse over them they disappear.

So I suspect you are correct that its a codec compatibility problem. :)


What do you suggest?

Simon

(in reply to srcross@hotmail.com)
Post #: 5
RE: Game Play Crash Error Dialog: Runtime Error! - 6/26/2013 3:24:16 AM   
VPaulus

 

Posts: 1284
Joined: 6/23/2011
From: Portugal
Status: offline
Well, it's not necessarily a compatibility issue... The problem is that some of these codec packs broke Windows MCI, which is the API the game used for playing audio.

Which codec pack have you installed? K-Lite?

(in reply to srcross@hotmail.com)
Post #: 6
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