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Matrix Store - No SSL!!!!

 
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Matrix Store - No SSL!!!! - 3/23/2011 10:39:39 PM   
pad152

 

Posts: 2827
Joined: 4/23/2000
Status: offline 		Something is wrong with the Matrix Store, it's no longer using SSL, it allows personal and credit card to be sent in the clear!!!

Sometimes you get an error message but, if you click on try again it allows to enter all of your info with no SSL verification, no https, no browser lock!!!

Secure Connection Failed

An error occurred during a connection to plimus.matrixgames.com.

(Error code: ssl_error_rx_unexpected_new_session_ticket)


The page you are trying to view can not be shown because the authenticity of the received data could not be verified.

* Please contact the web site owners to inform them of this problem.




< Message edited by pad152 -- 3/23/2011 10:43:54 PM >
Post #: 1
RE: Matrix Store - No SSL!!!! - 3/23/2011 10:48:24 PM   
uncc


Posts: 372
Joined: 6/1/2002
From: Virginia, USA
Status: offline
see this thread

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It is seldom that liberty of any kind is lost all at once -- David Hume, Scottish philosopher (1711 - 1776)

(in reply to pad152)
Post #: 2
RE: Matrix Store - No SSL!!!! - 3/23/2011 10:57:28 PM   
pad152

 

Posts: 2827
Joined: 4/23/2000
Status: offline
quote:

ORIGINAL: uncc


see this thread


Sorry but, not good enough, first it doesn't mention anything about an error message and second, it's just bad design to allow someone to enter credit card info with out a SSL connection/browser lock! It doesn't matter what type of connection there is between Matrix and Plimus, the SSL connection between the customer's web browser and the Matrix web store is not secure (non-encrypted).


https://matrixgames.com/store/buynow.asp - doesn't work!!!


< Message edited by pad152 -- 3/23/2011 11:42:32 PM >

(in reply to uncc)
Post #: 3
RE: Matrix Store - No SSL!!!! - 3/24/2011 1:54:40 AM   
parusski


Posts: 4467
Joined: 5/8/2000
From: Wyoming, Even Liberals Welcome
Status: offline 		I have bought nearly every game Matrix has produced and never had a problem(never thought much about it either). I made my first purchase on the net in 95, from Amazon of course, and during all those years I have never suffered a financial loss. Over the last seven years nearly everything I own has been bought online. Not to say people should not be careful, but I started my IT career in network security and most of you should relax a little.

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"I hate newspapermen. They come into camp and pick up their camp rumors and print them as facts. I regard them as spies, which, in truth, they are. If I killed them all there would be news from Hell before breakfast."- W.T. Sherman

(in reply to pad152)
Post #: 4
RE: Matrix Store - No SSL!!!! - 3/24/2011 2:14:42 AM   
Erik Rutins

 

Posts: 31229
Joined: 3/28/2000
From: Vermont, USA
Status: online 		The store is secure. The error you saw is a bug in Firefox that we're told will be fixed with Firefox 4. It does not affect store security. Please read this FAQ:

http://www.matrixgames.com/support/faq.asp?id=24

_____________________________

Erik Rutins
Director of Product Development and Business Relations


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to parusski)
Post #: 5
RE: Matrix Store - No SSL!!!! - 3/24/2011 3:58:26 AM   
pad152

 

Posts: 2827
Joined: 4/23/2000
Status: offline 		Erik I'll take your word on it but, I still don't understand why I didn't get these errors before (last order in January) or why I can't get a https connection with your store.


Update:

I tried to place my order and it failed with the following message, this one is different than the original one.

Secure Connection Failed

An error occurred during a connection to www.plimus.com.

SSL received an unexpected Server Key Exchange handshake message.

(Error code: ssl_error_rx_unexpected_server_key_exch)





< Message edited by pad152 -- 3/24/2011 4:07:27 AM >

(in reply to Erik Rutins)
Post #: 6
RE: Matrix Store - No SSL!!!! - 3/24/2011 4:48:24 AM   
Erik Rutins

 

Posts: 31229
Joined: 3/28/2000
From: Vermont, USA
Status: online 		pad152,

I've only seen that with Firefox and it's quite intermittent in our testing. If you are seeing it on a regular basis, please e-mail me at erikr@matrixgames.com and we can troubleshoot further.

Regards,

- Erik


_____________________________

Erik Rutins
Director of Product Development and Business Relations


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to pad152)
Post #: 7
RE: Matrix Store - No SSL!!!! - 3/24/2011 5:24:08 AM   
pad152

 

Posts: 2827
Joined: 4/23/2000
Status: offline
quote:

ORIGINAL: Erik Rutins

pad152,

I've only seen that with Firefox and it's quite intermittent in our testing. If you are seeing it on a regular basis, please e-mail me at erikr@matrixgames.com and we can troubleshoot further.

Regards,

- Erik



Erik

Email sent, I see the errors any time I select an item in your store and crashed during order processing my current order, I opened a trouble ticket. I'm using SeaMonkey 2.0.12 one of the Mozilla browsers with both SSL V3 and TSL enabled.





(in reply to Erik Rutins)
Post #: 8
RE: Matrix Store - No SSL!!!! - 3/24/2011 5:29:41 PM   
pad152

 

Posts: 2827
Joined: 4/23/2000
Status: offline 		Eric

Update: I finally got my download load link, downloading now, I also got SSL and server errors when looking up my order info from the Plimus site.

(in reply to pad152)
Post #: 9
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