Crisis averted as I have found the original disk packed away in a box. That being said. It should be a lot easier to download the game from digital river. Too many hoops to get to or update the product I own has long been my complaint with Matrix and one of the reasons why I dont purchase as many games from them as I otherwise might.
I had exactly the same problem several months ago. We had moved house and I could not find my copy of AE. I could find everything else of course. The problem is that Matrix no longer use Digital River as suppliers, they use someone else.
So if your purchase from Digital River is more than two years old from Digital River, you have a problem. Fortunately for me the Help desk staff ( I think his name was Christian ), bent over backwards to sort it out for me. I have since rediscovered my hardcopy of the game and manual, but I would urge new players to purchase the hardcopy version of any product on line, as companies change hands/go out of business/merge etc.
( I've never understood why people buy their books in this way....
5 years down the line and their Kindle expires...imagine trying to get access to all those companies who have gone out of business/changed hands to get your books redownloaded....NIGHTMARE!! ) You never know what is around the corner.
Its all just style over substance.
( gets off soapbox )
Warning:- The above must be read with a pinch of salt.
Writer is still coming to terms understanding the technology behind ear trumpets and bath-chairs.
< Message edited by Empire101 -- 3/24/2012 12:01:51 PM >
Our lives may be more boring than those who lived in apocalyptic times,
but being bored is greatly preferable to being prematurely dead because of some ideological fantasy. - Michael Burleigh