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How long does it normally take?

 
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How long does it normally take? - 11/9/2011 10:10:52 PM   
Gelatinous Cube


Posts: 683
Joined: 10/26/2011
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How long does it normally take Matrix to respond to a request for re-activation of a download link? I got a new rig I'm just dying to try DW out on, but I am at the mercy of their attentiveness...
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RE: How long does it normally take? - 11/9/2011 10:48:11 PM   
Scott_WAR

 

Posts: 1018
Joined: 2/24/2005
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It took about 4 hours last time I had one reactivated,....about a week ago.

Of course I am sure it depends on what day you requested it and what time. If it was close to time for them to go home it might be the following day until it gets taken care of.

(in reply to Gelatinous Cube)
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RE: How long does it normally take? - 11/10/2011 1:22:28 AM   
Gelatinous Cube


Posts: 683
Joined: 10/26/2011
Status: offline
So I can probably assume that if they haven't gotten to it by now, then I'm out of luck for tonight?
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