Unable to download 1.00b update

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All Forums >> [New Releases from Matrix Games] >> Decisive Campaigns Series >> Decisive Campaigns: Case Blue >> Tech Support >> Unable to download 1.00b update

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Unable to download 1.00b update - 7/17/2012 2:08:51 AM

aspqrz

Posts: 733
Joined: 7/20/2004
Status: offline

As it says in the header.

Use the automatic update feature. Detects that there *is* an update, and then wants to download handle ... but, after a minute or so, stops and tells me it is unable to initiate FTP.

<edit>

On the other hand, I restarted the program and tried it again, and, voila! It downloaded perfectly ... and speedily ... evidently a momentary glitch (FTP server overloaded with all the purchasers downloading the update at once, of course

)

Phil McGregor

< Message edited by aspqrz -- 7/17/2012 2:57:46 AM >

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Author, Space Opera (FGU); RBB #1 (FASA); Road to Armageddon; Farm, Forge and Steam; Orbis Mundi; Displaced (PGD)
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RE: Unable to download 1.00b update - 7/17/2012 4:15:08 AM

Erik Rutins

Posts: 33236
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Hi Phil,

That sounds like your firewall may be blocking the automatic update. Are you able to download the update directly from here:

http://www.matrixgames.com/products/434/downloads/

Regards,

- Erik

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Erik Rutins
Director of Product Development

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to aspqrz)

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RE: Unable to download 1.00b update - 7/17/2012 7:40:59 AM

aspqrz

Posts: 733
Joined: 7/20/2004
Status: offline

Seems to have been only momentary ... closing the program down completely while searching for the download on the Matrix Website and then opening it and trying it again seemed to work ... so, either a momentary glitch with the program at my end, fixed by restarting, or a momentary glitch with the ftp at either end, fixed by waiting or restarting ... who knows?

Computers ... can't live with 'em etc.

Thanks for the speedy response anyway.

Phil

_____________________________

Author, Space Opera (FGU); RBB #1 (FASA); Road to Armageddon; Farm, Forge and Steam; Orbis Mundi; Displaced (PGD)
----------------------------------------------
Email: aspqrz@tpg.com.au

(in reply to Erik Rutins)

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RE: Unable to download 1.00b update - 7/17/2012 11:47:40 AM

hafer

Posts: 271
Joined: 8/28/2010
Status: offline

Release notes for the patch?

(in reply to aspqrz)

Post #: 4

RE: Unable to download 1.00b update - 7/17/2012 3:26:11 PM

Vic

Posts: 3825
Joined: 5/17/2004
Status: online

Hi hafer,

The patch fixes an issue with some replacement troops (those that can serve dual purposes like acting as Light AT guns and Medium AT guns at the same time) not being distributed as they should.

best,
Vic

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Victor Reijkersz Designs
www.vrdesigns.nl

(in reply to hafer)

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