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PBEM Problem: "You are not authorized to play this turn"

 
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PBEM Problem: "You are not authorized to play this... - 4/10/2011 6:48:51 PM   
citizenchip

 

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So. I start a turn of Heraklion as the axis, and select a PBEM allied opponent. I take my turn, and when it prompts me, I click "send e-mail" (or whatever it says) and send it to my opponent. He does the same and sends it back to me. I download the turn and place it in my PBEM Turns folder. I click "take PBEM Turn" in the game, select the turn I downloaded, and then get the message "You are not authorized to play this side!!"

This has happened multiple times, and is incredibly frustrating. Any suggestions?

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RE: PBEM Problem: "You are not authorized to play ... - 4/10/2011 7:08:35 PM   
junk2drive


Posts: 12905
Joined: 6/27/2002
From: Arizona West Coast
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We had a problem in testing a year ago that was password related and fixed.

Other than that I don't know.

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Conflict of Heroes "Most games are like checkers or chess and some have dice and cards involved too. This game plays like checkers but you think like chess and the dice and cards can change everything in real time."

(in reply to citizenchip)
Post #: 2
RE: PBEM Problem: "You are not authorized to play ... - 4/10/2011 7:13:51 PM   
junk2drive


Posts: 12905
Joined: 6/27/2002
From: Arizona West Coast
Status: offline
Do you both have the game installed to the default C:\Matrix Games\ etc.? XP Vista or 7?

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Conflict of Heroes "Most games are like checkers or chess and some have dice and cards involved too. This game plays like checkers but you think like chess and the dice and cards can change everything in real time."

(in reply to junk2drive)
Post #: 3
RE: PBEM Problem: "You are not authorized to play ... - 4/10/2011 7:49:25 PM   
spelk


Posts: 292
Joined: 10/15/2003
From: United Kingdom
Status: offline
I'm Chips opponent, and I have the game installed to a different directory than the default. I have Windows XP Home.

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spelk @ sugarfreegamer.com

(in reply to junk2drive)
Post #: 4
RE: PBEM Problem: "You are not authorized to play ... - 4/10/2011 8:00:15 PM   
junk2drive


Posts: 12905
Joined: 6/27/2002
From: Arizona West Coast
Status: offline
When I start a PBEM game and finish my turn, I get a popup that says something like turn saved to C:\Matrix Games\blah blah Allies turn. That goes to the Axis player. Are you sure you two are exchanging the correct files and loading the correct files?

Edit I got it backwards

» You will be notified when it is time to send your opponent the PBEM game
file. The game will have created the PBEM game file and saved it to a folder
called ‘’PBEM Turns’’ which is located within the CC2 game folder. The name
of the game file will include the scenario name, turn number and which side
it applies to. (For example, the Allied player has taken his first turn of ‘’Troina’’
scenario and is ready to send it to the axis player. the file looks like this:
» “Troina01gAxis (StartOfTurn).ceg.”

< Message edited by junk2drive -- 4/10/2011 8:04:49 PM >


_____________________________

Conflict of Heroes "Most games are like checkers or chess and some have dice and cards involved too. This game plays like checkers but you think like chess and the dice and cards can change everything in real time."

(in reply to spelk)
Post #: 5
RE: PBEM Problem: "You are not authorized to play ... - 4/10/2011 8:36:28 PM   
spelk


Posts: 292
Joined: 10/15/2003
From: United Kingdom
Status: offline
Yeah, we've done this. There are two options after the game has saved the turn to the PBEMturns directory. One is 'Okay' and the other is 'Email Turn'. We've tried both. Okay seems to hold the game at its current state, whereas Email Turn opens up your MAPI email client and attachs the turn file for you. The game also seems to calculate the next players initiative. The file saved will have your opponents side attached to the file name.

So the process goes like this:

I load the turn using the Take PBEM Turn button from the main menu.
I watch the Axis turn play out.
I take my movement turn, and direct fire/Assault
Then I press Email Turn, and send the file
I close the game down.

When Chip tries to load my turn, he gets the authorisation error.

The filename I sent to him was Heraklion02aAxis(StartOfTurn).cc2em

This is our third attempt at getting the turn files to pass between us and allow us to play out turns, and much to our chagrin  one or other of us has had these authorisation problems processing. Its sort of holding up our Battle of the Blogs session, which is a bit of a shame :(

Any help or suggestions to get us going again with the game would be most appreciated.



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spelk @ sugarfreegamer.com

(in reply to junk2drive)
Post #: 6
RE: PBEM Problem: "You are not authorized to play ... - 4/10/2011 8:44:01 PM   
junk2drive


Posts: 12905
Joined: 6/27/2002
From: Arizona West Coast
Status: offline
My next guess would be one of your email programs is corrupting the file or adding something to it. I would save the file, zip it and send it as an attachment.

_____________________________

Conflict of Heroes "Most games are like checkers or chess and some have dice and cards involved too. This game plays like checkers but you think like chess and the dice and cards can change everything in real time."

(in reply to spelk)
Post #: 7
RE: PBEM Problem: "You are not authorized to play ... - 4/12/2011 9:14:39 AM   
Obsolete


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Citizen, as Junk mentioned, this error did come up before in the Beta, and was solved.

Send me a PVM of your e-mail address, and I'd be happy to set up some others with you so we can either narrow down the problem, or see who the problem may be.

I promise, I won't go too hard on your troops (fingers crossed)...





_____________________________



King-Tigers don't let Tiger-I's get over-run.

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Post #: 8
RE: PBEM Problem: "You are not authorized to play ... - 4/14/2011 8:05:27 PM   
mi1291

 

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Joined: 11/29/2005
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I posted a zip file where I founded the same problem.

Note I'm playing pbem games with obsolete since beta test and was all ok.

this is my game's directory:

C:\Matrix Games\Combat Command ME

The only unusual thing was I take 2 separate pbem turns for 2 different opponent in the same game session.





Attachment (1)

_____________________________

Angelo Balena Ricci

Intek i5 m520 2,5mhz
6 mega ram
Nvidia 525 1 giga ram

(in reply to Obsolete)
Post #: 9
RE: PBEM Problem: "You are not authorized to play ... - 4/15/2011 1:41:56 PM   
JMass


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From: Italy
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I am the opponent of mi1291 and I get the message "You are not authorized to play this side", now I get the same message from another pbem I started with Sabre1 so something of strange is happening...

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"Klotzen, nicht Kleckern!"Generaloberst Heinz Wilhelm Guderian

(in reply to mi1291)
Post #: 10
RE: PBEM Problem: "You are not authorized to play ... - 4/16/2011 4:25:11 PM   
sabre1


Posts: 1928
Joined: 8/15/2001
From: CA
Status: offline
HEY! JMass and myself cannot continue our PBEM game. Someone fix this please, so JMass can continue on his path of kicking me around the map.

(in reply to JMass)
Post #: 11
RE: PBEM Problem: "You are not authorized to play ... - 4/18/2011 7:26:23 PM   
Obsolete


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When our PBEM problem came up during the beta, it was solved through patching. Here was a little bit of info from that issue:

quote:

The problem with PBEM centered around the game not reading the PBEM password from the registry correctly. So after putting the exe in place, open the registry editor (regedit.exe) and delete this key:

HKEY_CURRENT_USER\Software\BokuStrategyGames\Combat Command\Preferences\Email Code

When you run your first PBEM game, you'll be asked for a password. When you exit the game, the password will be written to this location (so don't use any real ones...)


I wonder, was everyone asked for a password at the start? And if so... is it still there.

It seems so far, that if at least one person is involved in the PBEM (who was not part of the beta), then this issue occurs. But I don't want to fall into any false-positive traps just yet.


I am going to forward this issue up the chain and hope to get in an early patch release.


_____________________________



King-Tigers don't let Tiger-I's get over-run.

(in reply to sabre1)
Post #: 12
RE: PBEM Problem: "You are not authorized to play ... - 4/18/2011 7:36:44 PM   
spelk


Posts: 292
Joined: 10/15/2003
From: United Kingdom
Status: offline
I've checked the registry entry
HKEY_CURRENT_USER\Software\BokuStrategyGames\Combat Command\Preferences\Email Code

And there seems to be some non alphanumeric characters contained in that key. However, I was unaware that my PBEM opponent (who created the game and set the first turn going) had entered a password to protect the game files.

Is this a problem if they leave the password blank? Does the game auto-inject something into that key as the turns pass back and forth? We got to the stage of me sending my turn 1 file back - so I processed his turn 1 ok. He just couldn't load my turn 1 to start his turn 2.


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spelk @ sugarfreegamer.com

(in reply to Obsolete)
Post #: 13
RE: PBEM Problem: "You are not authorized to play ... - 4/18/2011 7:51:22 PM   
JMass


Posts: 2197
Joined: 6/3/2006
From: Italy
Status: offline

quote:

ORIGINAL: Obsolete
I wonder, was everyone asked for a password at the start? And if so... is it still there.


No, I was not asked for a password, I tried now to start some pbems for a test and no password was asked to me...


_____________________________

"Klotzen, nicht Kleckern!"Generaloberst Heinz Wilhelm Guderian

(in reply to Obsolete)
Post #: 14
RE: PBEM Problem: "You are not authorized to play ... - 4/18/2011 7:59:25 PM   
JMass


Posts: 2197
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From: Italy
Status: offline
My entry HKEY_CURRENT_USER\Software\BokuStrategyGames\Combat Command\Preferences\Email Code
was blank, I deleted it but with no luck, no request for a password and checking the registry I noticed that the entry was not recreated.

_____________________________

"Klotzen, nicht Kleckern!"Generaloberst Heinz Wilhelm Guderian

(in reply to JMass)
Post #: 15
RE: PBEM Problem: "You are not authorized to play ... - 4/18/2011 11:08:40 PM   
Tim Coakley

 

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Thanks for posting. I will ask Mike Cooney to take a look at this ASAP.

Tim

(in reply to JMass)
Post #: 16
RE: PBEM Problem: "You are not authorized to play ... - 4/20/2011 2:19:43 AM   
MichaelCooney

 

Posts: 77
Joined: 1/14/2002
Status: offline
Hi all, thanks for posting the saved games mi1291.  I can see in the files that the password consists of a number of non-alphanumeric characters, which is causing the problem.  If anyone's HKEY_CURRENT_USER\Software\BokuStrategyGames\Combat Command\Preferences\Email Code registry entry is something other than letters and numbers, double click it to edit it and type in any word. That's your new password that the game will use to encode your turn.  I'm still trying to figure out how this entry can be corrupted. 

Interestingly, if I delete the Email Code entry or set it to empty, then the game will ask me for a new password when I start a PBEM game or try to take a PBEM turn.  Does that not happen for everyone?  The Email Code is not saved until you exit the game.



(in reply to Tim Coakley)
Post #: 17
RE: PBEM Problem: "You are not authorized to play ... - 4/20/2011 2:29:48 AM   
junk2drive


Posts: 12905
Joined: 6/27/2002
From: Arizona West Coast
Status: offline
I never get asked for a password.

_____________________________

Conflict of Heroes "Most games are like checkers or chess and some have dice and cards involved too. This game plays like checkers but you think like chess and the dice and cards can change everything in real time."

(in reply to MichaelCooney)
Post #: 18
RE: PBEM Problem: "You are not authorized to play ... - 4/20/2011 2:33:52 AM   
junk2drive


Posts: 12905
Joined: 6/27/2002
From: Arizona West Coast
Status: offline
In the registry there is an email code. I must have set it back in testing.

_____________________________

Conflict of Heroes "Most games are like checkers or chess and some have dice and cards involved too. This game plays like checkers but you think like chess and the dice and cards can change everything in real time."

(in reply to junk2drive)
Post #: 19
RE: PBEM Problem: "You are not authorized to play ... - 4/20/2011 6:45:25 AM   
Joe 98


Posts: 4049
Joined: 1/5/2001
From: Wollondilly, Sydney
Status: offline

quote:

ORIGINAL: MichaelCooney
If anyone's HKEY_CURRENT_USER\Software\BokuStrategyGames\Combat Command\Preferences\Email Code registry entry is something other than letters and numbers, double click it to edit it and type in any word.



Would that comment be any different for WIN 7?

I know nothing about the registry so I will not touch it anyhow.

-

(in reply to MichaelCooney)
Post #: 20
RE: PBEM Problem: "You are not authorized to play ... - 4/20/2011 8:11:33 AM   
sabre1


Posts: 1928
Joined: 8/15/2001
From: CA
Status: offline
Ah well, I get to practice until you brainiacs (I'm kidding) figure it out. Maybe JMass won't stomp me so badly if I practice enough.

(in reply to Joe 98)
Post #: 21
RE: PBEM Problem: "You are not authorized to play ... - 4/20/2011 11:05:24 AM   
JMass


Posts: 2197
Joined: 6/3/2006
From: Italy
Status: offline
quote:

ORIGINAL: MichaelCooney
Interestingly, if I delete the Email Code entry or set it to empty, then the game will ask me for a new password when I start a PBEM game or try to take a PBEM turn.  Does that not happen for everyone?


Not for me, but the bug could be related to the users. My OS is seven 64 bit, normally I login with a normal user but I must install and/or run some games as administrator, so I created one admin "B" to do this. I installed Combat Command as "B" and to run it I must enter the "B" password, in this way I can play etc BUT no password was asked me to begin a pbem.
This morning I did some test and I discover that Cc2ME.exe can be launch from the normal user but it launches CCMErez.exe that needs an admin password to run. At this point I tried to run directly Cc2ME.exe as "B" (and CCMErez.exe didn't ask for an admin password because Cc2ME passed it his credentials) and when I started a pbem it finally asked for a password.

_____________________________

"Klotzen, nicht Kleckern!"Generaloberst Heinz Wilhelm Guderian

(in reply to MichaelCooney)
Post #: 22
RE: PBEM Problem: "You are not authorized to play ... - 4/21/2011 7:35:58 PM   
MichaelCooney

 

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I'm not exactly sure why this value is getting corrupted but I can see where there could be problems installing under one user and playing under another as the registry is pulling from current_user instead of local_machine.  I'm going to move the settings into an INI file to see if that helps.  At the very least, you can fix the problem with Notepad if it occurs again.

(in reply to JMass)
Post #: 23
RE: PBEM Problem: "You are not authorized to play ... - 4/23/2011 4:05:30 AM   
citizenchip

 

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Changing the registry values for email code seems to have resolved my PBEM problem. Hopefully Ian and I can use Combat Command for Battle of the Blogs III.

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Citizenchip/CFKane
http://fogofwargames.wordpress.com

(in reply to MichaelCooney)
Post #: 24
RE: PBEM Problem: "You are not authorized to play ... - 4/23/2011 5:42:59 AM   
sabre1


Posts: 1928
Joined: 8/15/2001
From: CA
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Registry? What's a registry?

This needs to be fixed for us mere computer dweebs.

(in reply to citizenchip)
Post #: 25
RE: PBEM Problem: "You are not authorized to play ... - 4/23/2011 5:53:07 AM   
junk2drive


Posts: 12905
Joined: 6/27/2002
From: Arizona West Coast
Status: offline
Start menu, run, regedit, ok. If you screw it up, you will be doomed.

I'm confident they will patch it up quickly. BTW I don't think it effects XP.

_____________________________

Conflict of Heroes "Most games are like checkers or chess and some have dice and cards involved too. This game plays like checkers but you think like chess and the dice and cards can change everything in real time."

(in reply to sabre1)
Post #: 26
RE: PBEM Problem: "You are not authorized to play ... - 4/25/2011 4:36:49 AM   
quietwarrior

 

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My brother and I bought Combat Command last week and have been struggling with the same issue. We both are on XP with standard installation locations.

The game looks like a lot of fun, but we bought it specifically to be able to play PBEM or live long-distance. Hopefully this gets figured out!!!

(in reply to junk2drive)
Post #: 27
RE: PBEM Problem: "You are not authorized to play ... - 4/26/2011 6:31:24 PM   
Obsolete


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It should already be figured out, but needs a round of testing now.

Michael has compiled a new binary which SHOULD go into the first patch next week or so. Here's some details:

quote:

Release 1.01
-----------------------------------------
1) Moved config settings to CombatCommand.ini from the registry to correct the email password setting
2) Pointed CC2GraphicsTableXXX.txt files to the correct coordinates for level 2 report numbers
3) Frozen Lake button removed from Editor, Bocage added.


For those who don't want to wait, send me a pvm with your e-mail and I'll send the binary over. Keep in mind this isn't technically a public release yet though.




_____________________________



King-Tigers don't let Tiger-I's get over-run.

(in reply to quietwarrior)
Post #: 28
RE: PBEM Problem: "You are not authorized to play ... - 4/26/2011 6:40:04 PM   
JMass


Posts: 2197
Joined: 6/3/2006
From: Italy
Status: offline
PM sent! 

_____________________________

"Klotzen, nicht Kleckern!"Generaloberst Heinz Wilhelm Guderian

(in reply to Obsolete)
Post #: 29
RE: PBEM Problem: "You are not authorized to play ... - 5/1/2011 9:25:43 PM   
mi1291

 

Posts: 429
Joined: 11/29/2005
Status: offline

I and Jmass have both patched the game (with 1.01 public beta)-
We have deleted all previous pbem file and we started again a new game

we have the same result. I'm not authorized to play.

Attached you can find all 3 pbem-files of the game.

Please note the names of the files. It seems they are not the normal sequence

Attachment (1)

_____________________________

Angelo Balena Ricci

Intek i5 m520 2,5mhz
6 mega ram
Nvidia 525 1 giga ram

(in reply to citizenchip)
Post #: 30
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