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Memory issue after new update installed

 
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All Forums >> [Current Games From Matrix.] >> [Napoleonics] >> Empire in Arms the Napoleonic Wars of 1805 - 1815 >> Tech Support >> Memory issue after new update installed Page: [1]
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Memory issue after new update installed - 2/11/2012 4:05:18 AM   
jbdenney

 

Posts: 33
Joined: 3/13/2008
Status: offline 		I am running Windows 7. I updated my EIA yesterday with the new update (EmpiresinArms-Update-v10804). It installed with out an issue and yesterday it ran with out an issue. Today when I try to start the game I get "Wargame System Engine requires 256MB of FREE memory! Please exit the restart....Total mem -118243328 FREE mem 1950347264 FREE Virtual Mem 2000236544..."

I did reboot and it still gave me the same error.

In Task manager I see..
3983 MB Total Physical memory
1536 MB Cached Physical memory
2020MB Available physical memory
537 MB Free Physical memory

What gives?
Post #: 1
more data RE: Memory issue after new update installed - 2/11/2012 5:48:54 AM   
jbdenney

 

Posts: 33
Joined: 3/13/2008
Status: offline 		Ok - more data just to make it more interesting.
I re-booted before and after the existing steps...

I reinstalled EIA with the update over the existing update and I still got the memory error.

After reboot I did an uninstall but I did not delete the EIA folder. I reinstalled the original program and the update, after reboot, but I still got the memory error when I tried to run the program.

After another reboot I again did an uninstall but this time I did delete the EIA folder. After another reboot I installed the program with the update and the program ran. But after exit when I tried to run again I got the memory error. I rebooted and still got the memory error when I attempted to run.

After posting this I will try with out the update and see what happens.

(in reply to jbdenney)
Post #: 2
RE: more data RE: Memory issue after new update installed - 2/11/2012 6:14:25 AM   
jbdenney

 

Posts: 33
Joined: 3/13/2008
Status: offline 		Ok - more data...
I remember the last time I got this to run was on Windows XP. I am now running Windows 7.
If I do a complete uninstall and folder delete and then install ONLY the base original program I get the memory error. If, without a reboot, I then install the 10804 update it will run once but after that I get the memory error.

(in reply to jbdenney)
Post #: 3
RE: more data RE: Memory issue after new update installed - 2/11/2012 6:20:02 AM   
jbdenney

 

Posts: 33
Joined: 3/13/2008
Status: offline 		OK - DUH!!!!! - never mind.  Hit properties on trhe shortcut and selected "Compatability" and told it to run as if it was Windows XP - SP3 and it works fine now.Massive Brain Fart.

(in reply to jbdenney)
Post #: 4
RE: more data RE: Memory issue after new update installed - 2/11/2012 1:53:41 PM   
DCWhitworth


Posts: 657
Joined: 12/15/2007
From: Norwich, England
Status: offline 		Odd, I've never had any issues getting it to run on Windows 7 and never needed to use compatibility mode.

You said v1.08.04, is that right ? 1.08.07 is the latest.

Also are you running 32 or 64 bit Windows 7 ?

_____________________________

Regards
David

(in reply to jbdenney)
Post #: 5
RE: more data RE: Memory issue after new update installed - 2/11/2012 3:34:51 PM   
pzgndr

 

Posts: 1188
Joined: 3/18/2004
Status: offline 		Marshall should update the WhatsNew document to reflect the latest standalone comprehensive patch installation and compatibility issues with Windows 7. I am not seeing any complaints about the patch so that's good.

David, you're saying compatibility mode is not necessary for Windows 7, or is that with 64 bit? I did run a test install on a 32 bit Windows 7 laptop and had to use the Win XP compatibility mode to get it work right; I didn't try a reboot/restart to see if there were memory issues. Marshall may need some more feedback from different users to provide appropriate guidance for Windows 7.

(in reply to DCWhitworth)
Post #: 6
RE: more data RE: Memory issue after new update installed - 2/11/2012 6:18:54 PM   
DCWhitworth


Posts: 657
Joined: 12/15/2007
From: Norwich, England
Status: offline 		The patch might not have caused problems but there's certainly some issues it hasn't fixed.

As for compatibility I've run the game on Vista, Windows 7 Professional and Windows 7 Enterprise and never needed to use compatibility mode. This is on three very different hardware platforms and even in VMWare Workstation. All were however 32 bit OSes.

_____________________________

Regards
David

(in reply to pzgndr)
Post #: 7
RE: more data RE: Memory issue after new update installed - 2/12/2012 5:44:48 PM   
jbdenney

 

Posts: 33
Joined: 3/13/2008
Status: offline 		My mistake - I am running 1.0807.
I am running 64bit Windows 7.

I find it real odd, and part of the reason I did not think of "compatibility" was that it would run hte FIRST time on an install on a new directory but woudl not run a second time - even after reboot.

(in reply to DCWhitworth)
Post #: 8
RE: more data RE: Memory issue after new update installed - 2/14/2012 6:09:47 PM   
DCWhitworth


Posts: 657
Joined: 12/15/2007
From: Norwich, England
Status: offline
quote:

ORIGINAL: jbdenney

My mistake - I am running 1.0807.
I am running 64bit Windows 7.

I find it real odd, and part of the reason I did not think of "compatibility" was that it would run hte FIRST time on an install on a new directory but woudl not run a second time - even after reboot.



I'd be interested to know if anyone else is running it under 64 bit Windows.

_____________________________

Regards
David

(in reply to jbdenney)
Post #: 9
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