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Panzer Corps Grand Campaign Boxed Copies Issue

 
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Panzer Corps Grand Campaign Boxed Copies Issue - 11/11/2011 5:56:40 PM   
Iain McNeil


Posts: 1878
Joined: 10/26/2004
From: London
Status: offline
Dear All,

it has just come to our attention that an error during the manufacturing process that all of the boxed copies of Panzer Corps Grand Campaign '39 and Grand Campaign '40 purchased via the Slitherine or Matrix store had been put on hold. This means that no boxed copies for either of these games have been manufactured or shipped. The process was mistakenly put on hold because of a defect which was resolved, but the process was not restarted. Due to this error it will take until Tuesday 15th November for the factory to catch up with the orders. We are already reviewing our processes to ensure this cannot happen again. This does not affect the main Panzer Corps boxed copies.

We are extremely sorry for the mistake and would like to take this opportunity to apologise for the delay in dispatch of your orders.

We greatly value your support and as a gesture of goodwill we will be contacting everyone who ordered a boxed copy over the next few days with a discount voucher.

Once again we would like to take this opportunity to apologise for the problem.

The Slitherine Team & Matrix Teams

_____________________________

Iain McNeil
Director
Slitherine Software
Website http://www.slitherine.com
Post #: 1
RE: Panzer Corps Grand Campaign Boxed Copies Issue - 11/11/2011 11:38:00 PM   
Gary Childress


Posts: 5437
Joined: 7/17/2005
Status: offline
No worries here, Ian. I purchased the DL/physical copy combination a couple days ago. I'm playing the 1939 DLC as I type this. The boxed copy can take a month to arrive for all I care, so long as it does arrive.

_____________________________

My WitP webpage: https://sites.google.com/site/garyswitpsite/


(in reply to Iain McNeil)
Post #: 2
RE: Panzer Corps Grand Campaign Boxed Copies Issue - 11/12/2011 6:26:58 AM   
HansHafen

 

Posts: 250
Joined: 2/3/2008
Status: offline
No problem at all. Thanks for the update.

(in reply to Gary Childress)
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RE: Panzer Corps Grand Campaign Boxed Copies Issue - 12/11/2011 9:17:49 PM   
dsawan

 

Posts: 168
Joined: 3/31/2007
Status: offline
Any update on this. I havent received my copies of the 39 and 40 campaigns yet. Its dec 11th. is there a way to track the orders?

(in reply to HansHafen)
Post #: 4
RE: Panzer Corps Grand Campaign Boxed Copies Issue - 12/12/2011 1:10:09 AM   
VPaulus

 

Posts: 1141
Joined: 6/23/2011
From: Portugal
Status: offline

quote:

ORIGINAL: dsawan

Any update on this. I havent received my copies of the 39 and 40 campaigns yet. Its dec 11th. is there a way to track the orders?

I would write an email to Matrix or Slitherine (depending where you bought).
They will sort it out.

(in reply to dsawan)
Post #: 5
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