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Random Crashes

 
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All Forums >> [Current Games From Matrix.] >> [World War II] >> Panzer Command: Ostfront >> Tech Support >> Random Crashes Page: [1]
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Random Crashes - 7/19/2012 8:10:10 PM   
k9mike

 

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Joined: 10/25/2006
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Was wondering if anyone else was experiencing radom crashes...similar to what game would do in past. I have had 2 already with the new patch all have happened in the same current game I am playing. (PBEM Game/dropbox).
Mike
Post #: 1
RE: Random Crashes - 7/19/2012 9:39:17 PM   
Yoozername

 

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Joined: 3/4/2006
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I have also had these. Intermittant crashes to windows with a 'report error' box opening. Perhaps we should start listing our systems etc. Can this crash data be captured and reported?

My system

Windows xp
Pentium D 3.4 GHz
4 GB DDR2 800MHz
SATA II HD
9400GT 1 GB vid card

All the drivers are the latest. Demo ran fine but I didn't play the demo that much.

(in reply to k9mike)
Post #: 2
RE: Random Crashes - 7/19/2012 11:31:38 PM   
k9mike

 

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Joined: 10/25/2006
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Its kind a like the way it would crash before....just thought that maybe with the patch this would have been addressed and fixed. It didnt happen alot before, but found it strange that it has happened 2 times already on a MP game I am currently playing.

(in reply to Yoozername)
Post #: 3
RE: Random Crashes - 7/20/2012 12:29:46 AM   
Rick

 

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It would be good to know the scenarios to see if the crashes are scenario specific. there may be some indication in the logfile that might shed some light. We tried to find and squelsh as many of these as we could

Thanks
Rick


(in reply to k9mike)
Post #: 4
RE: Random Crashes - 7/20/2012 1:32:54 AM   
k9mike

 

Posts: 500
Joined: 10/25/2006
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Rick, it was in the Stalingrad Railroad map.(not sure the exact name) I am starting to wonder if it may be because I made the map before the patch....then patched the game...and eventually started the game with JMASS. Do you think this could be the issue?? Hopefully is just a glitch and wont happen again. Not sure if you want the logfile....could email it to you if you like.
Mike

(in reply to Rick)
Post #: 5
RE: Random Crashes - 7/20/2012 4:15:47 AM   
Rick

 

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Joined: 4/20/2000
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quote:

ORIGINAL: k9mike

Rick, it was in the Stalingrad Railroad map.(not sure the exact name) I am starting to wonder if it may be because I made the map before the patch....then patched the game...and eventually started the game with JMASS. Do you think this could be the issue?? Hopefully is just a glitch and wont happen again. Not sure if you want the logfile....could email it to you if you like.
Mike


Is it a Random Battle on that Map? If so can you send me the game file. The scenario file that your'e playing.

Thanks
Rick


< Message edited by Rick -- 7/20/2012 4:17:58 AM >

(in reply to k9mike)
Post #: 6
RE: Random Crashes - 7/20/2012 5:11:53 AM   
Mobius


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From: California
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Do you get these in processing or in pathing? I think the only time I have gotten CTD is when I path a platoon and the game just locks and CTD. That might be it trying to move the entire platoon's units in a too complicated or long path or move more than one unit to the same spot. I haven't been able to ever get it to repeat from a save.

(in reply to Rick)
Post #: 7
RE: Random Crashes - 7/20/2012 5:44:05 AM   
k9mike

 

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That might be it...It happened when I was moving an infantry unit. Can't remember what I did the other time... but on this last one it was what you said.
This is on a regular set battle map. Not a random map.
Rick I sent you an email with the log file. If there is a different one you need just let me know, and where it can be found.
mike

(in reply to Mobius)
Post #: 8
RE: Random Crashes - 7/20/2012 8:33:18 AM   
Rick

 

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quote:

ORIGINAL: k9mike

That might be it...It happened when I was moving an infantry unit. Can't remember what I did the other time... but on this last one it was what you said.
This is on a regular set battle map. Not a random map.
Rick I sent you an email with the log file. If there is a different one you need just let me know, and where it can be found.
mike


The log file you sent had a lot of errors related to loading units. That's why I was asking about which scenario, so that I could check the units in that scenario.

Thanks
rick

(in reply to k9mike)
Post #: 9
RE: Random Crashes - 7/20/2012 9:40:51 PM   
k9mike

 

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Ok thanks Rick
It was the set battle Stalingrad station or something like that. Not the one with number 13 in it...the other one. Sorry, just can't remember the actual name..
Mike

(in reply to Rick)
Post #: 10
RE: Random Crashes - 7/21/2012 12:25:36 AM   
Rick

 

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Joined: 4/20/2000
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quote:

ORIGINAL: k9mike

Ok thanks Rick
It was the set battle Stalingrad station or something like that. Not the one with number 13 in it...the other one. Sorry, just can't remember the actual name..
Mike


I know which one you mean. Thanks.

Rick

(in reply to k9mike)
Post #: 11
RE: Random Crashes - 7/22/2012 12:12:16 AM   
Rick

 

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quote:

ORIGINAL: Rick


quote:

ORIGINAL: k9mike

Ok thanks Rick
It was the set battle Stalingrad station or something like that. Not the one with number 13 in it...the other one. Sorry, just can't remember the actual name..
Mike


I know which one you mean. Thanks.

Rick



I checked the Scenario file and did not find any problem with the scenario data, but the log file you sent me definitely indicated some data errors.

Thanks
Rick

(in reply to Rick)
Post #: 12
RE: Random Crashes - 7/22/2012 2:23:44 AM   
k9mike

 

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Rick, could it be contributed to possibly being made (game setup) prior to being patched??

(in reply to Rick)
Post #: 13
RE: Random Crashes - 7/22/2012 4:11:31 AM   
Rick

 

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quote:

ORIGINAL: k9mike

Rick, could it be contributed to possibly being made (game setup) prior to being patched??


Perhaps, I really don't know. I think the errors I saw in the log should have actually stopped the game from even starting the scenario.

Thanks
rick

(in reply to k9mike)
Post #: 14
RE: Random Crashes - 7/22/2012 4:13:45 AM   
k9mike

 

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Well....Atleast its working now...lol. Hopefully it will not crash anymore during the battle. It hasnt so far...Will keep fingers crossed. Thanks again for the help support Rick.
Mike

(in reply to Rick)
Post #: 15
RE: Random Crashes - 7/22/2012 4:17:56 AM   
Rick

 

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Joined: 4/20/2000
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quote:

ORIGINAL: k9mike

Well....Atleast its working now...lol. Hopefully it will not crash anymore during the battle. It hasnt so far...Will keep fingers crossed. Thanks again for the help support Rick.
Mike


Glad to help Mike, though I didn't really do anything useful!

Thanks
rick

(in reply to k9mike)
Post #: 16
RE: Random Crashes - 7/22/2012 8:29:16 AM   
Yoozername

 

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I had a crash to windows 'report' when playing the tutorial scenario with the full game.

(in reply to Rick)
Post #: 17
RE: Random Crashes - 7/22/2012 8:32:01 AM   
Rick

 

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quote:

ORIGINAL: Yoozername

I had a crash to windows 'report' when playing the tutorial scenario with the full game.


there is a log file that can be found in the log folder. That file might contain an indication of what caused the problem (not always, but sometimes).

Thanks
rick

(in reply to Yoozername)
Post #: 18
RE: Random Crashes - 7/25/2012 2:04:14 AM   
sandman2575


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Hmm, I've been getting crashes now since the most recent patch -- solid as a rock before. CTD's with the Window's 'the application has stopped working' message (...I love that Windows asks if I would like for it to look for a solution. Why yes, that would be splendid. It might as well ask me if I'd like a highball of single malt scotch. I'd like both, and have about as much confidence that Windows could do either.)

As I was saying --

Playing the Kursk South (North?) campaign -- the Prokhorovka battle. Seems to CTD during the "Simulating Turn" phase. Not every turn, but now about 12 turns in, and it's happened now 3 times.

My specs, for the record:

Sager NP8120 laptop
Intel Quad-core i7 820QM
Nvidia SLI GTX 285M's
4 GB 1333MHz dual-channel RAM
Windows 7 x64

(in reply to Rick)
Post #: 19
RE: Random Crashes - 7/25/2012 7:08:37 AM   
Rick

 

Posts: 12497
Joined: 4/20/2000
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quote:

ORIGINAL: sandman2575

Hmm, I've been getting crashes now since the most recent patch -- solid as a rock before. CTD's with the Window's 'the application has stopped working' message (...I love that Windows asks if I would like for it to look for a solution. Why yes, that would be splendid. It might as well ask me if I'd like a highball of single malt scotch. I'd like both, and have about as much confidence that Windows could do either.)

As I was saying --

Playing the Kursk South (North?) campaign -- the Prokhorovka battle. Seems to CTD during the "Simulating Turn" phase. Not every turn, but now about 12 turns in, and it's happened now 3 times.

My specs, for the record:

Sager NP8120 laptop
Intel Quad-core i7 820QM
Nvidia SLI GTX 285M's
4 GB 1333MHz dual-channel RAM
Windows 7 x64



Sandman,

Do you have any mods installed? Also, can you check your log file after it crashes and maybe post it or attach it to a post here?

Thanks
Rick

(in reply to sandman2575)
Post #: 20
RE: Random Crashes - 7/26/2012 2:49:30 AM   
sandman2575


Posts: 218
Joined: 9/5/2009
Status: offline
Thanks Rick -- copied the log below (if there is another place / way I should do that, please let me know). Also, I have several mods running, mostly cosmetic:

-increased infantry squads
-JMass flags
-semi-transparent icons
-Spellir halftrack skins
-tracers & explosions mod
-Transparent_HUD
-vehicle sounds mod
-VerySmallBands mod


-----------------------------------------------------------------------
7/24/2012 8:02:34 PM: ******************** New Game *******************
7/24/2012 8:02:35 PM: Current Directory: D:\Matrix Games\Panzer Command Ostfront
7/24/2012 8:02:35 PM: OS Version: Microsoft Windows NT 6.1.7601 Service Pack 1
7/24/2012 8:02:35 PM: CodeBase: file:///D:/Matrix Games/Panzer Command Ostfront/PCOstfront.exe
7/24/2012 8:02:35 PM: Assembly Name: PCOstfront, Version=3.2.9.23731, Culture=neutral, PublicKeyToken=null
7/24/2012 8:02:35 PM: Managed DirectX:
7/24/2012 8:02:35 PM: Microsoft.DirectX, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
7/24/2012 8:02:35 PM: Microsoft.DirectX.Direct3DX, Version=1.0.2911.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
7/24/2012 8:02:35 PM: Microsoft.DirectX.DirectInput, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
7/24/2012 8:02:35 PM: Loading Guns...
7/24/2012 8:02:36 PM: Loading Armoured Units...
7/24/2012 8:02:38 PM: Loading Infantry...
7/24/2012 8:02:39 PM: Loading Scenarios...
7/24/2012 8:02:41 PM: Loading Campaigns...
7/24/2012 8:02:41 PM: Loading Tables...
7/24/2012 8:02:41 PM: Assembly Name: Lib, Version=3.2.9.23440, Culture=neutral, PublicKeyToken=null
7/24/2012 8:02:41 PM: Graphics format: X8R8G8B8
7/24/2012 8:02:41 PM: DeviceIdentifier: d7b71e3e-454f-11cf-8d53-0ca11cc2c535
WhqlLevel: 0
Revision: 162
SubSystemId: -2130700968
DeviceId: 1551
VendorId: 4318
DriverVersion: 8.17.12.9573
DeviceName: \\.\DISPLAY1
Description: NVIDIA GeForce GTX 285M
DriverName: nvd3dum.dll

7/24/2012 8:02:41 PM: Manager Adapter value: 0
7/24/2012 8:02:48 PM: Create device.

7/24/2012 8:02:48 PM: HardwareVertexProcessing
7/24/2012 8:02:48 PM: MultiSampleQuality: 1
PresentationInterval: Immediate
FullScreenRefreshRateInHz: 60
PresentFlag: None
AutoDepthStencilFormat: D16
EnableAutoDepthStencil: True
Windowed: False
DeviceWindowHandle: 0
DeviceWindow:
SwapEffect: Discard
MultiSample: NonMaskable
BackBufferCount: 1
BackBufferFormat: X8R8G8B8
BackBufferHeight: 1080
BackBufferWidth: 1920
ForceNoMultiThreadedFlag: False

7/24/2012 8:02:48 PM: Create Flags: HardwareVertexProcessing
7/24/2012 8:02:48 PM: Device Type: Hardware
7/24/2012 8:03:33 PM: Current Token: b554d6b093af1d90146cee665279a39a
7/24/2012 8:03:34 PM: Current Level: Kursk-S7-Prokhorovka
7/24/2012 8:14:37 PM: System.NullReferenceException: Object reference not set to an instance of an object.
at System.Collections.ArrayList.Contains(Object item)
at GameLib.Pathfinding.Map.IsOccupiedSpace(Int32 x, Int32 z)
at GameLib.Pathfinding.Map.GetCost(Unit unit, MapSpace n, MapSpace nPrime)
at GameLib.Pathfinding.Search.Pathfind(Unit unit, Map map, Int32 x1, Int32 z1, Int32 x2, Int32 z2, Double maxTimeMS, Int32 direction)
7/24/2012 8:15:51 PM: System.NullReferenceException: Object reference not set to an instance of an object.
at System.Collections.ArrayList.Contains(Object item)
at GameLib.Pathfinding.Map.IsOccupiedSpace(Int32 x, Int32 z)
at GameLib.Pathfinding.Map.GetCost(Unit unit, MapSpace n, MapSpace nPrime)
at GameLib.Pathfinding.Search.Pathfind(Unit unit, Map map, Int32 x1, Int32 z1, Int32 x2, Int32 z2, Double maxTimeMS, Int32 direction)
7/24/2012 8:42:58 PM: System.NullReferenceException: Object reference not set to an instance of an object.
at System.Collections.ArrayList.Contains(Object item)
at GameLib.Pathfinding.Map.IsOccupiedSpace(Int32 x, Int32 z)
at GameLib.Pathfinding.Search.Pathfind(Unit unit, Map map, Int32 x1, Int32 z1, Int32 x2, Int32 z2, Double maxTimeMS, Int32 direction)

(in reply to Rick)
Post #: 21
RE: Random Crashes - 7/26/2012 2:58:29 AM   
junk2drive


Posts: 12905
Joined: 6/27/2002
From: Arizona West Coast
Status: offline
I don't know about the crash but you can open the log file with notepad, then from the File menu select Save As... and save it as a txt file. You should be able to attach a txt file to your post. Use the orange "post reply" button to see the click to upload selection.

< Message edited by junk2drive -- 7/26/2012 2:59:35 AM >

(in reply to sandman2575)
Post #: 22
RE: Random Crashes - 7/26/2012 4:10:03 AM   
Rick

 

Posts: 12497
Joined: 4/20/2000
Status: offline

quote:

ORIGINAL: sandman2575

Thanks Rick -- copied the log below (if there is another place / way I should do that, please let me know). Also, I have several mods running, mostly cosmetic:

-increased infantry squads
-JMass flags
-semi-transparent icons
-Spellir halftrack skins
-tracers & explosions mod
-Transparent_HUD
-vehicle sounds mod
-VerySmallBands mod


-----------------------------------------------------------------------
7/24/2012 8:02:34 PM: ******************** New Game *******************
7/24/2012 8:02:35 PM: Current Directory: D:\Matrix Games\Panzer Command Ostfront
7/24/2012 8:02:35 PM: OS Version: Microsoft Windows NT 6.1.7601 Service Pack 1
7/24/2012 8:02:35 PM: CodeBase: file:///D:/Matrix Games/Panzer Command Ostfront/PCOstfront.exe
7/24/2012 8:02:35 PM: Assembly Name: PCOstfront, Version=3.2.9.23731, Culture=neutral, PublicKeyToken=null
7/24/2012 8:02:35 PM: Managed DirectX:
7/24/2012 8:02:35 PM: Microsoft.DirectX, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
7/24/2012 8:02:35 PM: Microsoft.DirectX.Direct3DX, Version=1.0.2911.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
7/24/2012 8:02:35 PM: Microsoft.DirectX.DirectInput, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
7/24/2012 8:02:35 PM: Loading Guns...
7/24/2012 8:02:36 PM: Loading Armoured Units...
7/24/2012 8:02:38 PM: Loading Infantry...
7/24/2012 8:02:39 PM: Loading Scenarios...
7/24/2012 8:02:41 PM: Loading Campaigns...
7/24/2012 8:02:41 PM: Loading Tables...
7/24/2012 8:02:41 PM: Assembly Name: Lib, Version=3.2.9.23440, Culture=neutral, PublicKeyToken=null
7/24/2012 8:02:41 PM: Graphics format: X8R8G8B8
7/24/2012 8:02:41 PM: DeviceIdentifier: d7b71e3e-454f-11cf-8d53-0ca11cc2c535
WhqlLevel: 0
Revision: 162
SubSystemId: -2130700968
DeviceId: 1551
VendorId: 4318
DriverVersion: 8.17.12.9573
DeviceName: \\.\DISPLAY1
Description: NVIDIA GeForce GTX 285M
DriverName: nvd3dum.dll

7/24/2012 8:02:41 PM: Manager Adapter value: 0
7/24/2012 8:02:48 PM: Create device.

7/24/2012 8:02:48 PM: HardwareVertexProcessing
7/24/2012 8:02:48 PM: MultiSampleQuality: 1
PresentationInterval: Immediate
FullScreenRefreshRateInHz: 60
PresentFlag: None
AutoDepthStencilFormat: D16
EnableAutoDepthStencil: True
Windowed: False
DeviceWindowHandle: 0
DeviceWindow:
SwapEffect: Discard
MultiSample: NonMaskable
BackBufferCount: 1
BackBufferFormat: X8R8G8B8
BackBufferHeight: 1080
BackBufferWidth: 1920
ForceNoMultiThreadedFlag: False

7/24/2012 8:02:48 PM: Create Flags: HardwareVertexProcessing
7/24/2012 8:02:48 PM: Device Type: Hardware
7/24/2012 8:03:33 PM: Current Token: b554d6b093af1d90146cee665279a39a
7/24/2012 8:03:34 PM: Current Level: Kursk-S7-Prokhorovka
7/24/2012 8:14:37 PM: System.NullReferenceException: Object reference not set to an instance of an object.
at System.Collections.ArrayList.Contains(Object item)
at GameLib.Pathfinding.Map.IsOccupiedSpace(Int32 x, Int32 z)
at GameLib.Pathfinding.Map.GetCost(Unit unit, MapSpace n, MapSpace nPrime)
at GameLib.Pathfinding.Search.Pathfind(Unit unit, Map map, Int32 x1, Int32 z1, Int32 x2, Int32 z2, Double maxTimeMS, Int32 direction)
7/24/2012 8:15:51 PM: System.NullReferenceException: Object reference not set to an instance of an object.
at System.Collections.ArrayList.Contains(Object item)
at GameLib.Pathfinding.Map.IsOccupiedSpace(Int32 x, Int32 z)
at GameLib.Pathfinding.Map.GetCost(Unit unit, MapSpace n, MapSpace nPrime)
at GameLib.Pathfinding.Search.Pathfind(Unit unit, Map map, Int32 x1, Int32 z1, Int32 x2, Int32 z2, Double maxTimeMS, Int32 direction)
7/24/2012 8:42:58 PM: System.NullReferenceException: Object reference not set to an instance of an object.
at System.Collections.ArrayList.Contains(Object item)
at GameLib.Pathfinding.Map.IsOccupiedSpace(Int32 x, Int32 z)
at GameLib.Pathfinding.Search.Pathfind(Unit unit, Map map, Int32 x1, Int32 z1, Int32 x2, Int32 z2, Double maxTimeMS, Int32 direction)



I would suggest deactivating the increased unit mod and see if that helps. The log references pathfinding, but I don't think pathfinding has been touched in quite a while.

Thanks
rick

(in reply to sandman2575)
Post #: 23
RE: Random Crashes - 7/26/2012 5:44:00 AM   
sandman2575


Posts: 218
Joined: 9/5/2009
Status: offline
Thanks Rick -- will give that a try -- & thanks for the tip, Junk

(in reply to Rick)
Post #: 24
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