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Customer Support Response Time?

 
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Customer Support Response Time? - 9/13/2011 4:49:50 PM   
mandraker

 

Posts: 27
Joined: 1/4/2009
Status: offline
Can any one tell me how long I should expect to wait for a response from the helpdesk? I submitted an issue 4 days ago and have not had a response as of this morning.

thank you
mandraker
Post #: 1
RE: Customer Support Response Time? - 9/13/2011 8:23:52 PM   
Terminus


Posts: 41377
Joined: 4/23/2005
From: Denmark
Status: offline
Send an email to

erikr@matrixgames.com

and restate your issue. It's usually a LOT faster.

_____________________________

We are all dreams of the Giant Space Butterfly.

(in reply to mandraker)
Post #: 2
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