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April 17th multiplayer server down??

 
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All Forums >> [New Releases from Matrix Games] >> Close Combat Series >> Close Combat: Panthers in the Fog >> Tech Support >> April 17th multiplayer server down?? Page: [1]
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April 17th multiplayer server down?? - 4/18/2013 8:07:57 AM   
STIENER

 

Posts: 532
Joined: 1/7/2001
From: gibsons b.c. canada
Status: offline
Steve
me and my opponent tried several times tonite to connect in multiplayer. we could not connect. the game just sat with the message on the screen "connecting to opponent"
when we hit CTRL ALT DELETE to get out.. the game was not responding
we tried rebooting our PC 's 3 or 4 times etc. no go.
were both on the west coast of canada.

later [ 2 hrs ] i went back onto the game and multiplayer screen to see if anyone else was there playing and ran into two other players from australia. they also were having connection issues.

can you help us out here?

thanks
Steiner

< Message edited by STIENER -- 4/18/2013 8:09:01 AM >
Post #: 1
RE: April 17th multiplayer server down?? - 4/18/2013 10:47:42 AM   
rmdesantis


Posts: 124
Joined: 2/25/2007
Status: offline
My friend and I had the exact same problem last night. We spent about 45 minutes trying to get to play (we tried through the lobby and direct - but of course direct really makes you go through the lobby first so there isn't much of a difference). We were able to connect several times, but then it locked up and after 1 hr 15 minutes we completely gave up.

(in reply to STIENER)
Post #: 2
RE: April 17th multiplayer server down?? - 4/18/2013 11:07:29 PM   
Steve McClaire

 

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Joined: 11/19/2007
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I did a test and I see the same thing. I will look into it and see if there is a problem on the server side. I'll update here as soon as possible.

Thanks,

Steve

(in reply to rmdesantis)
Post #: 3
RE: April 17th multiplayer server down?? - 4/18/2013 11:12:18 PM   
STIENER

 

Posts: 532
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From: gibsons b.c. canada
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thanks Steve

(in reply to Steve McClaire)
Post #: 4
RE: April 17th multiplayer server down?? - 4/18/2013 11:34:22 PM   
Steve McClaire

 

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FYI - I am able to make a direct connection if I open port 1944 in my router and redirect it to my host machine, and this works fine.

(in reply to STIENER)
Post #: 5
RE: April 17th multiplayer server down?? - 4/18/2013 11:39:51 PM   
STIENER

 

Posts: 532
Joined: 1/7/2001
From: gibsons b.c. canada
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interesting.....im guessing, we shouldnt have to do that though to connect under normal circumstances. i didnt have to do that before, so thes still an issue...right?

(in reply to Steve McClaire)
Post #: 6
RE: April 17th multiplayer server down?? - 4/19/2013 12:07:02 AM   
Steve McClaire

 

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Yes, that's correct. There is a problem on our end.

I was only pointing out that the direct connection was working as a way you could connect and play right now. To use it the host has to be able to open port 1944 in their router and/or firewall, which is not something everyone is familiar with doing.

If the game cannot make a direct connection it goes through a routing server, which means you never have to worry about finding your external IP and dealing with a router and/or firewall. But I believe the problem we're seeing is with the routing server itself.

I suspect it will be at least 9 hours before this can be resolved, due to time zones and where people are located. I will post new information as soon as I have any.

Steve

(in reply to STIENER)
Post #: 7
RE: April 17th multiplayer server down?? - 4/19/2013 12:25:48 AM   
STIENER

 

Posts: 532
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From: gibsons b.c. canada
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thanks for the info steve.

(in reply to Steve McClaire)
Post #: 8
RE: April 17th multiplayer server down?? - 4/19/2013 10:31:33 PM   
mooxe


Posts: 261
Joined: 10/25/2003
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Strike one!

_____________________________

VVV
http://www.closecombatseries.net

Play all versions of Close Combat at www.gameranger.com.

(in reply to STIENER)
Post #: 9
RE: April 17th multiplayer server down?? - 4/20/2013 12:20:14 AM   
STIENER

 

Posts: 532
Joined: 1/7/2001
From: gibsons b.c. canada
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so steve? its been 9 hours + ....hows the server coming???

(in reply to mooxe)
Post #: 10
RE: April 17th multiplayer server down?? - 4/20/2013 6:24:06 PM   
Steve McClaire

 

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They are working on the issue but as I understand it there is a problem the developer needs to look into. I expect it will be Monday before it's resolved, but I will post as soon as it is.

(in reply to STIENER)
Post #: 11
RE: April 17th multiplayer server down?? - 4/22/2013 11:41:10 PM   
WoT

 

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Joined: 11/21/2012
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Really not working..I'm astounded.. How's that Cross of iron Server going.

Bleeding greata record indeed.

(in reply to Steve McClaire)
Post #: 12
RE: April 17th multiplayer server down?? - 4/23/2013 4:35:50 PM   
Steve McClaire

 

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Joined: 11/19/2007
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The routing servers are back on line and I have verified that I can make a connection through it for Panthers in the Fog.

Please let me know if you continue to see connection issues.

Thanks,

Steve

(in reply to WoT)
Post #: 13
RE: April 17th multiplayer server down?? - 4/27/2013 8:53:26 AM   
STIENER

 

Posts: 532
Joined: 1/7/2001
From: gibsons b.c. canada
Status: offline
seems to connect now but the game freezes more than it used to. im going to start another thread about the game freezes.

(in reply to Steve McClaire)
Post #: 14
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