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Where is my download

 
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Where is my download - 12/15/2010 11:04:16 PM   
iAM.stormer

 

Posts: 13
Joined: 12/15/2010
From: Sweden
Status: offline
Hi Matrix.
I just wonder if I have misandertood the "free download" when I bought "War in the East" boxed edition + free download. When I bought "Command Ops" this summer I could download it and play it, and get the boxed game later. I thought it was the now. But I cant find the download.
Post #: 1
RE: Where is my download - 12/15/2010 11:07:40 PM   
Erik Rutins

 

Posts: 32939
Joined: 3/28/2000
From: Vermont, USA
Status: offline
No, that's exactly correct. Please e-mail me at erikr@matrixgames.com with your order info and I can ask the store to re-send your download link. You should also check your spam filter as the e-mail with the download link may be caught there.

Regards,

- Erik


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Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to iAM.stormer)
Post #: 2
RE: Where is my download - 12/15/2010 11:11:23 PM   
iAM.stormer

 

Posts: 13
Joined: 12/15/2010
From: Sweden
Status: offline
Thanks Erik. Sending a mail now

(in reply to Erik Rutins)
Post #: 3
RE: Where is my download - 12/16/2010 3:08:07 PM   
ETF


Posts: 1248
Joined: 9/16/2004
From: Hamilton Area, Canada
Status: offline
Curious why would they just not show up in your members area under your games? I know i had the same problem. Or do they and I'm just slow

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(in reply to iAM.stormer)
Post #: 4
RE: Where is my download - 12/16/2010 4:19:40 PM   
iAM.stormer

 

Posts: 13
Joined: 12/15/2010
From: Sweden
Status: offline
Then I'm slow to. I got a download link by e-mail with this game. But I must say that I got good support from Matrix.

(in reply to ETF)
Post #: 5
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