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Cant join Members Club - 11/23/2011 4:19:36 AM   
sweeteye


Posts: 437
Joined: 8/8/2011
From: Ohio USA
Status: offline
I have tried several times to register in the Members Club in the past and tonight but am unable to. Tells me my email address is invalid!!!! WTF........ Any Ideas on who to contact? Really would be nice to be able to get the patch..... I cannot even contact support!!!


< Message edited by sweeteye -- 11/23/2011 4:26:19 AM >


_____________________________

Headquarters Company
422nd Regiment 106th Division
Sons of World War II Veterans

Post #: 1
RE: Cant join Members Club - 11/23/2011 5:14:12 AM   
sweeteye


Posts: 437
Joined: 8/8/2011
From: Ohio USA
Status: offline
I did manage to get a message through to corporate.... at least I think so.....Sorry if I posted prematurely....Hopefully will get this straightened out.....

_____________________________

Headquarters Company
422nd Regiment 106th Division
Sons of World War II Veterans


(in reply to sweeteye)
Post #: 2
RE: Cant join Members Club - 11/24/2011 2:02:28 AM   
sweeteye


Posts: 437
Joined: 8/8/2011
From: Ohio USA
Status: offline
No response from corporate today....Looks Like I am in for a wait...

_____________________________

Headquarters Company
422nd Regiment 106th Division
Sons of World War II Veterans


(in reply to sweeteye)
Post #: 3
RE: Cant join Members Club - 11/24/2011 2:26:12 AM   
JiminyJickers


Posts: 169
Joined: 10/4/2011
From: New Zealand
Status: offline
The Member section is completely different from the forums. You have to register to get a new account, you cant login with the same details.

Did it last night and took a couple of minutes.

(in reply to sweeteye)
Post #: 4
RE: Cant join Members Club - 11/24/2011 2:27:21 AM   
simovitch


Posts: 4177
Joined: 2/14/2006
Status: offline
Hmmm. remember the username is the same as the forums but the password is likely different. Otherwise I have no idea why it's not letting you in.

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simovitch


(in reply to sweeteye)
Post #: 5
RE: Cant join Members Club - 11/24/2011 2:35:44 AM   
sweeteye


Posts: 437
Joined: 8/8/2011
From: Ohio USA
Status: offline
I do not Know whats up.....Tried to register several times....Some kind of error I guess....I have done the registration correctly I am sure.....I will try entering a different password.....Looks like a password is sent to you.....Tried again but still get an invalid email address.....

< Message edited by sweeteye -- 11/24/2011 2:45:33 AM >


_____________________________

Headquarters Company
422nd Regiment 106th Division
Sons of World War II Veterans


(in reply to simovitch)
Post #: 6
RE: Cant join Members Club - 11/24/2011 3:25:59 AM   
sweeteye


Posts: 437
Joined: 8/8/2011
From: Ohio USA
Status: offline
I have sent two messages to corporate for help....Not sure if they are getting the messages or not...Being it is a holiday weekend I doubt I hear anything from them....I will give it some time and see what happens....Too bad cause I really would like to play some this weekend...Had a great MP game with Buzznaut just recently and would like to re release all my maps and scenarios.Also have the new Wingen-sur-Moder scenario ready to go...

_____________________________

Headquarters Company
422nd Regiment 106th Division
Sons of World War II Veterans


(in reply to sweeteye)
Post #: 7
RE: Cant join Members Club - 11/24/2011 10:37:39 AM   
JiminyJickers


Posts: 169
Joined: 10/4/2011
From: New Zealand
Status: offline
Okay that is a bit different. Stupid question have you checked your spam folder in your email? Forgive me, I do IT support as part of my work and most times their problems are very simple.

You do not get to choose your password to start off with, the email from Matrix contains it. Once you have logged into your separate Matrix Games account, you can change it. I live on the other side of the world to Matrix Games and received the email within about 2 minutes of signing up.

Good luck.

< Message edited by JiminyJickers -- 11/24/2011 10:38:01 AM >

(in reply to sweeteye)
Post #: 8
RE: Cant join Members Club - 11/24/2011 12:39:48 PM   
sweeteye


Posts: 437
Joined: 8/8/2011
From: Ohio USA
Status: offline
Hello Jiminy....I always check my spam folder....Just to look at and delete the loads of junk mail I get....Nothing there....Guess I will just have to wait until corporate gets to my problem...For some reason my email address is not liked by the Matrix system.....As you have stated it is probably some simple error that can be fixed....

_____________________________

Headquarters Company
422nd Regiment 106th Division
Sons of World War II Veterans


(in reply to JiminyJickers)
Post #: 9
RE: Cant join Members Club - 11/28/2011 9:58:55 PM   
sweeteye


Posts: 437
Joined: 8/8/2011
From: Ohio USA
Status: offline
Does anyone know of another way to contact matrix support for the members area. I have sent several messages to corporate and am not getting a response of any kind.I have to wonder if my messages are getting through because I get no confirmation of them being sent.


< Message edited by sweeteye -- 11/28/2011 9:59:43 PM >


_____________________________

Headquarters Company
422nd Regiment 106th Division
Sons of World War II Veterans


(in reply to sweeteye)
Post #: 10
RE: Cant join Members Club - 11/28/2011 10:07:28 PM   
Lieste

 

Posts: 1815
Joined: 11/1/2008
Status: offline
Last time I had problems with logging in I made a helpdesk ticket:

http://www.matrixgames.com/support/ lower right hand corner.

Took a few goes and several days to sort it out but we got there in the end.

(in reply to sweeteye)
Post #: 11
RE: Cant join Members Club - 11/28/2011 10:17:29 PM   
sweeteye


Posts: 437
Joined: 8/8/2011
From: Ohio USA
Status: offline
The only message I can seem to send is to corporate...Everything else gives me an invalid email error.

_____________________________

Headquarters Company
422nd Regiment 106th Division
Sons of World War II Veterans


(in reply to Lieste)
Post #: 12
RE: Cant join Members Club - 11/28/2011 10:29:59 PM   
Arjuna


Posts: 17772
Joined: 3/31/2003
From: Canberra, Australia
Status: offline
I emailed Erik Rutins at Matrix to check this out.

_____________________________

Dave "Arjuna" O'Connor
www.panthergames.com

(in reply to sweeteye)
Post #: 13
RE: Cant join Members Club - 11/28/2011 10:33:29 PM   
sweeteye


Posts: 437
Joined: 8/8/2011
From: Ohio USA
Status: offline
Thanks Arjuna.........

_____________________________

Headquarters Company
422nd Regiment 106th Division
Sons of World War II Veterans


(in reply to Arjuna)
Post #: 14
RE: Cant join Members Club - 12/1/2011 7:33:00 AM   
sweeteye


Posts: 437
Joined: 8/8/2011
From: Ohio USA
Status: offline
Still no word from Matrix.....I understand they are probably very busy but figured I would at least get some response....Would only take a few seconds to send an email to me ....Starting to think this is the end of the road for me........

_____________________________

Headquarters Company
422nd Regiment 106th Division
Sons of World War II Veterans


(in reply to sweeteye)
Post #: 15
RE: Cant join Members Club - 12/1/2011 11:53:38 AM   
Arjuna


Posts: 17772
Joined: 3/31/2003
From: Canberra, Australia
Status: offline
I've sent another reminder to Erik Rutins. Hang in there.

_____________________________

Dave "Arjuna" O'Connor
www.panthergames.com

(in reply to sweeteye)
Post #: 16
RE: Cant join Members Club - 12/1/2011 12:21:44 PM   
sweeteye


Posts: 437
Joined: 8/8/2011
From: Ohio USA
Status: offline
Thanks again Arjuna...Guess I just have to be patient....I do have something to do to keep my appetite for war games satisfied.I have been greatly inspired by your BFTB game to try my hand at coding my own game...Have a long ways to go but I am making progress and learning a lot about programming. I have the units firing now and have figured out how to make them accumulate hits. Also have the sprites moving around although not very intelligently. Have to work on making an actual map....Still just a backdrop..I would like to develop this into a game on the regimental or divisional level and perhaps include naval units...I am not trying to promote this in any way just want to show you what I am working on...



_____________________________

Headquarters Company
422nd Regiment 106th Division
Sons of World War II Veterans


(in reply to Arjuna)
Post #: 17
RE: Cant join Members Club - 12/1/2011 10:29:03 PM   
Arjuna


Posts: 17772
Joined: 3/31/2003
From: Canberra, Australia
Status: offline
What are you programming in?

_____________________________

Dave "Arjuna" O'Connor
www.panthergames.com

(in reply to sweeteye)
Post #: 18
RE: Cant join Members Club - 12/2/2011 12:08:10 AM   
sweeteye


Posts: 437
Joined: 8/8/2011
From: Ohio USA
Status: offline
I am programming in C++ and using Microsoft Visual Studio 2008 to compile. I found an add on for the visual studio that is a helper for novice game programmers called Dark GDK. It does a lot of the preliminary work for you and lets you concentrate on the game itself. I hope to graduate from using this helper as soon as possible and use just the visual studio.I hope it is not inappropriate to mention these programs.I tried to program a chess game at first just a while back just using the visual studio but basically got in over my head too quickly.I am learning gradually though....

_____________________________

Headquarters Company
422nd Regiment 106th Division
Sons of World War II Veterans


(in reply to Arjuna)
Post #: 19
RE: Cant join Members Club - 12/4/2011 1:45:02 PM   
sweeteye


Posts: 437
Joined: 8/8/2011
From: Ohio USA
Status: offline
Still no word from anyone at Matrix.....I really feel that I have waited long enough to hear from someone regarding this issue....Just a simple email stating that the problem will be worked on....Unbelievable..


_____________________________

Headquarters Company
422nd Regiment 106th Division
Sons of World War II Veterans


(in reply to sweeteye)
Post #: 20
RE: Cant join Members Club - 12/4/2011 11:40:05 PM   
Arjuna


Posts: 17772
Joined: 3/31/2003
From: Canberra, Australia
Status: offline
sweeteye,

Please email me direct ( dave[at]panthergames[dot]com ).

_____________________________

Dave "Arjuna" O'Connor
www.panthergames.com

(in reply to sweeteye)
Post #: 21
RE: Cant join Members Club - 12/7/2011 7:03:41 AM   
sweeteye


Posts: 437
Joined: 8/8/2011
From: Ohio USA
Status: offline
Wondering if you received my email Arjuna.Thought I should check just in case.I do not send out too many but the ones I do send are getting through I believe. I have noticed some occasional problems when I register at other forums.Sometimes I do not get an activation email...This just happened a couple of days ago to when I tried to register at a forum for programming help....Never have heard back from them...I do not know if that is unusual or not. I just registered yesterday at a radio controlled aircraft forum and all went smoothly...Just thought maybe the problem could be on my end...Thought maybe I should reformat my PC...I usually do it fairly frequently just to clear out my PC of any unwanted guests that might have located themselves on my machine..at least I hope to get rid of them..I do not have much faith in anti virus software.....or perhaps contact my service provider about my email account. Just wondering....

< Message edited by sweeteye -- 12/7/2011 7:12:56 AM >


_____________________________

Headquarters Company
422nd Regiment 106th Division
Sons of World War II Veterans


(in reply to Arjuna)
Post #: 22
RE: Cant join Members Club - 12/7/2011 12:36:00 PM   
wodin


Posts: 7867
Joined: 4/20/2003
From: England
Status: online

quote:

ORIGINAL: sweeteye

Thanks again Arjuna...Guess I just have to be patient....I do have something to do to keep my appetite for war games satisfied.I have been greatly inspired by your BFTB game to try my hand at coding my own game...Have a long ways to go but I am making progress and learning a lot about programming. I have the units firing now and have figured out how to make them accumulate hits. Also have the sprites moving around although not very intelligently. Have to work on making an actual map....Still just a backdrop..I would like to develop this into a game on the regimental or divisional level and perhaps include naval units...I am not trying to promote this in any way just want to show you what I am working on...





I'd be very happy if you decided to go for squad level instead. Now a game along the lines of Panthers games but at Sqaud level would be a dream of mine.

(in reply to sweeteye)
Post #: 23
RE: Cant join Members Club - 12/7/2011 1:40:55 PM   
sweeteye


Posts: 437
Joined: 8/8/2011
From: Ohio USA
Status: offline
Interesting thought Wodin.....That is a possibility... I will be 49 years old in June of next year and at the rate I am going with learning programming I will be 79 years old by the time I get around to thinking about actually releasing it!!! Sure wish I could re release all my BftB scenarios..........................

< Message edited by sweeteye -- 12/8/2011 8:00:54 AM >


_____________________________

Headquarters Company
422nd Regiment 106th Division
Sons of World War II Veterans


(in reply to wodin)
Post #: 24
RE: Cant join Members Club - 12/8/2011 6:25:37 AM   
Arjuna


Posts: 17772
Joined: 3/31/2003
From: Canberra, Australia
Status: offline

quote:

ORIGINAL: sweeteye

Wondering if you received my email Arjuna.

Not that I am aware of. What is you email address? My spam filter is on "ferocious" setting so it may have been culled.

_____________________________

Dave "Arjuna" O'Connor
www.panthergames.com

(in reply to sweeteye)
Post #: 25
RE: Cant join Members Club - 12/8/2011 8:04:44 AM   
sweeteye


Posts: 437
Joined: 8/8/2011
From: Ohio USA
Status: offline
My email address is ( 22kswetye[at]att[dot]net ) I will send another one just for the sake of it....

_____________________________

Headquarters Company
422nd Regiment 106th Division
Sons of World War II Veterans


(in reply to Arjuna)
Post #: 26
RE: Cant join Members Club - 12/10/2011 10:43:28 PM   
sweeteye


Posts: 437
Joined: 8/8/2011
From: Ohio USA
Status: offline
Still no word from anyone that this is being worked on! Guess I will just uninstall the game and take it as a loss.

_____________________________

Headquarters Company
422nd Regiment 106th Division
Sons of World War II Veterans


(in reply to sweeteye)
Post #: 27
RE: Cant join Members Club - 12/11/2011 4:06:43 AM   
sweeteye


Posts: 437
Joined: 8/8/2011
From: Ohio USA
Status: offline
LAST POST:Game is now uninstalled.Could go on a lengthy rant but I will restrain myself.

_____________________________

Headquarters Company
422nd Regiment 106th Division
Sons of World War II Veterans


(in reply to sweeteye)
Post #: 28
RE: Cant join Members Club - 12/11/2011 10:24:27 AM   
pcelt

 

Posts: 121
Joined: 2/6/2004
Status: offline
I am really apalled by this thread . Sweeteye was one of the most prolific modmakers and helpful forum members.
And it would appear that over a very protracted period of attempts to get his identification confusion sorted out , he received no response or assistance at all from Matrix Admin and could not d/l patches or update his scenarios.
I am appealing at this very late stage (and invite others as insensed as me to do the same)-- to please request Matrix Admin to examine this issue and at least engage in some dialogue with Sweeteye to try and resolve the problem.
Thanks

(in reply to sweeteye)
Post #: 29
RE: Cant join Members Club - 12/11/2011 11:15:29 AM   
Arjuna


Posts: 17772
Joined: 3/31/2003
From: Canberra, Australia
Status: offline
This is getting rediculous. I have just sent another email to Matrix. If they don't respond in the next 24 hours I'll ring David Heath myself and get this sorted.

_____________________________

Dave "Arjuna" O'Connor
www.panthergames.com

(in reply to pcelt)
Post #: 30
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