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Possible issue with non-US Regional Settings

 
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Possible issue with non-US Regional Settings - 5/14/2011 2:26:53 AM   
Erik Rutins

 

Posts: 32552
Joined: 3/28/2000
From: Vermont, USA
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If you are experiencing any crash issues and are running with non-US English regional settings in your Windows installation, please install the first update, which resolves this issue.

Regards,

- Erik

< Message edited by Erik Rutins -- 6/25/2011 12:51:46 AM >


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RE: Possible issue with non-US Regional Settings - 5/14/2011 11:11:23 PM   
planetbrain


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Joined: 1/27/2006
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Sorry, but this does not fix it for me.
Must be MM-dd-yyyy (or any variation thereof). DD-MM-yyyy or yyyy-MM-dd (or variations)won't take.
Probably some obscure oddity with my system somewhere.

I can live with it.

< Message edited by planetbrain -- 5/14/2011 11:12:52 PM >


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RE: Possible issue with non-US Regional Settings - 5/14/2011 11:19:40 PM   
Erik Rutins

 

Posts: 32552
Joined: 3/28/2000
From: Vermont, USA
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Hi Planetbrain,

What regional settings is your system set to, so that we can try to duplicate? Do you still experience a crash with the hotfix?

Regards,

- Erik

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Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to planetbrain)
Post #: 3
RE: Possible issue with non-US Regional Settings - 5/15/2011 12:04:43 AM   
planetbrain


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Hello Erik,

Now fixed following your question, thank you.
I have always had it set to English (United States) with the day before month. Have now set it to English (Australian) with day before month and there is no longer an issue.
PC Kharkov & PC Ostfront are, afaik, the only games troubled by the settings.

Thanks again, from another devoted Matrix Games fan!



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RE: Possible issue with non-US Regional Settings - 5/15/2011 12:08:30 AM   
Erik Rutins

 

Posts: 32552
Joined: 3/28/2000
From: Vermont, USA
Status: online
Hi Planetbrain,

So do you mean that the hotfix did work for you even with the Australian regional settings?

Regards,

- Erik

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Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to planetbrain)
Post #: 5
RE: Possible issue with non-US Regional Settings - 5/15/2011 12:32:09 AM   
planetbrain


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Sorry Eric,

As mentioned above, the hotfix did not work for my original configuration, i.e. English (United States). Whether or not the change to English (Australian) worked because the hotfix was applied first, I cannot now say, sorry.
I could check it out if you really want but that would involve a reinstall surely, as I did not back up the files replaced by the hotfix?

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Post #: 6
RE: Possible issue with non-US Regional Settings - 5/15/2011 2:50:24 PM   
Erik Rutins

 

Posts: 32552
Joined: 3/28/2000
From: Vermont, USA
Status: online
You were having this issue when your regional settings were set to US, and setting them to Australia solved it? How odd, but I'm glad things are working!

Regards,

- Erik

_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to planetbrain)
Post #: 7
RE: Possible issue with non-US Regional Settings - 5/18/2011 8:42:21 AM   
dogancan

 

Posts: 181
Joined: 9/25/2007
From: Ankara - Turkey
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For the record, that hotfix did not solve the problem on my system (see here).

(in reply to Erik Rutins)
Post #: 8
RE: Possible issue with non-US Regional Settings - 6/12/2011 11:09:15 PM   
Keke


Posts: 3515
Joined: 3/12/2002
From: Finland
Status: offline
This hotfix solved my problems! Cheers!

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Jyri

The eternal privilege of those who never act themselves: to interrogate, be dissatisfied, find fault.

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Post #: 9
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