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All Forums >> [New Releases from Matrix Games] >> Decisive Campaigns: Case Blue >> Tech Support >> paypal Page: [1]
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paypal - 7/17/2012 5:56:26 PM   
leftydad

 

Posts: 68
Joined: 8/24/2004
Status: offline 		Anybody have any trouble getting Plimus to accept Paypal for this game? It won't for me. Always had before.

_____________________________

James
Post #: 1
RE: paypal - 7/17/2012 6:15:40 PM   
LuckyJim1010

 

Posts: 44
Joined: 7/6/2010
Status: offline 		Worked fine last night

(in reply to leftydad)
Post #: 2
RE: paypal - 7/17/2012 7:06:05 PM   
gabeeg


Posts: 231
Joined: 11/18/2009
Status: offline 		..worked for me yesterday, late morning...

(in reply to LuckyJim1010)
Post #: 3
RE: paypal - 7/17/2012 8:27:24 PM   
DBeves

 

Posts: 370
Joined: 7/29/2002
Status: offline
quote:

ORIGINAL: leftydad

Anybody have any trouble getting Plimus to accept Paypal for this game? It won't for me. Always had before.


Yes had issues myself ... not sure if they were the same as yours but went through the process and selected paypal - but every time I logged in it didnt accept - just chucked me back to the log on screen. . gave up in the end and paid by credit card.

< Message edited by DBeves -- 7/17/2012 8:28:43 PM >

(in reply to leftydad)
Post #: 4
RE: paypal - 7/17/2012 9:51:01 PM   
leftydad

 

Posts: 68
Joined: 8/24/2004
Status: offline 		I ended up having to use a Visa card. Wouldn't take Paypal. I would get to the point of submitting to Paypal, then it said "Plimus is unable to process." I checked and my Paypal account is fine.

_____________________________

James

(in reply to DBeves)
Post #: 5
RE: paypal - 7/17/2012 10:00:15 PM   
Erik Rutins

 

Posts: 31363
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi guys,

I'm very interested to hear more from you about this. I'd be grateful if you would contact me at erikr@matrixgames.com and give me as much information as you can about the PayPal orders you tried to complete that did not go through.

Regards,

- Erik

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Erik Rutins
Director of Product Development and Business Relations


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to leftydad)
Post #: 6
RE: paypal - 7/21/2012 6:01:26 PM   
**budd**


Posts: 908
Joined: 7/4/2009
From: Tacoma
Status: online 		Hi Erik,

My purchase of DC2 went thru on the second attempt. I dont have a credit card on my paypal account, i fund it thru moneypak. It's not verified either, you have to link a credit card or bank account to be verified. The Slitherine message came up and the only options were to link a card or cancel, so i canceled. the only reason i tried again was to take a screenshot to post here, but it went thru. Looking at my paypal account i noticed a hold had been placed and then removed from my account so that must account for why it went thru. I'm new to this paypal thing, something i didnt know was that apparently according to an email from paypal I exceeded my spending limit which the email says is $30 unless your account is verified, hmmmm wonder why it went thru then. I noticed also that the game doesn't auto register to your member account like it did when i purchased with a credit card, why is that? I will register it manually next, see how that goes. One last thing even though i bought thru the matrix website the email said funds were sent to Slitherine, don't know if that matters or not. Thought i'd pass my paypal experience along in case anyone else has issues. Off to register DC2 and then pick up DC1, Jesus i have to stop reading these forums I get brainlocked and suck at operational games but posters just made it seems unavoidable The force is strong in this one. Damn...thx Vic

_____________________________

Enjoy when you can, and endure when you must. ~Johann Wolfgang von Goethe

*I'm in the Wargamer middle ground*
I don't buy all the wargames I want, I just buy more than I need.

(in reply to Erik Rutins)
Post #: 7
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