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1.7.16 cannot start: need image?

 
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All Forums >> [New Releases from Matrix Games] >> Distant Worlds Series >> Tech Support >> 1.7.16 cannot start: need image? Page: [1]
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1.7.16 cannot start: need image? - 9/7/2012 5:02:56 PM   
onomastikon

 

Posts: 184
Joined: 11/29/2011
Status: offline
After updating to the latest official patch, I cannot get DW to start, I get a small popup windows-looking window with the error message: "Cannot load image: blahblahblah_png_10" (sadly I cannot seem to copy that text).
I am not very computer saavy, can anyone help me?
Thank you
Post #: 1
RE: 1.7.16 cannot start: need image? - 9/7/2012 6:56:51 PM   
ASHBERY76


Posts: 1981
Joined: 10/10/2001
From: England
Status: offline
Either you are missing a zenox race or troop image or a modded race or troop image is faulty.

(in reply to onomastikon)
Post #: 2
RE: 1.7.16 cannot start: need image? - 9/9/2012 3:57:51 AM   
onomastikon

 

Posts: 184
Joined: 11/29/2011
Status: offline
Everything was fine until I updated to the next official patch. I am not running any mods.
How can I get these images? What should I do?
I am not computer savvy, can you help me please? Anyone? I'd like to play, I would even revert back to 1.7.06 if that's what I need to do. If you can tell me exactly what I need to do, I would appreciate it much! Thank you!

(in reply to ASHBERY76)
Post #: 3
RE: 1.7.16 cannot start: need image? - 9/9/2012 8:56:04 AM   
feelotraveller


Posts: 1040
Joined: 9/12/2011
Status: offline
I would try uninstalling and then reinstalling DW.

It was probably just a random glitch when writing the file... even computers make mistakes. 

(in reply to onomastikon)
Post #: 4
RE: 1.7.16 cannot start: need image? - 9/10/2012 3:19:33 AM   
onomastikon

 

Posts: 184
Joined: 11/29/2011
Status: offline
Thank you. Do I need to completely uninstall everything, and then install DW, DW:RotS and DW:L one after the other? Sorry for pestering, I am really a computer idiot and afraid of unistalling. Thank you.

(in reply to feelotraveller)
Post #: 5
RE: 1.7.16 cannot start: need image? - 9/10/2012 11:31:22 AM   
feelotraveller


Posts: 1040
Joined: 9/12/2011
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That's what I would do.  Uninstall DW, all versions and then just follow the installation instructions for reinstallation.

(in reply to onomastikon)
Post #: 6
RE: 1.7.16 cannot start: need image? - 9/13/2012 8:48:52 PM   
onomastikon

 

Posts: 184
Joined: 11/29/2011
Status: offline
I uninstalled, but cannot reinstall. I got DW and RotS to install, but installing Legends always fails. It says a "decompression error" has occurred with ..../spaceport.png. Argh! What am I doing wrong? Or how can I simply get this to install again?!?
Thank you for your help

(in reply to feelotraveller)
Post #: 7
RE: 1.7.16 cannot start: need image? - 9/13/2012 9:57:02 PM   
Bingeling

 

Posts: 3701
Joined: 8/12/2010
Status: offline
Strange. Try download legends again. If you don't have a download link, contact customer support with that error and ask for the link.

(in reply to onomastikon)
Post #: 8
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