From: Santa Rosa, CA
I spoke with Gary about this. He said it sounds like somehow the AI incorrectly took hold of your HQ's and moved them back and took out the support units at that time. Why the AI would move Army HQ's 10 hexes in the rear (and we assume more than 5 hexes from units reporting to them) is a total mystery as he can't think why this would ever be done by the AI). It could also be due to some very bad corruption of some unknown kind. However, without a save, Gary has no idea how to find this. He spent 20-30 minutes looking at code he thought might cause it, but it's a needle in a very large haystack without a save. Basically if you ever see something obviously wrong where the computer has moved some of your units, you need to stop immediately (don't save if on the multiplayer) and report the problem. If you do this, we have a chance to back up through the prior player-turn save and see if we can identify where the problem is happening. We're very sorry about the bug, but really can't do anything about it until we get more information (additional reports of the same kind of bug) and most importantly a save (or ability to backup a turn on the server before you've moved on).
As for giving APs, that's something that Gary's not in a position to do. Pavel was able to jump through a few hoops and fix some things with special exes in the past, but Pavel is unavailable and his to do list is getting very long while he is away so I'm afraid you're going to have to chalk this one up to fortunes of war. Again, I'm really sorry that you had this problem. If you, or anyone else, ever sees anything like it again, please stop and let us know ASAP and we'll jump on it.
All understanding comes after the fact.
-- Soren Kierkegaard