From: Terrapin Station
If you're the sort to read a tech support forum before you buy a game, this should send you running for the hills. These guys apparently don't have a clue as to what they are doing. No way on earth should a piece of software have these sorts of problems.
The problems obviously began with ROTS and the equivalent 1.07 update to DW. They broke something when they did this. But, instead of trying to figure it out, they have their customers running around jumping through hoops to reconfigure their computers.
I worked for years with a programming group that worked in C# and .net. We never had problems like this. Heck, this sounds like it never would have passed our beta testing. Serious install problems requiring a customer to reconfigure Windows and uninstall and reinstall .net .... that would definitely be a 'bug' that would flunk a beta test.
I can't believe a company is asking customers to do this sort of stuff. This is insane.
Me, I do some programming myself in .net. So, no way is it even thinkable that I'm going to even think about messing with my computer, which in every other way related to .net is working fine, in order to wage what sounds like an hours-long fight to install some silly game. Not a chance. I can write my own .net programs, install them and run them with no problems ... and there's no way I'm even going to think about messing with that to solve some problem that some wacky game programmers can't solve in their own code.
There are lots of .net programs and programmers out there. Lots of people write .net programs that don't have these sorts of problems. They broke something or did something they shouldn't have done when they did the expansion. Now they've got their customers jumping through hoops because they can't or won't fix it.
Sure glad I read this before I plunked down any money. Wow. There are some seriously incompetent people around here, ranging from the programmers who wrote this to the support people telling customers to seriously reconfigure windows to run a game, and I hope I remember never to do business with them in the future.
I hope people know what they are doing when they start running some of these serious re-configurations of windows. If you don't think of yourself as a 'geek', in the long run you might be a whole lot happier if you just returned this game and its buggy install and got your money back before you mess up your computer doing this sort of stuff. Please be careful.