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Redownload

 
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Redownload - 5/13/2013 5:07:31 PM   
Ketza


Posts: 2214
Joined: 1/14/2007
From: Columbia, Maryland
Status: offline
After 5 years my computer died and I need to redownload some games.

What is the process?
Post #: 1
RE: Redownload - 5/13/2013 5:19:32 PM   
Erik Rutins

 

Posts: 32912
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Hi Ketza,

Best way for a mass re-download if you've purchased from us across many years and from the previous store is to contact our Help Desk with your personal information and any order information you may still have. They can look up the orders and give you new download links.

For titles you purchased in the past couple of years and were logged into the site (please note, site rather than forum) while purchasing, they should be available for immediate re-download through the Members Club. You can request a redownlod there.

Regards,

- Erik


_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Ketza)
Post #: 2
RE: Redownload - 5/13/2013 6:17:33 PM   
Ketza


Posts: 2214
Joined: 1/14/2007
From: Columbia, Maryland
Status: offline
Thanks for the quick reply

(in reply to Erik Rutins)
Post #: 3
RE: Redownload - 5/14/2013 1:01:22 AM   
pompack


Posts: 2520
Joined: 2/8/2004
From: University Park, Texas
Status: offline
And I suggest that you save the download files on disk. Then back them up on a backup bulk drive. And I then load them into a thumb drive that I store at the bank just in case.

(in reply to Ketza)
Post #: 4
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