Matrix Games Forums

Command Rommels Panzers in Battle Academy!Servers UpdateThe Deal goes Fourth!Command Ops gets a Massive Update!Lost Battles AAR: Smolensk 41War in the East: Lost Battles is here!Conflict of Heroes: Awakening the Bear! Let's Play videoLost Battles Scenario Manual excerpts available!A sneak peek from Allied Corps!Harpoon 3 ANWs Free Ultimate Update!		 Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

Customer Support Response Time?

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [General] >> Unofficial Tech Support By Gamers for Gamers >> Customer Support Response Time? Page: [1]
Login
Message << Older Topic   Newer Topic >>
Customer Support Response Time? - 9/13/2011 4:49:50 PM   
mandraker

 

Posts: 24
Joined: 1/4/2009
Status: offline 		Can any one tell me how long I should expect to wait for a response from the helpdesk? I submitted an issue 4 days ago and have not had a response as of this morning.

thank you
mandraker
Post #: 1
RE: Customer Support Response Time? - 9/13/2011 8:23:52 PM   
Terminus


Posts: 39893
Joined: 4/23/2005
From: Denmark
Status: online 		Send an email to

erikr@matrixgames.com

and restate your issue. It's usually a LOT faster.

_____________________________

There is no version of this where you come out on top - Tony Stark


(in reply to mandraker)
Post #: 2
Page:   [1]
All Forums >> [General] >> Unofficial Tech Support By Gamers for Gamers >> Customer Support Response Time? Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

0.195