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COH will not open

 
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All Forums >> [New Releases from Matrix Games] >> Conflict of Heroes Series >> Tech Support >> COH will not open Page: [1]
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COH will not open - 5/9/2012 2:01:03 AM   
whako

 

Posts: 43
Joined: 2/6/2010
Status: offline
Hi,
I DL the game fine, It just doesnt want to play. Computer gives me a "Exception" Could not load file or assembly '0 bytes loaded from System, Version=2.0.0.0, ect ect
I'm wondering what this is?
Thanks
Post #: 1
RE: COH will not open - 5/9/2012 2:08:59 AM   
Erik Rutins

 

Posts: 32913
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Could you post a screenshot of the exact error message please?

Did you install all the required components during installation (DirectX, .NET, XNA) or did you uncheck any of those?

Could you post a DxDiag for us please?

Regards,

- Erik


_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to whako)
Post #: 2
RE: COH will not open - 5/9/2012 2:19:43 AM   
whako

 

Posts: 43
Joined: 2/6/2010
Status: offline
Hi Eric,
I did install all the required components during installation. I even went so far as to unistall game and reinstall.
How can I post a screenshot of this error. I have tried right clicking to copy and paste but am finding it useless. Also I followed your last post about the procedure for posting Dxdiag. I tried this but cannot find "run" option. So I typed in "run" then typed in "dxdiag" and get a much shorter version then the one your previous costomer posted.
Thanks

(in reply to Erik Rutins)
Post #: 3
RE: COH will not open - 5/9/2012 2:45:32 AM   
Erik Rutins

 

Posts: 32913
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Hi Whako,

Try Control-PrintScreen and then open Windows Paint (or even better Paint.Net or Gimp if you have it) and Edit->Paste, then save to one of the formats the forum likes.

For the DxDiag you put the Run into the text box that appears just above the "Start" button when you click it. Let DxDiag finish (there will be a progress bar), then Save All Information and post it here.

Regards,

- Erik

_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to whako)
Post #: 4
RE: COH will not open - 5/9/2012 3:11:28 AM   
whako

 

Posts: 43
Joined: 2/6/2010
Status: offline
Hi Eric,
As requested------------------
System Information
------------------
Time of this report: 5/8/2012, 19:06:07
Machine name: BOBBY-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120305-1505)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire M5400
BIOS: Default System BIOS
Processor: AMD Phenom(tm) II X6 1035T Processor (6 CPUs), ~2.6GHz
Memory: 8192MB RAM
Available OS Memory: 8176MB RAM
Page File: 1913MB used, 14436MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 5700 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x68BE)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68BE&SUBSYS_E160174B&REV_00
Display Memory: 746 MB
Dedicated Memory: 1010 MB
Shared Memory: 3831 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: VX2739 Series
Monitor Id: VSC3F24
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1124 (English)
Driver Version: 8.961.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/5/2012 19:20:04, 1067520 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2BFE-11CF-9F70-6AC1BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68BE
SubSys ID: 0xE160174B
Revision ID: 0x0000
Driver Strong Name: oem23.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:8.961.0.0:pci\ven_1002&dev_68be
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_10250444&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6024 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/12/2010 03:14:32, 2239136 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_10250444&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6024 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/12/2010 03:14:32, 2239136 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: HP Wireless Keyboard Kit
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x03F0, 0x140C
FF Driver: n/a

Device Name: HP Wireless Keyboard Kit
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x03F0, 0x140C
FF Driver: n/a

Device Name: HP Wireless Keyboard Kit
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x03F0, 0x140C
FF Driver: n/a

Device Name: HP Wireless Keyboard Kit
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x03F0, 0x140C
FF Driver: n/a

Device Name: HP Wireless Keyboard Kit
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x03F0, 0x140C
FF Driver: n/a

Device Name: HP Wireless Keyboard Kit
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x03F0, 0x140C
FF Driver: n/a

Device Name: HP Wireless Keyboard Kit
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x03F0, 0x140C
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4397
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x03F0, 0x140C
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x03F0, 0x140C
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 1347.4 GB
Total Space: 1413.2 GB
File System: NTFS
Model: WDC WD15EADS-22P8B0 SCSI Disk Device

Drive: D:
Model: ATAPI DVD A DH16AASH SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&267A616A&0&C4
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_04441025&REV_40\3&267A616A&0&A3
Driver: n/a

Name: AMD AHCI Compatible RAID Controller
Device ID: PCI\VEN_1002&DEV_4392&SUBSYS_04441025&REV_40\3&267A616A&0&88
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&267A616A&0&C3
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_04441025&REV_00\3&267A616A&0&A5
Driver: n/a

Name: ATI I/O Communications Processor SMBus Controller
Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_04441025&REV_41\3&267A616A&0&A0
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&267A616A&0&C2
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_04441025&REV_00\3&267A616A&0&B0
Driver: n/a

Name: ATI I/O Communications Processor PCI Bus Controller
Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_40\3&267A616A&0&A4
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&267A616A&0&C1
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_04441025&REV_00\3&267A616A&0&98
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_04441025&REV_40\3&267A616A&0&A2
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&267A616A&0&C0
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_04441025&REV_00\3&267A616A&0&90
Driver: n/a

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_80001025&REV_06\9B110000684CE00000
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA58&SUBSYS_AA58174B&REV_00\4&146A11C8&0&0110
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_04441025&REV_00\3&267A616A&0&B2
Driver: n/a

Name: PCI Express standard Root Port
Device ID: PCI\VEN_1022&DEV_9603&SUBSYS_04441025&REV_00\3&267A616A&0&10
Driver: n/a

Name: ATI Radeon HD 5700 Series
Device ID: PCI\VEN_1002&DEV_68BE&SUBSYS_E160174B&REV_00\4&146A11C8&0&0010
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_04441025&REV_00\3&267A616A&0&9A
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_9601&SUBSYS_04441025&REV_00\3&267A616A&0&00
Driver: n/a

Name: PCI Express standard Root Port
Device ID: PCI\VEN_1002&DEV_43A0&SUBSYS_00001002&REV_00\3&267A616A&0&A8
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_04441025&REV_00\3&267A616A&0&92
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3508.1109
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
CyberLink TimeStretch Filter(HomeNetwork),0x00200000,1,1,clauts.ax,1.00.0000.5423
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
CyberLink DVD Navigator,0x00200000,0,3,CLNavX.ax,8.01.0001.1602
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,3.03.0000.3011
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.04.0000.20405
ATI MPEG Video Decoder,0x005fffff,1,2,atimpenc.dll,12.04.0000.20405
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
CyberLink Line21 Decoder (PCMMovie),0x00200000,0,2,CLLine21.ax,4.00.0000.10210
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
CyberLink Audio Spectrum Analyzer (PCMMovie),0x00200000,1,1,CLAudSpa.ax,1.00.0000.7113
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
CL_EVRWindow,0x00200000,0,0,CLEvr.dll,1.00.0000.1717
CyberLink WMV/WMA Demultiplexer,0x00600000,1,2,CLWMFDemux.ax,1.00.0000.3201
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.04.0000.20405
AMD MJPEG Decoder,0x00800001,1,1,atimpenc.dll,12.04.0000.20405
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
CyberLink TimeStretch Filter (PCMMovie),0x00200000,1,1,clauts.ax,2.00.0000.2403
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,12.04.0000.20405
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.04.0000.20405
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
CyberLink Audio Effect (PCMMovie),0x00200000,1,1,CLAudFx.ax,6.00.0000.6525
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.04.0000.20405
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
CyberLink Audio Wizard (PCMMovie),0x00200810,1,1,CLAudWizard.ax,1.00.0000.4414
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
CyberLink Push-Mode CLStream (cURL),0x00200000,0,1,CLStream(MultiLib).ax,1.01.0000.4916
CyberLink Demultiplexer(Scramble),0x00200000,1,0,CLDemuxer.ax,1.00.0000.6124
CyberLink Push-Mode CLStream,0x00200000,0,1,CLStream(PushMode).ax,1.01.0000.5603
Cyberlink SubTitle Importor (PCMMovie),0x00200000,2,1,CLSubTitle.ax,1.00.0001.7204
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
CyberLink Audio Decoder (PCMMovie),0x00200800,1,1,Claud.ax,8.04.0000.2704
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
CyberLink Tzan Filter (PCMMovie),0x00200000,1,1,CLTzan.ax,3.05.0000.2611
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
Cyberlink Streamming Filter,0x00200000,0,1,CLStream.ax,1.01.0000.5307
ATI Video Rotation Filter,0x00200000,1,1,atimpenc.dll,12.04.0000.20405
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
CyberLink SAC Video Decoder,0x00200000,2,3,CLVSD.ax,8.04.0000.0223
CyberLink Video/SP Decoder (PCMMovie),0x00200000,2,3,CLVsd.ax,8.04.0000.1530
CyberLink Audio Decoder,0x00200000,1,1,CLAud61.ax,6.03.0000.1029
CyberLink Audio Spectrum Analyzer (HomeNetwork),0x00200000,1,1,CLAudSpa.ax,1.00.0000.0924
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.04.0000.20405
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
Realtek HD Audio Front Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713
CyberLink Audio Renderer (PCMMovie),0x00200000,1,0,cladr.ax,7.00.0000.2516
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

(in reply to Erik Rutins)
Post #: 5
RE: COH will not open - 5/9/2012 3:14:12 AM   
Erik Rutins

 

Posts: 32913
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Thanks, your system looks great in terms of specs and performance. Your audio drivers are out of date though - could you try updating those please? Looks like an integrated Realtek audio chipset, so you can likely get the latest from your system manufacturer or the motherboard manufacturer.

That screenshot would also be very helpful, or just a post with the exact text of the error message if possible.

Finally, please try turning off any anti-virus/security software to see if that may be interfering.

Regards,

- Erik

_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to whako)
Post #: 6
RE: COH will not open - 5/9/2012 3:52:29 AM   
whako

 

Posts: 43
Joined: 2/6/2010
Status: offline
Hi Eric,
I just tried getting new drivers for my integrated realtech audio chipset and windows said current drivers are up to date. I went into Device manager for that information.

< Message edited by whako -- 5/9/2012 3:54:50 AM >

(in reply to Erik Rutins)
Post #: 7
RE: COH will not open - 5/9/2012 4:09:52 AM   
Erik Rutins

 

Posts: 32913
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Hi Whako,

Windows will not help you with that, you'll need to check with either whoever built the computer or whoever made the motherboard. Looks like that would be Acer in your case. Looks like this is the right spot, just put in your model (Aspire 5400) and download the latest audio drivers.

http://us.acer.com/ac/en/US/content/drivers

Regards,

- Erik

_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to whako)
Post #: 8
RE: COH will not open - 5/9/2012 5:31:40 AM   
whako

 

Posts: 43
Joined: 2/6/2010
Status: offline
Exception
Could not load file or assembly "0 bytes loaded from System,Version=2.0.0.0
Culture=neutral,PublicKey Token=b77a5c561934e089' or one of its dependencies.
An attempt was made to load a program with an incorrect format. at System.Reflection.Assembly.Load(
Byte[] rawSymbolStore, Evidence,StackCrawlMark& stackMark, Boolean fintrospection)
at System.Reflection.Assembly.Load(Byte[]rawAssembly. Byte[] raw SymbolStore.Evidence security Evidence)
at
Microsoft,CSharp.CSharpCodeGenerator.FromFileBatch(ComplianceParameters optins,String[] sources)
at
Microsoft.CSharp.CSharpCodeGeneraton.System.CodeDom.Complier.]CodeComplier.Compile AssemblyFromSourceBatch(CompilerParameters options, string[]sources)
at
System.CodeDomCompiler.codeDomProvider.CompileAssemblyFromSource(CompilerParameters options,String[]sources)
at System.Xml.Serialization.Compiler.CodeDomProvider.Compile(Assembly parent, String ns,XmlSerializerCompilerParameters parametersxmlParameters,Evidence evidence)
at System.Xml.Serialization.TempAssembly.GerateAssembly(XmlMapping[]xmlMappings, Type[] types,String defaultNamespace,String location, Evidence evidence)XmlSerializerCompilerParameters parameters, Assembly assembly, Hashtable assemblies)
at System.XCml.Serialization.TempAssembly..ctor(XmlMapping[]xmlMappings,Type[]types, String defaultNamespace, Stringlocation,Evidence evidence)
atSystem.Xml.Serializatin.XmlSerializer.GenerateTempAssembly(XmlMappingxmlMapping,Type type, String defaultNamespace)
atSystem.Xml.Serializatin.XmlSerializer..ctor(Type type, StringdefaultNamespace)
atSystem.Xml.Serializatin.XmlSerializer..ctor(Type type)
atHexGame.WCS.Serializers.XmlSerializer1.Read(String filename)
atHexGame.Controllers.SceneEmitterRefresh.OpenSettings0
atHexGame.Controllers.SceneEmitterReferesh..ctor(Context_context, EmitterManager_manager, HexMapMeasure measure)
atHexGame.Controllers.GameScene.GameSce.cctor(HexGame hexGame,Terrain terrain,GameScene gameScene, ContentManager content,GraphicsDevice device, Context context, HexMapMeasure measure)
at HexGame.Controllers.GameScene.GameScene..ctor(HexGame game,ContentManager content, GraphicsDevice device)
at HexGame.Application.HexGame.Initialize0
at Microsoft.Xna.Framework.Game.Run0
at HexGame.Application,Program.Main(String[] args)


(in reply to Erik Rutins)
Post #: 9
RE: COH will not open - 5/9/2012 6:07:22 AM   
ericbabe


Posts: 10644
Joined: 3/23/2005
Status: offline
This problem is mentioned on a Microsoft help thread I found. They recommend a few things: disabling antivirus software and firewalls, reinstalling .NET 3.5, disabling UAC, scanning your system for malware (there is a malware program called "Additional Guard" that apparently can cause this problem), and turning off any other background programs.







_____________________________


(in reply to whako)
Post #: 10
RE: COH will not open - 5/9/2012 3:29:35 PM   
whako

 

Posts: 43
Joined: 2/6/2010
Status: offline
Well this is frustrating. Your tech customer support has been emailing me but I have tried all of the above and don't know what else they can do to resolve the problem. If I purchased a hard copy do you think this would have any different outcome?
thanks

(in reply to ericbabe)
Post #: 11
RE: COH will not open - 5/9/2012 3:43:55 PM   
Erik Rutins

 

Posts: 32913
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Hi Whako,

A physical copy would not make a difference. This is something specific to your system. Did you try disabling all anti-virus/security software and Eric's recommendations above? I'd rather you pursue this with us here as our tech support will be able to give less specific help than Eric.

Regards,

- Erik

_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to whako)
Post #: 12
RE: COH will not open - 5/10/2012 3:29:30 AM   
whako

 

Posts: 43
Joined: 2/6/2010
Status: offline
Hi EriK,
"This is something specific to your system." Highly doubtful. I just paid a computer tech with a masters in Computer science $125/hr to try everything under the sun to get this game running. Sorry this is a programming issue. After 2hrs of fun I decided to pull the plug.
"Did you try disabling all anti-virus/security software and Eric's recommendations above?" Yes all of Erics recommendations above and then some. Again this is a programming issue not my PC.
"I'd rather you pursue this with us here as our tech support will be able to give less specific help than Eric." I have now reached my limit of downloading the game due to too many uninstall/reinstalls of COH and cannot go any further even if your tech support does get back to me.
I may need your help on that one for I cannot try anything without reinstalling the game again. Also has there been any issues Erik that you know of with 64bit and 32bit operating system.

Regards,
Whako



< Message edited by whako -- 5/10/2012 3:30:30 AM >

(in reply to Erik Rutins)
Post #: 13
RE: COH will not open - 5/10/2012 4:28:50 AM   
Erik Rutins

 

Posts: 32913
Joined: 3/28/2000
From: Vermont, USA
Status: offline

quote:

ORIGINAL: whako
"This is something specific to your system." Highly doubtful. I just paid a computer tech with a masters in Computer science $125/hr to try everything under the sun to get this game running. Sorry this is a programming issue. After 2hrs of fun I decided to pull the plug.


Yikes! We certainly did not ask you to spend that kind of money. I figured we would just pursue this further via the forum at no charge.

quote:

"Did you try disabling all anti-virus/security software and Eric's recommendations above?" Yes all of Erics recommendations above and then some. Again this is a programming issue not my PC.


What anti-virus/security software do you have?

quote:

"I'd rather you pursue this with us here as our tech support will be able to give less specific help than Eric." I have now reached my limit of downloading the game due to too many uninstall/reinstalls of COH and cannot go any further even if your tech support does get back to me.


I'm not sure I follow on this. First, I'd be happy to send you another link, but as long as you download the installation file once, you just need to keep it and run it again if you want to reinstall. So one dowload = as many uninstalls/reinstalls as you want as long as you don't delete the file.

quote:

I may need your help on that one for I cannot try anything without reinstalling the game again. Also has there been any issues Erik that you know of with 64bit and 32bit operating system.


No issues that we are aware of - this kind of error is usually due to some kind of corrupt .NET installation or third party software interfering with the game. If you e-mail me your order number to erikr@matrixgames.com I'll get the store to send you a new download link. If you were logged into our site when you purchased, you can also request a new download link automatically through the Members Club.

Regards,

- Erik


_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to whako)
Post #: 14
RE: COH will not open - 5/10/2012 3:10:54 PM   
whako

 

Posts: 43
Joined: 2/6/2010
Status: offline
Hi Erik,
Yes unfortunately It was an after 6 phone call which translates into an after hours service call at a 2hr min. Oh well had to be sure right. Btw I have Net 4.0 and Microsoft Security Essentials which were all turned off and we did scans for Malware, viruses, many reboots, run admin, disabling UAC, closing all background progams, ect ect.
Thanks

(in reply to Erik Rutins)
Post #: 15
RE: COH will not open - 5/10/2012 5:11:23 PM   
ericbabe


Posts: 10644
Joined: 3/23/2005
Status: offline
This error is most likely happening because a .NET routine is looking for another .NET component in the Global Assembly Cache (GAC) and not finding it.

To see whether your GAC has the proper component file, please look in your assembly directory, most likely located in Windows\assembly. When you view these files there should be a column labeled "Public Key Token." Please verify that you have files with the Key Token b77a5c561934e089; I believe the particular file we are looking for in this case is System.Xml, Version 2.0.0.0. Since Xml serialization changed between .NET 3.5 and .NET 4.0, if you've only installed .NET 4.0, or if .NET 3.5 did not install completely, this system file may not be present in your assembly folder.

If the proper files are installed in this directory, then either they are not loading properly (and we should be able to test for this), or something is preventing the call to them (typically this is a virus or antivirus type program, or a security type setting).



_____________________________


(in reply to whako)
Post #: 16
RE: COH will not open - 5/10/2012 6:15:36 PM   
ericbabe


Posts: 10644
Joined: 3/23/2005
Status: offline
Something else to verify. Please look in this folder:

Windows\Microsoft.NET\Framework\v2.0.50727

And check the file version of the file:

System.XML.dll

It should be version 2.0.50727.4016.

After that we could check Windows\Microsoft.NET\Framework\v2.0.50727\CONFIG\machine.config (it's an XML file, should load in any vanilla text editor.)

There should be a section that looks something like this:

<sectionGroup name="system.xml.serialization" type="System.Xml.Serialization.Configuration.SerializationSectionGroup, System.Xml, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089">
<section name="schemaImporterExtensions" type="System.Xml.Serialization.Configuration.SchemaImporterExtensionsSection, System.Xml, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089"/>
<section name="dateTimeSerialization" type="System.Xml.Serialization.Configuration.DateTimeSerializationSection, System.Xml, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089"/>
<section name="xmlSerializer" type="System.Xml.Serialization.Configuration.XmlSerializerSection, System.Xml, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" requirePermission="false"/>
</sectionGroup>

If I understand correctly, this is the configuration section that tells the Global Assembly Cache where to look for XML serialization libraries.

< Message edited by ericbabe -- 5/10/2012 6:16:03 PM >


_____________________________


(in reply to ericbabe)
Post #: 17
RE: COH will not open - 5/10/2012 8:56:32 PM   
pkpowers

 

Posts: 229
Joined: 12/12/2000
From: midland,TX
Status: offline
mine still doesnt work ; my system xml you speak of has last 4 digits of 3087; what should I do to fix this ; also, everytime I reinstall this game it doesnt "install" .net , it asks to either repair it or uninstall it ? I have been repairing it , with no luck

also, what if I install main game to F drive and my windows file is in C drive????

< Message edited by pkpowers -- 5/10/2012 8:57:31 PM >

(in reply to ericbabe)
Post #: 18
RE: COH will not open - 5/10/2012 10:31:53 PM   
pkpowers

 

Posts: 229
Joined: 12/12/2000
From: midland,TX
Status: offline
bump

(in reply to pkpowers)
Post #: 19
RE: COH will not open - 5/10/2012 10:35:21 PM   
Joram

 

Posts: 3197
Joined: 7/15/2005
Status: offline

quote:

ORIGINAL: pkpowers

mine still doesnt work ; my system xml you speak of has last 4 digits of 3087; what should I do to fix this ; also, everytime I reinstall this game it doesnt "install" .net , it asks to either repair it or uninstall it ? I have been repairing it , with no luck

also, what if I install main game to F drive and my windows file is in C drive????

The 'repair' function is the correct button to press. I think it's confusing too but that's a Microsoft issue. I have my game installed on E and windows is on C so that shouldn't be the issue.

(in reply to pkpowers)
Post #: 20
RE: COH will not open - 5/10/2012 10:39:31 PM   
ericbabe


Posts: 10644
Joined: 3/23/2005
Status: offline

quote:

ORIGINAL: pkpowers
mine still doesnt work ; my system xml you speak of has last 4 digits of 3087; what should I do to fix this ; also, everytime I reinstall this game it doesnt "install" .net , it asks to either repair it or uninstall it ? I have been repairing it , with no luck

also, what if I install main game to F drive and my windows file is in C drive????


It should install to F drive without any problems.

I can't find a record of a .NET update that ends in 3087. When you see an exception like the one whako got:

quote:

Exception
Could not load file or assembly "0 bytes loaded from System,Version=2.0.0.0
Culture=neutral,PublicKey Token=b77a5c561934e089' or one of its dependencies.
An attempt was made to load a program with an incorrect format. at System.Reflection.Assembly.Load(
Byte[] rawSymbolStore, Evidence,StackCrawlMark& stackMark, Boolean fintrospection)
at System.Reflection.Assembly.Load(Byte[]rawAssembly. Byte[] raw SymbolStore.Evidence security Evidence)
at
Microsoft,CSharp.CSharpCodeGenerator.FromFileBatch(ComplianceParameters optins,String[] sources)
at
Microsoft.CSharp.CSharpCodeGeneraton.System.CodeDom.Complier.]CodeComplier.Compile AssemblyFromSourceB


Does it have the same Token number as listed above and Version number, or something else?

I read one blog that recommended trying uninstalling .NET and reinstalling (rather than repairing) for solving errors like this.


_____________________________


(in reply to pkpowers)
Post #: 21
RE: COH will not open - 5/10/2012 10:48:07 PM   
pkpowers

 

Posts: 229
Joined: 12/12/2000
From: midland,TX
Status: offline
sorry, yes it does have the e089 token as mentioned above; what should I do for this?

(in reply to ericbabe)
Post #: 22
RE: COH will not open - 5/11/2012 4:33:44 AM   
whako

 

Posts: 43
Joined: 2/6/2010
Status: offline
quote:

ORIGINAL: ericbabe

This error is most likely happening because a .NET routine is looking for another .NET component in the Global Assembly Cache (GAC) and not finding it.

To see whether your GAC has the proper component file, please look in your assembly directory, most likely located in Windows\assembly. When you view these files there should be a column labeled "Public Key Token." Please verify that you have files with the Key Token b77a5c561934e089; I believe the particular file we are looking for in this case is System.Xml, Version 2.0.0.0. Since Xml serialization changed between .NET 3.5 and .NET 4.0, if you've only installed .NET 4.0, or if .NET 3.5 did not install completely, this system file may not be present in your assembly folder.

If the proper files are installed in this directory, then either they are not loading properly (and we should be able to test for this), or something is preventing the call to them (typically this is a virus or antivirus type program, or a security type setting).



Hi Ericbabe,
I found the column labeled "public key token" and I can confirm that System.Xml version 2.0.0.0 b77a5c561934e089 is present.

< Message edited by whako -- 5/11/2012 4:35:15 AM >

(in reply to ericbabe)
Post #: 23
RE: COH will not open - 5/11/2012 4:57:26 AM   
whako

 

Posts: 43
Joined: 2/6/2010
Status: offline

quote:

ORIGINAL: ericbabe

Something else to verify. Please look in this folder:

Windows\Microsoft.NET\Framework\v2.0.50727

And check the file version of the file:

System.XML.dll

It should be version 2.0.50727.4016.

After that we could check Windows\Microsoft.NET\Framework\v2.0.50727\CONFIG\machine.config (it's an XML file, should load in any vanilla text editor.)

There should be a section that looks something like this:

<sectionGroup name="system.xml.serialization" type="System.Xml.Serialization.Configuration.SerializationSectionGroup, System.Xml, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089">
<section name="schemaImporterExtensions" type="System.Xml.Serialization.Configuration.SchemaImporterExtensionsSection, System.Xml, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089"/>
<section name="dateTimeSerialization" type="System.Xml.Serialization.Configuration.DateTimeSerializationSection, System.Xml, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089"/>
<section name="xmlSerializer" type="System.Xml.Serialization.Configuration.XmlSerializerSection, System.Xml, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" requirePermission="false"/>
</sectionGroup>

If I understand correctly, this is the configuration section that tells the Global Assembly Cache where to look for XML serialization libraries.


Hi Ericbabe,
I got to the fileSystem.XML.dll but could not go any further as dont think I have a program dl that will open that extension. Sorry I could not verify that 2.0.50727.4016

(in reply to ericbabe)
Post #: 24
RE: COH will not open - 5/11/2012 3:06:09 PM   
ericbabe


Posts: 10644
Joined: 3/23/2005
Status: offline
Another suggestion from Microsoft is that csc.exe is being prevented from running. One recommendation is to check this registry key

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options
and also
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun

If csc.exe is listed in either one of these locations, try to remove it.

I haven't found a good way yet to have you verify whether csc.exe runs during initialization. I can see it briefly in Process Explorer and under processes in Task Manager when "Conflict of Heroes" is loading, but I'm not sure whether this test would be reproducible on your systems. I will continue to investigate this.

_____________________________


(in reply to whako)
Post #: 25
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