From: Cape Canaveral, Florida
Looking to upgrade very soon. Reading reviews of the Black Pearl model from CyberPower, and it seems like a lot of box for the money. Alienware, Falcon and the other bigs seem overpriced on a component-to-component basis. CyberPower doesn't have the marketing and overhead they do (yet.)
My concerns are manufacturing QA, whether they come with full disks for all software installed and not boot disks talking to .cab files on the HD (which are gone in a disk crash), and if the buying experience is smooth or one-horse.
I don't want to build my own; I'm looking just for info and opinions on this brand, either the Black Pearl or any of their other gaming-oriented models.
Missed one of your questions, the cyberpowered PC's do come with full disks for all software installed, operating system, and all key parts to the computer, for example if you buy an ASUS motherboard, you will get the disk for it
This was one of the main key's I bought it however this was a few years ago so you might want to ask them.
But I did get all the software disks which comes to around 15 or so, which was nice - my netbook I bought didn't come with anything at all, not even the Microsoft starter cd (although it does not even have a Cd player, they still could of gave me a 1GB flash drive or something with the drivers on it.
I would call and Ask them to be 100% sure, as again mine was bought over 5 years ago.
Thanks. This is excellent feedback.
I went to their site after reading the reviews at this site
where they are the #1 gaming box of the top 24. Some of the brands I've heard of, but a lot not. That sector of the PC market has always been "out there" since the customers tend to be deeply knowing and capable of building their own if they want to. Some brands, like Alienware and Falcon Northwest, I've watched for 10-15 years as they began as enthusiast start-ups, were bought by one of the titans, and then had their fervor watered-down by corporate marketing and premiums on commodity components due to their branding. My gaming PC for over seven years now is a Dell XPS, but they've really been run over in the gaming sector (and bought Alienware to try to address that.) You can't stick a fast video card in a business desktop and call it a gaming machine.
The having-the-disks thing is a key peeve of mine as it's only gotten worse as margin competition has become fierce. I've never had a box where I haven't had to take it down to bare metal and re-format/re-OS it at least once. HDs fail too.
I've been out of the buying market for so long I have dust on me. Reading about 1000-watt power supplies, dual video cards Crossfired together, and solid-state HDs makes me feel like I landed my Sopwith Camel at an F-15 base. I'm just at the beginning of my research, and money is very tight, but I'll have this next one at least five years and I don't want to make a bad buy.
Thanks for the help.
I am the same way don't worry, I bought mine for $2000 and it was my limit - I wanted something I could play a newer game on if needed, but so far nothing decent has come out with high end graphics that were needed. I have an SLI setup and so far everything has been great except for the ASUS motherboard, some reason it died after 5-6 years but at the time it was a $350 board and one of the top of the line SLI boards.
They do put some secondary products into their machines, for example I have two XFX Gforce video cards which I had no clue who they were at the time, it was basically a chinese knock off and turned out pretty darn good considering the Nvidia cards were over $150 more. Overall I give them a 8 out of 10, the customer service was great, but tech support was a little shabby since my original problem took 4-5 hours to fix but they did help me out.
Considering the Budget, only an idiot would buy an Alienware when you have companies like Cyberpowered that can give you the same setup for half the cost.
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