Sorry for breaking in like this, but I wanted to add that I'm one of the fools who paid for HUE (I was already an owner of H3 3.6.3 and ANW) thinking that things were going to be different than they were during the ANW "era" of the game.
Being mostly an H3 player myself and being already an owner of 3.6.3 & ANW, there was little value for me (and time has confirmed it) in buying HUE, so I ended up doing it for the sole reason of supporting the future of the franchise.
In my opinion, one of the most irritating and disappointing events yet, is the fact that even to this day, more than a year after releasing HUE and promising the free (and last) 3.10 update for ANW owners, it-still-has-not-happened!. Frankly I don't care if it's Don's or Matrix responsibility at this stage, honestly. I just find it of poor taste and also a terrible business practice the way it has been handled (lying to your customers, failing to deliver, etc.). This behavior just demonstrates a lack of seriousness and consideration and is a direct hit to our confidence, as customers. I'd even dare to say that 90% percent of your customers know that eventually the same will happen to HUE. What's worse... maybe most just won't care! which would mean that the systematic failure to deliver has, at last, done enough harm to kill an otherwise "traditional" game franchise. Mission accomplished. Congrats. Makes me long for the Jesse Spears days of Harpoon! And the fact that none of the parties involved (AGSI as developer & Matrix as publisher) is becoming rich out of the Harpoon effort is no valid justification whatsoever.
No need to further elaborate on the actual situation of the HUE:ANW; just looking at the forum and the lack of product updates is enough for situation awareness purposes. The communication between users and developers (via IRC chats, access to Mantis bug tracking system, etc.) has, to my knowledge, become a thing of the past, and I honestly don't know of a single person around that is able to tell where the direction of the ANW effort is headed. There are pending issues for sure... just play a multiplayer session!
So in the end, the only guys living up to great standards are the crew in charge of HUE:HCE (which I seldom play, sadly). So thank you HCE guys for your continuous efforts in improving and caring for your "baby".
You also prove my point: it's not about the sales... it's about commitment.
Sorry for hijacking the thread to place my rant...
Don: Sorry if I sound too harsh, it isn't personal. I know you have no ill intentions and I understand it isn't an easy business... I also know you understand the importance/meaning of Harpoon to many of us, but the way I feel is that the state of things at the moment just suck...
< Message edited by evaamo2 -- 11/19/2011 8:15:52 AM >