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"serial number is not valid"

 
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All Forums >> [Current Games From Matrix.] >> [Ancients] >> Tin Soldiers: Julius Caesar >> Tech Support >> "serial number is not valid" Page: [1]
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"serial number is not valid" - 11/4/2010 11:33:37 AM   
theruler

 

Posts: 3
Joined: 11/4/2010
Status: offline
Greetings
I recently bought Julius Caesar (you can see the EXA Games italian version on attached image) but when I type in the serial number the setup prompt me an "invalid serial" pop-up (I own also alexnader the great and do not have this problem).
I tried to put in without "-" or with spaces, but nothing. Tried on two systems, XP and Seven.

Please PM or email me and I will provide the accused serial.

Best regards.



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RE: "serial number is not valid" - 11/7/2010 9:19:33 PM   
theruler

 

Posts: 3
Joined: 11/4/2010
Status: offline
any advice, gentlemen?

(in reply to theruler)
Post #: 2
RE: "serial number is not valid" - 11/11/2010 2:17:09 PM   
Erik Rutins

 

Posts: 32922
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Please e-mail me the serial number at erikr@matrixgames.com.

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Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to theruler)
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RE: "serial number is not valid" - 11/19/2010 6:27:45 PM   
theruler

 

Posts: 3
Joined: 11/4/2010
Status: offline
Mail sent.

(in reply to Erik Rutins)
Post #: 4
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