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server problem? - 3/7/2012 9:01:14 AM   
sillyflower


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I can't log in - error 99 every time

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web exchange

Post: I am always fearful that when I put this game down on the table and people see the box-art they will think I am some kind of neo-Nazi

Reply: They already know you're a gamer. What other shame can possibly compare?
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RE: server problem? - 3/7/2012 9:04:41 AM   
vlcz


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Same problem here

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Post #: 2
RE: server problem? - 3/7/2012 9:25:14 AM   
Vorsteher


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The Mysql Servers are down. Take a look to slitherine.com.

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RE: server problem? - 3/7/2012 11:45:36 AM   
Vorsteher


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Joined: 4/1/2000
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quote:

It's been a night of fighting at Slitherine's servers house, but we came out victorious. After a few hours of panic and troubles, which affected all of Slitherine's ring of sites, all databases are now restored and we are up an running again.

Unfortunately some of the data got lost, as the attack came just before the daily back ups started, so all is reverted to the previous day's back up. All multiplayer and forum posts after midnight of the 5th are unfortunately lost and will need to be replayed or re-posted.

As of now the PBEM system is still offline as we are synching back the over 15GB of data of all players games, so it will take another two or three hours before we can get it back live again.

We are sorry for the inconvenience this may have caused and we understand how frustrating it can be to lose your progress in the games, but we did our best to get everything back to normal as swiftly as possible. And thanks to anybody that worked late (very late) to help us in the fight!


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RE: server problem? - 3/7/2012 11:50:19 AM   
Elladan

 

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Thanks for forwarding that info Vorsteher. That situation is exactly why I'm not a big fan of server games

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Post #: 5
RE: server problem? - 3/7/2012 4:02:51 PM   
Erik Rutins

 

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Hi everyone,

We're very sorry that this incident involved some lost data from the PBEM server. The announcement above is correct, and u
unfortunately reverting to the previous day's backup was the best we could do.

This is the first time this has happened and we'll be doing our best to make sure it's the last.

Regards,

- Erik

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Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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RE: server problem? - 3/7/2012 8:01:38 PM   
sillyflower


Posts: 1257
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Aha
I wondered why it lost my last turn :(

these things happen i suppose

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Post: I am always fearful that when I put this game down on the table and people see the box-art they will think I am some kind of neo-Nazi

Reply: They already know you're a gamer. What other shame can possibly compare?

(in reply to Erik Rutins)
Post #: 7
RE: server problem? - 3/9/2012 4:51:44 AM   
Seminole


Posts: 493
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Is it still not possible to get in?

Getting error:

Login Failure : Error [3205472]

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Post #: 8
RE: server problem? - 3/9/2012 6:34:26 AM   
Vorsteher


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Slitherine is down again. mmh, DOS attack ?

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RE: server problem? - 3/9/2012 10:26:15 AM   
Elladan

 

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Let's hope we don't lose turns again

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RE: server problem? - 3/9/2012 11:57:23 AM   
elmo3

 

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Posted by Iain at The Wargamer:

quote:

Hi guys,

we've come under further sustained malicious attacks. We have had to bring down the site while we repair the damage.

We're working round the clock to get it all back up and running. Thankyou for your patience. We expect to be back online this afternoon.

Iain


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Post #: 11
RE: server problem? - 3/9/2012 12:02:19 PM   
Vorsteher


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see it in General Discussion forum. Hope the attacker is caught.

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Post #: 12
RE: server problem? - 3/9/2012 4:48:22 PM   
Marquo


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Is there anyway possible to have the turns saved in some uncrackable save format to our computers as a backup to the server?

Marquo

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Post #: 13
RE: server problem? - 3/9/2012 6:15:09 PM   
Pelton

 

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quote:

ORIGINAL: Vorsteher

see it in General Discussion forum. Hope the attacker is caught.


Any attacker thats any good will be using someone esles computer like yours or mine.

Knowing where the attack is coming from is just the first of many steps to find where the attack started from.

The only thing that can be done is finding a way to stop the attack.

Shadowbane had the same issue and was never able to really stop the attacks. the attacks lagged down the servers during major battles and one sides ping rate.

I am guessing this issue can be defended easly enough as lag is not an issue.




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Post #: 14
RE: server problem? - 3/9/2012 8:09:30 PM   
Seminole


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Still unable to login, although slitherine's forum suggests they're back up.
Anyone else getting error 99?

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Post #: 15
RE: server problem? - 3/9/2012 11:32:26 PM   
CheerfullyInsane

 

Posts: 199
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Looks like they're back up and running.
Least I could get in.

EDIT: Turns are lost though....

< Message edited by CheerfullyInsane -- 3/9/2012 11:36:00 PM >


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Post #: 16
RE: server problem? - 3/9/2012 11:52:31 PM   
ragtopcars


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got in...  then tried to save and server error! 

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Post #: 17
RE: server problem? - 3/10/2012 2:31:43 AM   
Pelton

 

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Seems to be working now, but I lost 2 turns in one game.

Lol going to hold off on server games for a while until they get this fixed.

I did turn 67 2 times, turn 68 3 times before they saved. I played turn 69 it saved first time. I opened it up today and its back on turn 68 heheh

Ground hog day all week. I wait until next weekend before playing another server turn I think.

Pelton

< Message edited by Pelton -- 3/10/2012 2:43:10 AM >


_____________________________

GHC
22 - 4 - 8

15 games ended in 41 (15-0-0)
7 games ended in 42 (5-0-2)
8 games ended in 43 (2-3-3)
4 games ended in 44 (0-1-3)


General Cheesefinder of WitW

http://www.youtube.com/watch?v=8DiSQ36zfWk

(in reply to ragtopcars)
Post #: 18
RE: server problem? - 3/10/2012 2:52:14 AM   
CheerfullyInsane

 

Posts: 199
Joined: 12/5/2010
From: Birkerod, Denmark
Status: offline
Same here, all server games are going into hiatus over the week-end.


_____________________________

"Something is always wrong, Baldrick. The fact that I'm not a millionaire aristocrat with the sexual capacity of a rutting rhino is a constant niggle"
- Edmund Blackadder

(in reply to Pelton)
Post #: 19
RE: server problem? - 3/10/2012 5:33:00 AM   
Seminole


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I was able to log in and save my turn. It had been waiting since wed. So nothing lost.
It was also rain, so I had little to do/risk.

(in reply to CheerfullyInsane)
Post #: 20
RE: server problem? - 3/10/2012 10:00:37 AM   
Michael T


Posts: 2391
Joined: 10/22/2006
From: Queensland, Australia.
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I lost a beautiful encirclement and then could not replicate it :(

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Post #: 21
RE: server problem? - 3/10/2012 1:23:01 PM   
Marquo


Posts: 1350
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Can the server saved games be converted into pbem format?

Marquo

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Post #: 22
RE: server problem? - 3/10/2012 3:05:00 PM   
Markhillard0

 

Posts: 9
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Am gettin g tired of repeating my moves. when will the server issues be fixed?

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Post #: 23
RE: server problem? - 3/10/2012 4:24:49 PM   
blastpop


Posts: 384
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From: Connecticut
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quote:

ORIGINAL: Markhillard0

Am gettin g tired of repeating my moves. when will the server issues be fixed?


Once they hang the perp from the nearest yardarm

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Post #: 24
RE: server problem? - 3/10/2012 4:31:18 PM   
Erik Rutins

 

Posts: 32946
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Hi everyone,

The server issue was resolved yesterday. Per the post on the main page and the announcement forum, we are very sorry for the turns that were lost and the inconvenience through the malicious attack on the Slitherine server. We believe everything is fixed now and we have the server now backing up multiple times per day (instead of once per day) to make sure that any similar situation in the future, should it ever happen, will result in much less than a day of lost turns.

Regards,

- Erik

_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to blastpop)
Post #: 25
RE: server problem? - 3/12/2012 10:51:54 AM   
Iain McNeil


Posts: 1973
Joined: 10/26/2004
From: London
Status: offline
Hi guys

it should all be working now. To avoid any confusion, if you are still having issues could you open a new thread so I can see which issues were related to the server attack and are now fixed and which are still ongoing. Once again apologies for the inconvenience.

Iain

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Iain McNeil
Director
Slitherine Software
Website http://www.slitherine.com

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Post #: 26
RE: server problem? - 3/12/2012 1:23:27 PM   
Iain McNeil


Posts: 1973
Joined: 10/26/2004
From: London
Status: offline
If you get an issue logging in let us know your username by mailing it to info@slitherine.co.uk with your desired password and we'll reset your password.

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Iain McNeil
Director
Slitherine Software
Website http://www.slitherine.com

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Post #: 27
RE: server problem? - 3/17/2012 4:34:10 PM   
giangks

 

Posts: 1
Joined: 3/17/2012
Status: offline
quote:

I can't log in - error 99 every time


sometimes I get an error log and I enter so many times not

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Post #: 28
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