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All Forums >> [New Releases from Matrix Games] >> Distant Worlds Series >> Tech Support >> Could not load required image Page: [1]
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Could not load required image - 5/23/2013 9:46:52 PM   
Banquet

 

Posts: 1107
Joined: 8/23/2002
From: England
Status: offline
I'm getting an error message when running shadows... legends always worked without problems. Please tell me I'm not going to have to re-install everything! The full message...

Could not load image C:\matrix games\distant worlds\image\effects\planetdestroy\explplanet40104.png
Post #: 1
RE: Could not load required image - 5/23/2013 9:52:01 PM   
Banquet

 

Posts: 1107
Joined: 8/23/2002
From: England
Status: offline
I've looked in the directory and seem to have a damaged file?
re-installed shadows - same error
can someone email me planet40104.png?

(in reply to Banquet)
Post #: 2
RE: Could not load required image - 5/23/2013 10:16:19 PM   
Erik Rutins

 

Posts: 32881
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Seems like your install is corrupted. Here's the file, but if this doesn't solve the issue you should re-download and reinstall.

You can try using a program like Internet Download Manager if you have any issues with the download arriving intact.

Regards,

- Erik


Attachment (1)

_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to Banquet)
Post #: 3
RE: Could not load required image - 5/23/2013 10:40:27 PM   
Banquet

 

Posts: 1107
Joined: 8/23/2002
From: England
Status: offline
thanks Eric, seems ok now :)

(in reply to Erik Rutins)
Post #: 4
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