Bugg repporting tool

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nomet
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Bugg repporting tool

Post by nomet »

This is not something yuo have to do but it helps us alot to sort issues.If you get a bug and report in on our reporter tool. The bug will reach the programmers directly.
http://www.zeal-work.com/Mantis/

Cheers
Robin
samarobriva
Posts: 71
Joined: Sat Apr 08, 2006 11:43 am

RE: Bugg repporting tool

Post by samarobriva »

That's great.
I have reported a problem on 1st april(no joke).
I feel in that case really bad as I can't go past the Loading screen.
May I have a rough idea on when that problem will be taken in charge.
nomet
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RE: Bugg repporting tool

Post by nomet »

So you never make it past the loading screen?
samarobriva
Posts: 71
Joined: Sat Apr 08, 2006 11:43 am

RE: Bugg repporting tool

Post by samarobriva »

Absolutely !
That's frustrating
samarobriva
Posts: 71
Joined: Sat Apr 08, 2006 11:43 am

RE: Bugg repporting tool

Post by samarobriva »

still no activity ![>:]
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Xerkis
Posts: 115
Joined: Sat Sep 06, 2008 12:19 pm

RE: Bugg repporting tool

Post by Xerkis »

ORIGINAL: samarobriva

Absolutely !
That's frustrating
Just something to try here. . . . The loading screen can seem to take a really long time and seems like it’s not doing anything when it actually is. Just something to try let it go for awhile - just to see what happens - even like a few minutes (it doesn't take that long but just to see)
samarobriva
Posts: 71
Joined: Sat Apr 08, 2006 11:43 am

RE: Bugg repporting tool

Post by samarobriva »

I did
but as soon as the loading scrren is seen I hear an error message
In fact there is an error message and there is a box message hidden that says
[font="Microsoft Sans Serif"]Microsoft visual c++ runtime library

this application has requested the Runtime to terminate in an unusual way.... [/font]
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Xerkis
Posts: 115
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RE: Bugg repporting tool

Post by Xerkis »

Ah yes - does this link sound about the same?
basically this other player reloaded from scratch and all was fine
http://www.slitherine.com/forum/viewtop ... 66&t=33191
samarobriva
Posts: 71
Joined: Sat Apr 08, 2006 11:43 am

RE: Bugg repporting tool

Post by samarobriva »

So I did again.
I tried to install the game on different drive
I reinstall directx, Framework 4 and Visual C++ 2010 x86
Pc rebooted before, after....
The problem remains the same
Microsoft visual c++ runtime library

this application has requested the Runtime to terminate in an unusual way
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Xerkis
Posts: 115
Joined: Sat Sep 06, 2008 12:19 pm

RE: Bugg repporting tool

Post by Xerkis »

ORIGINAL: samarobriva

So I did again.
I tried to install the game on different drive
I reinstall directx, Framework 4 and Visual C++ 2010 x86
Pc rebooted before, after....
The problem remains the same
Microsoft visual c++ runtime library

this application has requested the Runtime to terminate in an unusual way
Very sorry for your troubles.
That – unfortunately – is all that I know of at this point to try. Obviously if I come up with more, I will let you know right away. But hopefully someone from Zeal can straighten this out as soon as possible.
nomet
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RE: Bugg repporting tool

Post by nomet »

I'm sending the programmer over to this thread! Its a bit hard couse we have 3 forums and somtimes we miss to see witch tech in all of them. You said you installed C++ 2010 this should be 2008 both can be installed at the same time. Have you tried to install the 2008?
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VPaulus
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Location: Portugal

RE: Bugg repporting tool

Post by VPaulus »

That's usually a problem related with the version of Visual C++ library.
I usually have 2005, 2008 and 2010 version always installed.
This and .Net Framework are always a pain in the ass.
samarobriva
Posts: 71
Joined: Sat Apr 08, 2006 11:43 am

RE: Bugg repporting tool

Post by samarobriva »

I used the one given in the install !
Different release of c++ 2008 are installed
x86
9.0.21.022
9.0.30.729
9.0.30729.17
9.0.30729.6161
x64
9.0.21.022
9.0.30729.17
9.0.30729.4148
9.0.30729.6161
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VPaulus
Posts: 3661
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Location: Portugal

RE: Bugg repporting tool

Post by VPaulus »

At least in the beta the game was working with these installed:

Image

Also you can probably see the log error in Windows Event viewer.
Do you know how to do that?
samarobriva
Posts: 71
Joined: Sat Apr 08, 2006 11:43 am

RE: Bugg repporting tool

Post by samarobriva »

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-04-03T18:07:03.000000000Z" />
<EventRecordID>86228</EventRecordID>
<Channel>Application</Channel>
<Computer>Frédéric-PC</Computer>
<Security />
</System>
- <EventData>
<Data>TA.exe</Data>
<Data>0.0.0.0</Data>
<Data>4f61ea36</Data>
<Data>MSVCR90.dll</Data>
<Data>9.0.30729.6161</Data>
<Data>4dace5b9</Data>
<Data>40000015</Data>
<Data>0005beae</Data>
<Data>17c4</Data>
<Data>01cd11c481e8f258</Data>
<Data>C:\Program Files (x86)\Slitherine\Team Assault\TA.exe</Data>
<Data>C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll</Data>
<Data>d0700378-7db7-11e1-b37e-20cf3019ad1a</Data>
</EventData>
</Event>
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VPaulus
Posts: 3661
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Location: Portugal

RE: Bugg repporting tool

Post by VPaulus »

It seems to be a problem with Visual C++.
Try this patch:
Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package MFC Security Update
http://www.microsoft.com/download/en/de ... n&id=26368
samarobriva
Posts: 71
Joined: Sat Apr 08, 2006 11:43 am

RE: Bugg repporting tool

Post by samarobriva »

Still the same

- System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2012-04-06T02:38:35.000000000Z

EventRecordID 86342

Channel Application

Computer Frédéric-PC

Security


- EventData

TA.exe
0.0.0.0
4f61ea36
MSVCR90.dll
9.0.30729.6161
4dace5b9
40000015
0005beae
1060
01cd139e4f66ef28
C:\Program Files (x86)\Slitherine\Team Assault\TA.exe
C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
9ac4fcf9-7f91-11e1-82c0-20cf3019ad1a
Attachments
Capture1.jpg
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VPaulus
Posts: 3661
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: Bugg repporting tool

Post by VPaulus »

I cannot understand why your Visual C++ packages have different size from mine
Maybe TA's programmer can help you further. There's the possibility of you having to uninstall all the Visaul C+ packages and then install some of them again. Damn M$.
I'll definitely keep this thread under my watch.
nomet
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Joined: Thu Mar 29, 2012 2:56 pm
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RE: Bugg repporting tool

Post by nomet »

I will send the programmer in here when he gets back on Tuesday! (Easter and all)
Laxen
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RE: Bugg repporting tool

Post by Laxen »

I'm not a programmer but I got a message from one;

We also thought at first that the problem was due to version issues of the Visual C redist... but since this has been tried out we must do more research on the subject to find a solution. We will look deeper into this, but right now there is unfortunately nothing we can do.
Rasmus Davidsson
Lead Designer at ZEAL Game Studio
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