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Lost my bacup hard drive, need help!

 
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Lost my bacup hard drive, need help! - 2/27/2013 6:19:43 PM   
Peter Fisla


Posts: 767
Joined: 10/5/2001
From: Canada
Status: online 		I lost my back hard drive (fell off the table) and the drive is beyond repair. As a result of that I lost all my matrix games installation EXEs :( However I have all the games serial keys, whom can I contact at Matrix Games for help in the matter. Please help, I'm in pain :(

Thank You very much for your BIG help!!!

< Message edited by Peter Fisla -- 2/27/2013 6:20:32 PM >
Post #: 1
RE: Lost my bacup hard drive, need help! - 2/27/2013 6:26:13 PM   
wodin


Posts: 6503
Joined: 4/20/2003
From: England
Status: offline 		OUCH!..Did you register any in the members club? If so you can get the downloads from there..though older games you could be in a fix unless you remember the digits in the old credit card.

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My FB page, see I'm not that bad.

https://www.facebook.com/jason.costa.rimmer

(in reply to Peter Fisla)
Post #: 2
RE: Lost my bacup hard drive, need help! - 2/27/2013 6:50:17 PM   
Peter Fisla


Posts: 767
Joined: 10/5/2001
From: Canada
Status: online 		ok great thanks for the suggestion, perhaps I can safe few...though I have some games from digital river I guess this will be pain unless someone from Matrix games can help me.

(in reply to wodin)
Post #: 3
RE: Lost my bacup hard drive, need help! - 2/27/2013 7:16:00 PM   
british exil


Posts: 1254
Joined: 5/4/2006
From: Lower Saxony Germany
Status: offline 		If you did get any games from digital river and you have serial numbers or credit card info, then I am sure matrix can and will help you out.
They will even bend backwards to help a fellow gamer enjoy the game sthey purchased but are not able to play anymore due to a harddrive crash or even a purchase of a new pc.

Just go to the members section and fill out a help desk form, before you know it you'll be downloading all your games.

Mat

_____________________________

"It is not enough to expect a man to pay for the best, you must also give him what he pays for." Alfred Dunhill

WitE,UV,AT,ATG,FoF

(in reply to Peter Fisla)
Post #: 4
RE: Lost my bacup hard drive, need help! - 2/27/2013 7:22:20 PM   
Peter Fisla


Posts: 767
Joined: 10/5/2001
From: Canada
Status: online 		thanks for your help british exil!

(in reply to british exil)
Post #: 5
RE: Lost my bacup hard drive, need help! - 2/27/2013 8:23:03 PM   
SLAAKMAN


Posts: 2099
Joined: 7/24/2002
Status: offline 		Send it to Data Recovery;

http://www.datarecovery.com/

_____________________________

Germany's unforgivable crime before the Second World War was her attempt to extricate her economy from the world's trading system and to create her own exchange mechanism which would deny world finance its opportunity to profit.
— Winston Churchill

(in reply to Peter Fisla)
Post #: 6
RE: Lost my bacup hard drive, need help! - 2/28/2013 2:29:15 AM   
VPaulus

 

Posts: 741
Joined: 6/23/2011
From: Portugal
Status: online 		Just do like british exil said, open a helpdesk ticket, and provide us with your orders details and we will send new download links.

< Message edited by VPaulus -- 2/28/2013 2:30:32 AM >

(in reply to SLAAKMAN)
Post #: 7
RE: Lost my bacup hard drive, need help! - 2/28/2013 11:05:38 AM   
Rtwfreak

 

Posts: 305
Joined: 12/11/2011
Status: offline
quote:

ORIGINAL: Peter Fisla

I lost my back hard drive (fell off the table) and the drive is beyond repair. As a result of that I lost all my matrix games installation EXEs :( However I have all the games serial keys, whom can I contact at Matrix Games for help in the matter. Please help, I'm in pain :(

Thank You very much for your BIG help!!!


And you didn't back them up on a CD or FlashDrive as well? The setup.exe are so small there's no reason not to have several backup systems. I have all my games backedup on 3 drives and a DVD. Internal Hard-drive, external hard-drive, flash drive and CD/DVD's. Matrixgames take up so little space (HPS Games too) that there is just no reason not to back them up in several places. Plus if you register them here then Matrixgames stores them for you also. With huge drive storage capabilities today at such little cost there's just no reason not to use them abundantly.

(in reply to Peter Fisla)
Post #: 8
RE: Lost my bacup hard drive, need help! - 2/28/2013 5:39:36 PM   
wodin


Posts: 6503
Joined: 4/20/2003
From: England
Status: offline 		I also upload them to Skydrive or 4shared so even if my PC blew up or I had a fire there still stored and accessible.

_____________________________

My Tactical wargame facebook page.

https://www.facebook.com/Tacticalwargame

My FB page, see I'm not that bad.

https://www.facebook.com/jason.costa.rimmer

(in reply to Rtwfreak)
Post #: 9
RE: Lost my bacup hard drive, need help! - 3/1/2013 4:49:41 AM   
Peter Fisla


Posts: 767
Joined: 10/5/2001
From: Canada
Status: online 		I had all my game installation exes on one back up drive, I guess I need a backup of a backup.

VPaulus, I have opened up a ticket with the help desk thanks!

I haven't provided a list of games I lost, but I have it ready including serial keys. The original help desk request doesn't have all the games I lost listed. Should I open up another help desk request or should I wait from someone from help desk to contact me for details.

Thanks!

(in reply to wodin)
Post #: 10
RE: Lost my bacup hard drive, need help! - 3/1/2013 5:01:25 AM   
CarnageINC


Posts: 1945
Joined: 2/28/2005
From: Rapid City SD
Status: offline
quote:

ORIGINAL: wodin

I also upload them to Skydrive or 4shared so even if my PC blew up or I had a fire there still stored and accessible.


Now this is a sensible idea! I think I too will do this.

(in reply to wodin)
Post #: 11
RE: Lost my bacup hard drive, need help! - 3/1/2013 6:48:06 AM   
Peter Fisla


Posts: 767
Joined: 10/5/2001
From: Canada
Status: online 		Well looks like I got all my games back! I got few back thanks to Matrix Games help desk, Thank You!!! And the rest I got from my other backup hard drives...go figure :) What is still lost to me are family videos and pictures but I'm going to run a data recovery software on that and hope for the best.

I guess I'm back in business :D I got all my wargames back, family pictures can wait :D Man if my other half sees this post I'm a dead man.

(in reply to CarnageINC)
Post #: 12
RE: Lost my bacup hard drive, need help! - 3/1/2013 1:51:35 PM   
VPaulus

 

Posts: 741
Joined: 6/23/2011
From: Portugal
Status: online
quote:

ORIGINAL: Peter Fisla

I guess I'm back in business :D I got all my wargames back, family pictures can wait :D Man if my other half sees this post I'm a dead man.

Ahah. Believe me, death can be the least of your problems.

< Message edited by VPaulus -- 3/1/2013 1:52:18 PM >

(in reply to Peter Fisla)
Post #: 13
RE: Lost my bacup hard drive, need help! - 3/2/2013 3:35:32 PM   
wodin


Posts: 6503
Joined: 4/20/2003
From: England
Status: offline
quote:

ORIGINAL: CarnageINC


quote:

ORIGINAL: wodin

I also upload them to Skydrive or 4shared so even if my PC blew up or I had a fire there still stored and accessible.


Now this is a sensible idea! I think I too will do this.



Skydrive only takes 300meg or less but 4shared take higher..so anything under 300meg I put on skydrive anything over goes on 4shared. I also keep one or even two back ups on hard drives. So hopefully I'm covered. The cloud system is a great way though..saves you space and is always there just like a permanent life time download service. When i get the time I will probably put the ones under 300meg on 4shared aswell just to make sure. You can pay I think Skydrive so you can upload bigger files and get more space. Skydrive being Hotmail I imagine will be around for a very long time so I see that as the safest to keep my files so it maybe worth upgrading it.

_____________________________

My Tactical wargame facebook page.

https://www.facebook.com/Tacticalwargame

My FB page, see I'm not that bad.

https://www.facebook.com/jason.costa.rimmer

(in reply to CarnageINC)
Post #: 14
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