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New info for those not in beta?

 
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New info for those not in beta? - 3/3/2013 1:59:38 AM   
Falokis

 

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Just wondering if there is anything those of us who are not in beta can hear? I haven't really heard much other than the little tidbits in the announcement thread.

< Message edited by Falokis -- 3/3/2013 2:04:13 AM >
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RE: New info for those not in beta? - 3/3/2013 8:51:49 AM   
Sithuk

 

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Falokis: Erik started a thread to get offers for beta testers. Erik has not posted that the public beta has begun in that thread. I would like to believe that Matrix Games would not start a beta without at least telling those that took the time to respond that they were unsuccessful in their application.

I can only therefore believe that the beta testing has yet to reach the point where non-members of the developer team are testing.

< Message edited by Sithuk -- 3/3/2013 8:57:01 AM >

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RE: New info for those not in beta? - 3/3/2013 11:35:23 AM   
Bingeling

 

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There is no public beta for this game. There are strong hints that the beta has started with more than any "minimum beta crew".

I don't know, though :)

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RE: New info for those not in beta? - 3/3/2013 12:28:39 PM   
ASHBERY76


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I want to see screenshots of some actual new gameplay features like we did with past expansions.The new animated combat view would be highest on my list.

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RE: New info for those not in beta? - 3/3/2013 12:30:59 PM   
Bingeling

 

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If the beta is in good progress, it would not hurt with some feature leakage. Screenshots of "done" stuff too.

At the same time there is new stuff coming with the start story, and that could benefit from being somewhat hidden until launch.

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RE: New info for those not in beta? - 3/4/2013 4:07:56 AM   
Quad Fin Rider


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I hope the beta is not in progress as I took the time to volunteer my services when our help was asked, it would be pretty damned rude not to have gotten at least the courtesy of a "thanks, but no thanks" reply to my original e-mail.

< Message edited by Quad Fin Rider -- 3/4/2013 4:08:22 AM >


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RE: New info for those not in beta? - 3/4/2013 12:04:30 PM   
martok


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I don't think any of us (who applied for the beta) received a "thanks but no thanks" email, so I wouldn't feel too left out. I agree it would've been appreciated, but I'm not surprised we didn't get one.



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RE: New info for those not in beta? - 3/5/2013 7:50:25 PM   
Erik Rutins

 

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Hi guys,

The beta testing has been underway for a while. If you applied, you certainly should have received a response? Where did you send the e-mail? If you are interested in helping with the test team, please send another e-mail to karlisr@matrixgames.com.

Regards,

- Erik


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RE: New info for those not in beta? - 3/5/2013 8:10:44 PM   
ASHBERY76


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Seems hardly anyone got a responce.

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RE: New info for those not in beta? - 3/6/2013 4:05:34 AM   
unclean

 

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Yeah, I filled out the beta test form that was sent and never got a response. Even sent out another email.

Guess we didn't make it?

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Post #: 10
RE: New info for those not in beta? - 3/6/2013 4:39:38 AM   
Quad Fin Rider


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That was the address I sent my request to. I don't mind not having been selected for the beta testing, it was being kept waiting in suspense all this time without a response that was bothersome.

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RE: New info for those not in beta? - 3/6/2013 5:09:19 AM   
Haree78


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Look at the top of the screen and click All Forums, then scroll right to the bottom and have a look to see if you can see the private beta test forum. There has been at least 1 case where someone didn't receive an e-mail but was meant to have been invited. I guess there has been some issues with e-mails that were meant to be sent out.

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RE: New info for those not in beta? - 3/6/2013 9:17:04 AM   
Arcatus


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quote:

ORIGINAL: ASHBERY76



Seems hardly anyone got a responce.


Have you heard of that any got a responce?

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RE: New info for those not in beta? - 3/6/2013 11:22:09 AM   
Ralzakark


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Erik has said that beta testing is underway, so some people must have had an invite.

Very sloppy customer engagement not to respond to all those who applied though.

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RE: New info for those not in beta? - 3/6/2013 2:07:41 PM   
martok


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quote:

ORIGINAL: Quad Fin Rider

That was the address I sent my request to.

Same here. (And before anyone asks, yes I double-checked my junk folder to make sure a reply hadn't somehow ended up in there.)




quote:

ORIGINAL: Quad Fin Rider

I don't mind not having been selected for the beta testing, it was being kept waiting in suspense all this time without a response that was bothersome.

Exactly. I understand not everyone who applies for a beta will get in, but it's only polite to at least receive a "thanks, but..." reply.


In any case, I've resent my beta access request per Erik's recommendation, so we'll see if I get a response this time.



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RE: New info for those not in beta? - 3/6/2013 5:02:51 PM   
Erik Rutins

 

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Hi guys,

I'm sorry, there was obviously some kind of mistake here since our policy is to reply to everyone who applies. I've reviewed this with Karlis and he's going back through old e-mails as well to see if he can figure out what happened.

Regards,

- Erik


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Post #: 16
RE: New info for those not in beta? - 3/6/2013 6:58:37 PM   
pipewrench


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quote:

ORIGINAL: ASHBERY76



Seems hardly anyone got a responce.


Have you heard of that any got a responce?



only those that are loved...This is my current desktop background so you know my beta test situation.





full size desktop background image can be downloaded here.
Sorry but pens, hats and shirts are on back order.

Attachment (1)

< Message edited by pipewrench -- 3/6/2013 7:10:31 PM >


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RE: New info for those not in beta? - 3/6/2013 10:21:07 PM   
jesuswhywhy

 

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yeah i cant tell if he hates me, or if his confused that i have 2 user names/accounts associated with the various distant world add-ons :( i tried sorting it out in the past but it was a nightmare

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Post #: 18
RE: New info for those not in beta? - 3/8/2013 1:47:42 AM   
tjhkkr


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quote:

ORIGINAL: Erik Rutins
Hi guys,
I'm sorry, there was obviously some kind of mistake here since our policy is to reply to everyone who applies. I've reviewed this with Karlis and he's going back through old e-mails as well to see if he can figure out what happened.
Regards, - Erik


Speaking only for myself, I thought all I had to do was reply on the forum; I probably misread or misunderstood myself. But if others thought this way...

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Post #: 19
RE: New info for those not in beta? - 3/8/2013 4:07:55 PM   
Erik Rutins

 

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I can definitively say that replies on the forum don't work - you have to e-mail Karlis.

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RE: New info for those not in beta? - 3/8/2013 4:35:59 PM   
Darkspire


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quote:

ORIGINAL: Erik Rutins

I can definitively say that replies on the forum don't work - you have to e-mail Karlis.


Hi Eric,
Have emailed yourself twice as per your request from my post and emailed Karlis twice as well as regards the beta, shall I send them a third time or are you receiving them now?

Thanks

Darkspire

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Post #: 21
RE: New info for those not in beta? - 3/8/2013 5:01:27 PM   
Erik Rutins

 

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Hi Darkspire,

I received one e-mail from you yesterday which Elliot and I are discussing. I did not receive any e-mails before that. I would assume that if you've e-mailed Karlis multiple times he's received them as well. I know he's in the process of going back through the DW tester applications to make sure no one was missed, so I expect those who were awaiting replies will receive them in the next business day or two.

Regards,

- Erik


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Post #: 22
RE: New info for those not in beta? - 3/8/2013 7:19:11 PM   
Bingeling

 

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Is there any estimate on when we can expect a release?

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RE: New info for those not in beta? - 3/8/2013 7:34:56 PM   
Sithuk

 

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Ive resent my beta application email as well.

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Post #: 24
RE: New info for those not in beta? - 3/8/2013 7:35:49 PM   
Erik Rutins

 

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I'd say sometime in April, we're getting close to final balance and stability levels but a few more beta builds will be required.

Regards,

- Erik


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

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Post #: 25
RE: New info for those not in beta? - 3/8/2013 7:46:08 PM   
Bingeling

 

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Thanks for that estimate. Pretty much what I hoped for :)

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RE: New info for those not in beta? - 3/9/2013 7:35:05 PM   
jpwrunyan


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A public announcement in the forums might have helped prevent this misunderstanding, or at least let people know there was a communication breakdown much earlier in the process. This is not a criticism; just a suggestion for next time. I have no interest in beta-testing so I have no dog in this fight.

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RE: New info for those not in beta? - 3/9/2013 7:44:50 PM   
Bingeling

 

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It is not like the thread (now sticky) is unclear. It is the Matrix mail recovery system which has issues. Maybe they should improve their pigeon coop?




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RE: New info for those not in beta? - 3/14/2013 10:53:09 AM   
eltharion


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Even my request has not received any response,
I sent a new email to karlisr@matrixgames.com
with a copy of my previous dated 01/18/2013.

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RE: New info for those not in beta? - 3/14/2013 12:21:08 PM   
martok


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It's now been over a week since I resent my application, and I've received no response either. Perhaps Karlis is just busy (which would be easy enough to believe)?


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