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Please report your system OS and 32/64 bit [uploaded a beta fix]

 
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All Forums >> [New Releases from Matrix Games] >> Decisive Campaigns: Case Blue >> Tech Support >> Please report your system OS and 32/64 bit [uploaded a beta fix] Page: [1]
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Please report your system OS and 32/64 bit [uploaded a ... - 3/6/2013 5:05:16 PM   
Vic


Posts: 3570
Joined: 5/17/2004
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Hi all,

I am dealing with a difficult bug present in Win8 (not officially supported yet) and in Windows7 if you installed the KB2670838 windows update.

If you have one of the following configurations:

a) Win8, 32bit
b) Win8, 64bit
c) Windows7, 32bit with the KB2670838 windows update
d) Windows8, 64bit with the KB2670838 windows update

Please let me know wich of these configurations you have and if you are experiencing any application crashes, for example after loading a big scenario 2 times and scrolling around a bit

Please also let me know if you DO NOT experience any problems if you have one of these OS configurations.

ps: to check if you have the KB2670838 patch installed or not go to configurarion->remove programs->remove update and check if this KB is in this list or not. If it is there it should be in the "Microsoft Windows" category. You could also check the configuration->windows updates->history of updates screen, the update is about 10 days old.

Thanks for your time. It is appreciated.

Best regards,
Vic

< Message edited by Vic -- 3/15/2013 11:35:30 AM >


_____________________________

Victor Reijkersz Designs
www.vrdesigns.nl
Post #: 1
RE: Please report your system OS and 32/64 bit - 3/6/2013 5:29:05 PM   
LiquidSky


Posts: 868
Joined: 6/24/2008
Status: offline


I use Windows 8 64bit.
My system does not have KB2670838
I have a ATI Radeon 7790 video card.

I do keep my system up to date.

I do not have any problems with the game...other then a couple of tank corps in the caucaus


Apparently the update is supposed to make graphics work a bit better with the new Internet Explorer on non windows 8 systems....so I suspect that Windows 8 users will be unaffected.

Having done some reading on this update, I think that it only affects people with onboard graphics. (no graphics card, the motherboard has the graphics).

And Microsoft recognizes the problem and is going to fix it:

http://www.winbeta.org/news/botched-update-kb2670838-windows-7-resulting-bsod-microsoft-working-fix

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(in reply to Vic)
Post #: 2
RE: Please report your system OS and 32/64 bit - 3/6/2013 5:50:43 PM   
Vic


Posts: 3570
Joined: 5/17/2004
Status: offline
Hi Liquid,

I actually do have hybrid graphics myself. And I had the bug with the Windows Update. Thanks for pointing that MS statement out. Makes me feel a little bit better :)

One things worries me though and that is that i saw at least 2 persons with Windows8 had the same bug as caused by the faulty Windows Update.

Now... i have already been doing quite some testing and the really funny part is i can also solve the bug by compiling Decisive Campaigns in 64bit, when i do this it runs charmingly on my affected system. (However i use some third party liberaries that are x86 so i cannot just role this out like that quite yet and i also dont like having to let Matrix change all the installers either)

This fix with a 64bit build is also the reason i am trying to find out if any 32bit are actually affected at all by this bug.

Best,
Vic


_____________________________

Victor Reijkersz Designs
www.vrdesigns.nl

(in reply to LiquidSky)
Post #: 3
RE: Please report your system OS and 32/64 bit - 3/6/2013 5:56:42 PM   
TheGreatRadish

 

Posts: 59
Joined: 1/21/2006
Status: offline
Windows7, 64bit with the KB2670838 windows update

I haven't played CB at all really (bought the bundle and it's all been WtP so far) but just loaded up and did what you asked. No issues.

(in reply to LiquidSky)
Post #: 4
RE: Please report your system OS and 32/64 bit - 3/6/2013 6:33:24 PM   
wallas

 

Posts: 108
Joined: 2/4/2005
Status: offline
Windows 8

(in reply to TheGreatRadish)
Post #: 5
RE: Please report your system OS and 32/64 bit - 3/6/2013 7:11:06 PM   
Vic


Posts: 3570
Joined: 5/17/2004
Status: offline

quote:

ORIGINAL: wallas

Windows 8


@wallas,

32bit or 64bit?

_____________________________

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www.vrdesigns.nl

(in reply to wallas)
Post #: 6
RE: Please report your system OS and 32/64 bit - 3/6/2013 8:09:09 PM   
wallas

 

Posts: 108
Joined: 2/4/2005
Status: offline
64 bit

(in reply to Vic)
Post #: 7
RE: Please report your system OS and 32/64 bit - 3/7/2013 10:57:13 AM   
Perif

 

Posts: 11
Joined: 3/7/2013
Status: offline
Hello Vic,

Windows 8 64bits to play DC

Otherwise my main os is OSX.8....

(in reply to wallas)
Post #: 8
RE: Please report your system OS and 32/64 bit - 3/11/2013 8:45:44 PM   
wodin


Posts: 7700
Joined: 4/20/2003
From: England
Status: offline
Win 7 64bit...haven't played it much but never had a crash.

< Message edited by wodin -- 3/11/2013 8:46:59 PM >


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(in reply to Perif)
Post #: 9
RE: Please report your system OS and 32/64 bit - 3/11/2013 9:04:27 PM   
alex0809

 

Posts: 72
Joined: 5/15/2012
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Win7 64 Bit, I actually reinstalled the game because I thought the crashes were due to something on my side... they happen seemingly randomly when scrolling around - not often enough to make it unplayable if you save often, but still annoying. The KB thingy is installed.

< Message edited by alex0809 -- 3/11/2013 9:05:29 PM >

(in reply to wodin)
Post #: 10
RE: Please report your system OS and 32/64 bit - 3/13/2013 1:18:29 PM   
Webizen


Posts: 1268
Joined: 4/12/2005
From: WV USA
Status: offline
Windows 8 Professional 64-bit on a desktop PC with a dedicated videocard

If I scrolled around while a save was in progress, DCWtP crashed. If I didn't scroll around while the save was in progress, it did not crash in my tests. I attempted to duplicate this behavior in Case Blue but it did not crash.

< Message edited by Webizen -- 3/13/2013 1:19:04 PM >


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Tac2i (Slitherine)

(in reply to alex0809)
Post #: 11
RE: Please report your system OS and 32/64 bit - 3/14/2013 9:29:01 AM   
Vic


Posts: 3570
Joined: 5/17/2004
Status: offline

quote:

ORIGINAL: alex0809

Win7 64 Bit, I actually reinstalled the game because I thought the crashes were due to something on my side... they happen seemingly randomly when scrolling around - not often enough to make it unplayable if you save often, but still annoying. The KB thingy is installed.


If you want to get rid of the crashes uninstall the KB thingy untill i found a solution to make the game work with it.

_____________________________

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www.vrdesigns.nl

(in reply to alex0809)
Post #: 12
RE: Please report your system OS and 32/64 bit - 3/14/2013 11:19:40 AM   
Keunert


Posts: 876
Joined: 9/9/2010
Status: offline
c) Windows7, 32bit with the KB2670838 windows update
running on OSX 10.7.5 and the newest Parallels

no crashes

(in reply to Vic)
Post #: 13
RE: Please report your system OS and 32/64 bit - 3/15/2013 5:36:41 AM   
johng5155

 

Posts: 21
Joined: 12/3/2007
Status: offline
Windows 7 Professional 64 bit with KB2670838 installed, AMD Radeon HD 7950. Got the error the 2nd time I loaded the polish campaign

(in reply to Keunert)
Post #: 14
RE: Please report your system OS and 32/64 bit - 3/15/2013 11:34:53 AM   
Vic


Posts: 3570
Joined: 5/17/2004
Status: offline
Hi all,

Thanks for all your feedback. It helped!

Anyway. After a week of painstaking work I think i found a complete fix.

Not yet uploaded to matrix, so this can only be tried out by players that know how to manually install a file.

If you can and you have had the bug, please test it out. Preferably with windows8 and/or Windows7 with the KB2670838 installed!

Here is the new Case Blue v1.05j
http://www.vrdesigns.nl/CaseBlue105j.zip

And here the new Warsaw To Paris v1.51j
http://www.vrdesigns.nl/WarsawToParis151j.zip

And let me know if it works for you. Best test to see if the bug is fixed is loading the largest scenario a couple of times and trying to save it while in game.

Best regards,
Vic

< Message edited by Vic -- 3/15/2013 1:20:42 PM >


_____________________________

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www.vrdesigns.nl

(in reply to johng5155)
Post #: 15
RE: Please report your system OS and 32/64 bit - 3/15/2013 6:45:24 PM   
gwgardner

 

Posts: 3194
Joined: 4/7/2006
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Microsoft reintroduced the problem for me overnight, with their latest update, but your new patch seems to have fixed it again.

I play Warsaw to Paris, Windows 7 64 bit.

(in reply to Vic)
Post #: 16
RE: Please report your system OS and 32/64 bit - 3/15/2013 8:54:56 PM   
wallas

 

Posts: 108
Joined: 2/4/2005
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I actually never crash but I only play liquidsky via email.

(in reply to gwgardner)
Post #: 17
RE: Please report your system OS and 32/64 bit - 3/17/2013 5:41:47 PM   
Bonners


Posts: 470
Joined: 8/24/2012
From: Stockport, UK
Status: offline
I have window 7 64 bit - I also have the K thingy update. I've never had a crash in a PBEM game, but have just experienced one with the 1st Panzer linked campaign. I'm not sure if it is related to this or not as today was the first time I've had a crash. I tried loading up the update from Vic above, but had the same bug when I tried to do it. This is the details that it gave me of the original crash in the game, it was during the uploading of the AI turn each time:

quote:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IndexOutOfRangeException: Index was outside the bounds of the array.
at WindowsApplication1.HandyFunctionsclass.HasUnitAirSF(Int32 unr, Boolean nonbackbench, Boolean testSOrdn, Boolean UseInitialSO)
at WindowsApplication1.CustomBitmapClass.DrawHex(Int32 cx, Int32 cy, Int32 cmap, Boolean InfoMode, Boolean NoShader, Boolean ispredrawing, Graphics tempg, Int32 tx, Int32 ty, Int32 counteralpha, Int32 Zoom, Boolean UseRegimeColoring, Boolean neverusehistory)
at WindowsApplication1.CustomBitmapClass.MakeMiniMap(Bitmap tempBmp, Int32 bwidth, Int32 bheight, Boolean alsounits, Boolean realhex, Boolean alsoshading, Boolean predrawn, Int32 humanplayer, Boolean showflag, Boolean alsoHQ)
at WindowsApplication1.GameLoopMainWindowClass2.handleTimer()
at WindowsApplication1.ScreenClass.HandleTimer()
at WindowsApplication1.Form1.Timer1_Tick(Object sender, EventArgs e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5466 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
WindowsApplication1
Assembly Version: 1.0.4743.28952
Win32 Version: 1.0.4743.28952
CodeBase: file:///C:/Matrix%20Games/Decisive%20Campaigns%20Case%20Blue/CaseBlue.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5468 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Microsoft.VisualBasic
Assembly Version: 8.0.0.0
Win32 Version: 8.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
irrKlang.NET
Assembly Version: 1.3.0.0
Win32 Version: 1, 1, 0, 0
CodeBase: file:///C:/Matrix%20Games/Decisive%20Campaigns%20Case%20Blue/irrKlang.NET.DLL
----------------------------------------
System.Web
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5456 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
ICSharpCode.SharpZipLib
Assembly Version: 0.84.0.0
Win32 Version: 0.84.0.0
CodeBase: file:///C:/Matrix%20Games/Decisive%20Campaigns%20Case%20Blue/ICSharpCode.SharpZipLib.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.



(in reply to wallas)
Post #: 18
RE: Please report your system OS and 32/64 bit - 3/18/2013 9:40:44 AM   
Vic


Posts: 3570
Joined: 5/17/2004
Status: offline
@bonners,

That bug seems completely unrelated. But thanks for reporting. A bug is a bug. If possible I would really appreciate it if you can send me a savegame from which this is reproducable to vic@xs4all.nl

best,
Vic

_____________________________

Victor Reijkersz Designs
www.vrdesigns.nl

(in reply to Bonners)
Post #: 19
RE: Please report your system OS and 32/64 bit - 3/18/2013 10:05:14 AM   
Bonners


Posts: 470
Joined: 8/24/2012
From: Stockport, UK
Status: offline

quote:

ORIGINAL: Vic

@bonners,

That bug seems completely unrelated. But thanks for reporting. A bug is a bug. If possible I would really appreciate it if you can send me a savegame from which this is reproducable to vic@xs4all.nl

best,
Vic



Hi Vic

Sorry I saved over it I went back and started the scenario again and didnt have the problem again. If it happens again I'll keep a save.

(in reply to Vic)
Post #: 20
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