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Log in Problems at Wargamer

 
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Log in Problems at Wargamer - 7/13/2011 4:01:35 PM   
Ronald Wendt


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Hi Folks,

I am not able to log in at the Wargamer with my account nor can i create a new one. I always seem to fail the verification.

Is that just me or did anyone else have trouble with that ?

I would ask them over there, but the contact field needs the validation, too.

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RE: Log in Problems at Wargamer - 7/13/2011 4:21:35 PM   
vonRocko

 

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I have the exact same problem. Now I can't register at all because my email is in the system and it won't let me try again.Verification notice never comes through, even with spam filters off. Sorry I have no answers for you.

(in reply to Ronald Wendt)
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RE: Log in Problems at Wargamer - 7/13/2011 6:15:46 PM   
Perturabo


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I can't register on Wargamer too.

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RE: Log in Problems at Wargamer - 7/13/2011 7:20:21 PM   
Josh

 

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For what it's worth, I can't either. My old password does not work anymore (for whatever reason) and they never answered my mails...

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RE: Log in Problems at Wargamer - 7/14/2011 3:55:42 AM   
Ronald Wendt


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Interesting, so i am not that stupid at all 

Sad, i wanted to post some news about the Matrix game "Operation Barbarossa" for the wargamer community over there, but now it seems i get no chance for that.


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RE: Log in Problems at Wargamer - 7/14/2011 3:59:34 AM   
junk2drive


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As I understand it, wargamer is no longer affiliated with Matrix. I think they have partnered with Armchair General. They still have Matrix advertising and may use the servers but you need to find a way to communicate directly with wargamer staff.

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RE: Log in Problems at Wargamer - 7/14/2011 4:30:07 AM   
Ronald Wendt


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Anyways i found a e-mail adress that i chose to contact. Its not meant for that purpose, but i hope to receive positive feedback and get back to the wargamer.



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RE: Log in Problems at Wargamer - 7/14/2011 5:08:13 AM   
junk2drive


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I posted a note in the General game forum for you. An admin was in the thread last week to help with log in problems. Maybe he will see it.

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Conflict of Heroes "Most games are like checkers or chess and some have dice and cards involved too. This game plays like checkers but you think like chess and the dice and cards can change everything in real time."

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RE: Log in Problems at Wargamer - 7/14/2011 5:39:28 AM   
David Heath


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Hi Guys

I will look into this and see what I can do.

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RE: Log in Problems at Wargamer - 7/14/2011 6:01:20 AM   
Ronald Wendt


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Thanks for all the help, i am in contact with them now and hopefully we will solve the problem. I will let you know. 

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RE: Log in Problems at Wargamer - 7/14/2011 7:47:18 AM   
Alex Fiedler


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Hi guys, are you able to hit CTRL-F5 on the login page, and perhaps also clear your cache, and then try again and let me know if that helps?

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Post #: 11
RE: Log in Problems at Wargamer - 7/14/2011 9:31:43 AM   
Ronald Wendt


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Sorry, still got this message:

"Verification Failure. Please input the text shown on the graphic into the text box before submitting the form."
So i assume i use the right username and password but fail the test ?


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RE: Log in Problems at Wargamer - 7/14/2011 1:39:57 PM   
vonRocko

 

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Thanks for any help guys. My problem is I don't recieve the validation email and can't activate my account. Of course, maybe they don't want me?

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Post #: 13
RE: Log in Problems at Wargamer - 7/15/2011 8:17:57 AM   
Ronald Wendt


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quote:

ORIGINAL: vonRocko

Thanks for any help guys. My problem is I don't recieve the validation email and can't activate my account. Of course, maybe they don't want me?


If they did not officially ban you i wouldn't think so. They wouldn't lock out members silently without reason, would they ?

Anyway after a fast response yesterday there wasn't another reaction so far. Maybe it takes some time to solve/find whatever the problem is.

Sad because i know there are quite some OB owners there who would surely like to know about the new stuff that is out for it.


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RE: Log in Problems at Wargamer - 7/15/2011 8:36:41 AM   
caaraa

 

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they have partnered with Armchair General.


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RE: Log in Problems at Wargamer - 7/16/2011 4:38:39 AM   
Ronald Wendt


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They might have, still no reactions from them since.

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RE: Log in Problems at Wargamer - 7/18/2011 11:46:22 AM   
Alex Fiedler


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Hi Ronald, I am still looking at the problem but thus far have not been able to replicate the issue, which of course makes it very difficult to fix.

What web-browser (and version) are you using? Have you tried another browser or from another PC?

Is anyone else experiencing problems logging into Wargamer?

(in reply to Ronald Wendt)
Post #: 17
RE: Log in Problems at Wargamer - 7/18/2011 11:48:58 AM   
Alex Fiedler


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vonRocko, I couldn't find an account at Wargamer using the username "vonRocko". What was your account name and email address there and I'll see what I can do.

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RE: Log in Problems at Wargamer - 7/18/2011 1:06:15 PM   
vonRocko

 

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Alex, I pm'ed you. Thanks for your help!

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RE: Log in Problems at Wargamer - 7/18/2011 3:05:59 PM   
Josh

 

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PM send Alex. Thx, maybe I'm not dead at the Wargamer after all.

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Post #: 20
RE: Log in Problems at Wargamer - 7/18/2011 9:50:05 PM   
Ronald Wendt


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Hi Alex,

quote:

ORIGINAL: Alex Fiedler

Hi Ronald, I am still looking at the problem but thus far have not been able to replicate the issue, which of course makes it very difficult to fix.

What web-browser (and version) are you using? Have you tried another browser or from another PC?

Is anyone else experiencing problems logging into Wargamer?



I used Firefox 4.01, but after you asked which browser i use voila - it works all fine with Google Chrome. I have no idea what is wrong with my Firefox though!

Anyway thanks a lot for your concern & help. Its great to know you care.

Cheers from Germany.


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Post #: 21
RE: Log in Problems at Wargamer - 7/19/2011 4:34:25 AM   
Alex Fiedler


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Glad to hear Chrome works Ronald.  What if you try to update Firefox to the latest 5.0 version?
I am guessing it has something to do with Firefox blocking the cookie data or the javascript that is used in the login system.


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Post #: 22
RE: Log in Problems at Wargamer - 7/19/2011 9:23:00 AM   
Ronald Wendt


Posts: 1103
Joined: 6/8/2009
Status: offline
Hi Alex,

quote:

ORIGINAL: Alex Fiedler

Glad to hear Chrome works Ronald.  What if you try to update Firefox to the latest 5.0 version?
I am guessing it has something to do with Firefox blocking the cookie data or the javascript that is used in the login system.




I can assure you now it was Firefox & the cookies. Did not see a link between before you suspected it, but i changed my settings for wargamer and now all is fine.

So users need cookies being activated or your script fails/they cannot log in.

Cheers


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Post #: 23
RE: Log in Problems at Wargamer - 7/21/2011 9:56:05 AM   
durhamwitenite

 

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I noticed it was working in Chrome too, Maybe i just need to enable cookies in Firefox or javascript.
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< Message edited by durhamwitenite -- 9/19/2011 2:11:10 AM >

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