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I buy game--it don't work--please help

 
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All Forums >> [New Releases from Matrix Games] >> Close Combat Series >> Close Combat - Cross of Iron >> Cross of Iron Support >> I buy game--it don't work--please help Page: [1]
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I buy game--it don't work--please help - 12/17/2011 6:10:28 AM   
Javolenus

 

Posts: 157
Joined: 8/13/2010
Status: offline 		Hi There,

I just bought CoI. The game installed OK but it won't launch. When I click 'play' on the game's launcher, my screen turns black--and that's it, no game, no nothing. I have to ctrl+alt+del to get out.

Last week I bought 'Korsun Pocket' and that game won't launch either (I'm still awaiting a fix from Matrix). And so, I've bought two games from Matrix that won't actually play. I am disappointed. Please can someone help?

Also, I bought this game because I thought it was single-player, but having read the forums it seems it's multi-player, is that right? Please advise!

Many thanks in advance for help.

My specs are:

OS: MS Windows XP Home 32-bit SP3

CPU: AMD Athlon 64 X2 6000+

RAM: 3.0GB Single-Channel DDR2 @ 333MHz

MOTHERBOARD: ASUSTeK Computer INC. M4N72-E (AM2)

GRAPHICS: 512MB GeForce 9600 GT (XFX Pine Group)

HARD DRIVE: 156GB SAMSUNG SAMSUNG HD161GJ (IDE)

OPTICAL DRIVE: Optiarc DVD RW AD-5200A

SOUND CARD: UA-25EX

DIRECT X: DX Version 10.0

Post #: 1
RE: I buy game--it don't work--please help - 12/17/2011 6:46:25 AM   
Andrew Williams


Posts: 6112
Joined: 1/8/2001
From: Australia
Status: offline 		 try holding down ctrl when you launch.

then turn off videos

alternatively

download the intel codec from http://closecombat.matrixgames.com/CoI/coimods.html

then run that before launching. (only needs to be run once)

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Post #: 2
RE: I buy game--it don't work--please help - 12/17/2011 6:48:05 AM   
Andrew Williams


Posts: 6112
Joined: 1/8/2001
From: Australia
Status: offline 		You can play against the AI... most people do.

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Post #: 3
RE: I buy game--it don't work--please help - 12/17/2011 8:20:23 AM   
Javolenus

 

Posts: 157
Joined: 8/13/2010
Status: offline 		Hi Andrew and many thanks for the quick response.

I tried holding down CTRL when launching but that didn't work. I then followed your link to download the Intel Codec but when I click to download, nothing happens--in other words, it doesn't actually download. Sorry to be a pain, but is there an alternative way to download the Codec? Many thanks!

(in reply to Andrew Williams)
Post #: 4
RE: I buy game--it don't work--please help - 12/17/2011 8:45:26 AM   
Andrew Williams


Posts: 6112
Joined: 1/8/2001
From: Australia
Status: offline 		hmmm.. just downloaded the codec fine...


ftp://ftp.matrixgames.com/pub/closecombatcrossofiron/utilities/intelv5setup.exe

What happened when you ctrl launched ... you should get a pop up options box.

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Post #: 5
RE: I buy game--it don't work--please help - 12/17/2011 8:47:07 AM   
Andrew Williams


Posts: 6112
Joined: 1/8/2001
From: Australia
Status: offline
or try downloading from here

ftp://ftp.matrixgames.com/pub/closecombatcrossofiron/utilities/

< Message edited by Andrew Williams -- 12/17/2011 8:56:50 AM >

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Post #: 6
RE: I buy game--it don't work--please help - 12/17/2011 9:48:37 AM   
Javolenus

 

Posts: 157
Joined: 8/13/2010
Status: offline 		Hi Andrew,

Many thanks for this. OK, problem solved: basically, I didn't press down CTRL first--and keep it pressed down--but now I have it sussed and the game started up fine.

As for the Codec--I still can't download it, even from your new link. I click on the file to download but nothing happens--except that the DL waiting time keeps clocking up (e.g. 5 mins, 15 mins, 30 mins etc., etc.).

Nevertheless, the game is now startable, so maybe I don't need the Codec anyway?

Once again, many thanks for the prompt reply!

(in reply to Andrew Williams)
Post #: 7
RE: I buy game--it don't work--please help - 12/17/2011 10:03:27 AM   
Andrew Williams


Posts: 6112
Joined: 1/8/2001
From: Australia
Status: offline 		You will only miss a couple of intro videos

If you navigate to your C:\Program Files\Close Combat\Close Combat III\VIDEOS\  folder you can watch the videos anyway.


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Post #: 8
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