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Lost my saved games - 11/20/2011 7:44:48 PM   
simon1468

 

Posts: 2
Joined: 11/20/2011
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Hi There,

I have the latest versions of CCLD and CCWOR. I have a problem where the games freeze while loading usually just as a battle is finishing, I have to go into the task manager and end the program. Once I go back into the game my saved campaign is gone. This is very frustrating as I have now lost three very long games. I'm running Windows Vista. This did not happen with Arnhem Brigge I was able to finish that one.

Any help would be appreciated.

Cheers,

Simon.
Post #: 1
RE: Lost my saved games - 11/20/2011 8:05:39 PM   
Tejszd

 

Posts: 3136
Joined: 11/17/2007
Status: offline
I have had/seen this problem too.

It seems to have been introduced with the last patch as others have posted about the same issue only after it was released.... Hopefully a fix will be coming soon, Matrix???

< Message edited by Tejszd -- 11/22/2011 4:56:27 AM >

(in reply to simon1468)
Post #: 2
RE: Lost my saved games - 11/21/2011 9:56:43 AM   
Andrew Williams


Posts: 6116
Joined: 1/8/2001
From: Australia
Status: offline
There is currently no announced schedule for providing a fix... shame this used to be a good game.

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Post #: 3
RE: Lost my saved games - 11/21/2011 6:00:57 PM   
simon1468

 

Posts: 2
Joined: 11/20/2011
Status: offline
Thanks Guys,

I hope they get around to it soon, I was really enjoying the games before they were erased. At least I can still play Arnhem Bridge. I bought the cross of iron upgrade as well, but I didn't notice that much of an upgrade.

Cheers,

Simon.

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Post #: 4
RE: Lost my saved games - 11/21/2011 10:18:50 PM   
Steve McClaire

 

Posts: 3413
Joined: 11/19/2007
Status: offline
This issue is being investigated and will be addressed in a future update.  An estimated date for this will be posted as soon as one is available.


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Post #: 5
RE: Lost my saved games - 1/6/2012 3:49:42 PM   
Nickfury

 

Posts: 10
Joined: 12/31/2011
Status: offline
Damn, I just had this happen to me too. Lost several days of playing, had completed 2 days of the campaign. It froze up as the game was finishing and I lost my last save. I guess I have to try to save after every battle?

I hope you guys fix this.

Nick

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Post #: 6
RE: Lost my saved games - 1/7/2012 7:35:49 AM   
Andrew Williams


Posts: 6116
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From: Australia
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I expect a to see a SUPER-MEGA-UPDATE (Public BETA test)maybe around July 2012.

Hopefully this will make the game stable and then in 2013 expect to see playability issues addressed.... fingers crossed.

:)


< Message edited by Andrew Williams -- 1/7/2012 7:44:26 AM >


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RE: Lost my saved games - 1/14/2012 7:20:58 PM   
Tejszd

 

Posts: 3136
Joined: 11/17/2007
Status: offline
Any update on a fix Matrix???

This should be considered a show stopper as people can not play Campaigns or Operations without at some point losing their saved games....

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Post #: 8
RE: Lost my saved games - 1/15/2012 8:26:18 PM   
Steve McClaire

 

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Not at this time. As soon as there is new information on the update I will post it here.

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Post #: 9
RE: Lost my saved games - 2/11/2012 1:45:06 PM   
Bordic

 

Posts: 16
Joined: 11/14/2009
Status: offline
Well, I have bought COI, LSA and TLD in succession...

So, what should I play with without having any surprise? Still with COI?

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Post #: 10
RE: Lost my saved games - 2/12/2012 8:56:33 PM   
Platoon_Michael


Posts: 1132
Joined: 3/9/2003
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I hope they know that WAR does this too?

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Post #: 11
RE: Lost my saved games - 2/12/2012 9:23:04 PM   
Andrew Williams


Posts: 6116
Joined: 1/8/2001
From: Australia
Status: offline
It hasn't been tested with the new mega-patch exe.

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Post #: 12
RE: Lost my saved games - 2/12/2012 11:51:15 PM   
Platoon_Michael


Posts: 1132
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Are they working on a Mega Patch?

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Post #: 13
RE: Lost my saved games - 5/11/2012 5:11:39 AM   
RichM

 

Posts: 22
Joined: 10/18/2003
Status: offline
Ugh! I just lost two weeks of my free time to this bug. This needs to be fixed. If it happened in the latest patch it should be reverted. I just bought this game when I started playing two weeks ago, and now I find that it can't be finished. If you aren't going to fix it then stop selling it!

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Post #: 14
RE: Lost my saved games - 5/11/2012 5:27:06 AM   
Tejszd

 

Posts: 3136
Joined: 11/17/2007
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The March 14 beta patch fixes the problem; http://www.matrixgames.com/forums/tm.asp?m=3060832

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Post #: 15
RE: Lost my saved games - 1/28/2013 7:03:11 PM   
RichM

 

Posts: 22
Joined: 10/18/2003
Status: offline

quote:

ORIGINAL: Tejszd

The March 14 beta patch fixes the problem; http://www.matrixgames.com/forums/tm.asp?m=3060832


Here I am nearly a year later using the above mentioned patch, and no, it does NOT fix the problem. Two weeks of my free time playing, and I can't finish the game so the experience is utterly ruined. Saved game is gone. I want my two weeks back.

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Post #: 16
RE: Lost my saved games - 1/5/2017 3:36:41 PM   
RichM

 

Posts: 22
Joined: 10/18/2003
Status: offline
Any news on this? I really liked the game, but I want to be able to finish without crashing.

(in reply to RichM)
Post #: 17
RE: Lost my saved games - 1/6/2017 6:51:22 PM   
mooxe


Posts: 288
Joined: 10/25/2003
Status: offline
This also happens in CC4 and CC5.

During a Stalingrad GC the game would crash at the end of the last battle of the turn in single player, every time. Upon going back to reload it, the save file was gone.

I was able to hex edit the save file. I removed both BGs out of the save file in order to advance to next round. This was a short term fix and I was hex editing blindy. Only by trial and error I found the BGs. Having to remove the BGs was worst case scenario, it was just a back up plan. Long term effects are unknown.

When my opponent and I played that battle, it went fine, no crash and the file saved on both computers. I don't know why it worked here. I did not have to resort to hex editing the save file.

I saved the file when it was giving me crashes, and two weeks later when I play it, no crashes. So its got me stumped as why this happens.

Theres a few things you can do on your own to "fix" this to continue the GC. You need to have back up save files to do these.

1. In the forcepool selection screen, replace all your troops, do this for opponent as well.
2. Upload the file to someone else and see if they can truce through the battle.
3. Switch sides by hex editing save file and attempt to truce through battle. http://www.closecombatseries.net/CCS/modules.php?name=Content&pa=showpage&pid=119
4. Play that battle online.
5. Reinstall the game in a different folder.

Basically with these options your trying to change any variables within the game that may be causing the crash.

Nothing I have found can bring these saved games back. They are in memory though and no data is truly deleted off the HD until its written over. What you can do is find an undelete program and it may be able to restore the save file. Good freebie versions of this kind of software is hard to find, good luck!




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Play all versions of Close Combat at www.gameranger.com.

(in reply to RichM)
Post #: 18
RE: Lost my saved games - 1/9/2017 7:15:35 PM   
Steve McClaire

 

Posts: 3413
Joined: 11/19/2007
Status: offline

quote:

ORIGINAL: RichM
Any news on this? I really liked the game, but I want to be able to finish without crashing.


As stated above, the fix for the original issue reported in this thread was made some years ago.

If you are using the latest update to The Longest Day and still encountering an issue with a crash and loss of saved game file, it's being caused by something different than the original bug. Here are some steps I'd recommend to try and narrow down the problem:

1) Re-install the game from scratch and verify / install the latest update.

2) Do not install any mods for the game.

3) Start a brand new campaign / operation using the re-installed game. Trying to continue play on a saved game from an earlier version may still crash if the file itself was corrupted.


If it's still occurring please report as much information as you can about what campaign/operation you were playing and anything noteworthy about the battle you were playing. I will make a note to re-investigate this issue next time work on The Longest Day is on the table.

Thanks,

Steve

(in reply to RichM)
Post #: 19
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