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Need to download again...but got a problem

 
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Need to download again...but got a problem - 3/28/2011 10:51:29 PM   
Webbco


Posts: 597
Joined: 2/6/2010
Status: offline
A few weeks back I thought I had to re-download dw to resolve some issues as I hadn't kept the setup file on my system. Unfortunately I purchased it under digital river and when I tried to find my order to download it again, it didn't recognise my reference number.

I'm about to upgrade my pc and now I really DO need to download this game again! Can anyone out there help? Thanks!
Post #: 1
RE: Need to download again...but got a problem - 3/28/2011 10:54:31 PM   
cookie monster


Posts: 1695
Joined: 5/22/2005
From: Birmingham,England
Status: offline
In cases like this you need to contact the Help Desk.

Click on Support, take a look at the FAQ's and contact them.

(in reply to Webbco)
Post #: 2
RE: Need to download again...but got a problem - 3/29/2011 7:06:50 AM   
Data


Posts: 3895
Joined: 1/3/2011
Status: offline
And once you get it, save it somewhere

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to cookie monster)
Post #: 3
RE: Need to download again...but got a problem - 3/29/2011 11:46:32 AM   
Webbco


Posts: 597
Joined: 2/6/2010
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Matrix has been quick to reply, the customer service I've experienced so far regarding this game has been top notch. Thanks Erik and team!

(in reply to Data)
Post #: 4
RE: Need to download again...but got a problem - 3/29/2011 12:21:22 PM   
Data


Posts: 3895
Joined: 1/3/2011
Status: offline
Yap, CodeForce and Matrix (and more speciffically Elliot and Erik) are a one in a lifetime combination.

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to Webbco)
Post #: 5
RE: Need to download again...but got a problem - 3/30/2011 1:16:10 AM   
Webbco


Posts: 597
Joined: 2/6/2010
Status: offline
I was only sent a link to download the RotS expansion, not the original game! Could someone help me out on this one?

(in reply to Data)
Post #: 6
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