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Member user area problem?

 
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Member user area problem? - 7/9/2012 12:04:51 AM   
Rick

 

Posts: 11598
Joined: 4/20/2000
Status: offline
I've been trying to log in to the member user area a few different times today but with no success. I made sure I was using my Member login rather than the forum login, but I can't seem to access it. I was logged in earlier this week with no problem.

Has anyone else looged in today?

Thanks
rick
Post #: 1
RE: Member user area problem? - 7/9/2012 12:13:20 AM   
junk2drive


Posts: 12667
Joined: 6/27/2002
From: Arizona West Coast
Status: online 		I was logged in so I logged out and now I cannot log in again.

(in reply to Rick)
Post #: 2
RE: Member user area problem? - 7/9/2012 12:14:59 AM   
junk2drive


Posts: 12667
Joined: 6/27/2002
From: Arizona West Coast
Status: online 		I tried again with my password and captcha code in all caps and it worked.

(in reply to junk2drive)
Post #: 3
RE: Member user area problem? - 7/9/2012 2:56:30 AM   
Rick

 

Posts: 11598
Joined: 4/20/2000
Status: offline 		This is curious. I tired several times again, and still could not log in. So I went to my new laptop, and tried again, and it logged in fine.

Maybe I'll check my browser compatibility.

Thanks for checking

rick

edit, tried compatibility button but that didn't help. I guess I'll try again after rebooting and see if it works.



< Message edited by Rick -- 7/9/2012 2:59:03 AM >

(in reply to junk2drive)
Post #: 4
RE: Member user area problem? - 7/9/2012 3:06:40 AM   
junk2drive


Posts: 12667
Joined: 6/27/2002
From: Arizona West Coast
Status: online 		I am using firefox.

(in reply to Rick)
Post #: 5
RE: Member user area problem? - 7/9/2012 3:31:00 AM   
Rick

 

Posts: 11598
Joined: 4/20/2000
Status: offline
quote:

ORIGINAL: junk2drive

I am using firefox.


I tired rebooting, but it didn't help. I submitted a request to the helpdesk. I wasn't sure how I could do that without logging in, but they conveniently have a button for submitting problems associated with not being able to log in.

Thank again
rick

(in reply to junk2drive)
Post #: 6
RE: Member user area problem? - 7/9/2012 12:01:27 PM   
mikkey


Posts: 538
Joined: 2/10/2008
From: Slovakia
Status: offline 		I tried it with Opera browser and no problem

_____________________________


(in reply to Rick)
Post #: 7
RE: Member user area problem? - 7/9/2012 7:05:17 PM   
Rick

 

Posts: 11598
Joined: 4/20/2000
Status: offline 		Thanks mikkey,

I had an update to my helpdesk ticket this morning. But when i tried to read it, I wasn't able to, because I wasn't logged in. I could use the email link and see the ticket list for login issues, but clicking on the ticket issue didn't bring anything up.

But I downloaded Chrome and tried it. I was then able to log in.

And the ticket resolution suggestion was to try a different browser.

I have to admit, I'm not really satisfied with this. I'll do some checking on my browser extensions and see if maybe something has changed one of my browser settings. Since I'm able to access the area using IE Explorer on my laptop, it must be something specific to this system.

Thanks for the suggestions guys.

rick

(in reply to mikkey)
Post #: 8
RE: Member user area problem? - 7/10/2012 1:46:27 AM   
Terl


Posts: 546
Joined: 6/1/2005
From: Charleston, WV
Status: offline 		Have you tried clearing your cookies and cache from the browser? That clears up a lot of things at times.

(in reply to Rick)
Post #: 9
RE: Member user area problem? - 7/10/2012 4:35:41 AM   
Rick

 

Posts: 11598
Joined: 4/20/2000
Status: offline
quote:

ORIGINAL: Terl

Have you tried clearing your cookies and cache from the browser? That clears up a lot of things at times.


I had tried that, but after reading your message, it occurred to me that I hadn't really cleared everything, since i was still logging into the forums automatically.

So I went back in and cleared passwords and cookies and didn't preserve anything.

That did the trick -- Thanks!
rick

(in reply to Terl)
Post #: 10
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