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Where to Upload Save Files

 
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All Forums >> [New Releases from Matrix Games] >> Distant Worlds Series >> Tech Support >> Where to Upload Save Files Page: [1]
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Where to Upload Save Files - 3/26/2010 3:37:56 PM   
Erik Rutins

 

Posts: 32943
Joined: 3/28/2000
From: Vermont, USA
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If you have captured an issue in a save file, please upload it to our FTP server.

Please name your save something that tells us what it is (like "[Your Name] March 26 Crash") and upload your save to:

Server: beta.matrixgames.com Login: DistantWorldsCustomer Password: upload Port: 21

Please not that the Login and Password are case sensitive. We recommend using FileZilla to connect to our FTP server.

http://filezilla-project.org/

Please also post a thread here referencing your save file by name and telling us what the problem is. Thanks in advance for your help!

_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Post #: 1
RE: Where to Upload Save Files - 5/3/2010 1:32:31 AM   
JosEPh_II


Posts: 170
Joined: 1/17/2010
From: Cornfields of Western IL. USA
Status: offline
Could you please give a How to list?  How to connect to a FTP server? I have no idea how.

And if it involves downloading a program/client is there another way?

JosEPh

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"old and slow.....Watch out!"

(in reply to Erik Rutins)
Post #: 2
RE: Where to Upload Save Files - 5/3/2010 10:10:44 AM   
taltamir

 

Posts: 1289
Joined: 4/2/2010
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step 1: go to http://filezilla-project.org/ and download the filezilla client (not the server). step 2: install the filezilla client step 3: run the filezilla client Step 4: here is the filezilla toturial http://wiki.filezilla-project.org/FileZilla_Client_Tutorial_(en) If you don't want to read through it, here is the relevant info:

it will have a bar at the top where it asks you for Host, Username, Password, Port. Host = Server, Username = Login

so: Host: beta.matrixgames.com Username: DistantWorldsCustomer Password: upload Port: 21

Step 5: after filling all the above info, press the button labeled "Quickconnect". wait for about 30 seconds as it connects. Step 6: on the right side, it will show the files on the codeforce server, on the leftside it will show your computer, find the file you want on your computer, and drag it over to the right side. Wait until the progress bar finishes.

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I do not have a superman complex; for I am God, not Superman.

(in reply to JosEPh_II)
Post #: 3
RE: Where to Upload Save Files - 5/3/2010 10:14:57 AM   
taltamir

 

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Joined: 4/2/2010
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Please note, that you should upload one compressed file that contains: 1. The save game 2. A text document of some sort that describes the problem, if you posted a thread about it, consider linking it. 3. Any relevant screenshots you took, not really necessary. 4. Your DxDiag files, instructions for getting those are here: http://www.matrixgames.com/forums/tm.asp?m=2413997 it is really simple though.

Finally, after compressing those to a single file (example, zip file), you should name it something relevant, such as your forum name, a date, and the problem... example "taltamir may 1st 2010 crash when I retrofit" or whatever.

_____________________________

I do not have a superman complex; for I am God, not Superman.

(in reply to taltamir)
Post #: 4
RE: Where to Upload Save Files - 7/19/2010 10:42:51 AM   
Florestan

 

Posts: 225
Joined: 6/5/2010
From: Montpellier, France
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You don't really need to install anything to upload on a ftp server. Some people don't want to install something on their computer to do this, so here is how to use it for an upload. There is a command line ftp client shipped with windows. I'm quite sure it was here even since the 16 bits version of windows (windows 3.1, before windows 95), if not in MSDOS. To use it : First, copy the savegame file in the root directory of your windows partition. You could do otherwise, but it would be more complicated. In windows use the key combination windows + r (holding the windows key down, then hit and release the r key), then, type cmd, in the black ugly command line window, type in order(valid with return key for each line) :
cd \
(don't use mistake the '\' for a '/'...)
ftp beta.matrixgames.com 
wait until it ask for a user name, then type :
DistantWorldsCustomer
And, as a password, that will not appear on the screen, even as asterisks :
upload
Then use the command
send "thenameofthefile.zip"
(of course, change the name for the one of your file, don't forget the '"') Wait for it to finish the send. It can take from a few seconds (on a fiber optic internet connexion) to hours (on the oldest xdsl technologies) depending on your connexion quality (and the one of matrix games server, and the traffic). If you make any mistake, you will have to restart from the windows+r phase, unless you have an idea of what the instructions mean. You will have to take less than 120s between each command, from the moment you type "ftp ..." or you may have to restart, too. When finished, you can simply close the window with the usual red cross in the right upper corner, or if you want to do it with class, you can type both those commands, in order, the first quitting the ftp client program, the second the command line interface:
quit   exit

(in reply to taltamir)
Post #: 5
RE: Where to Upload Save Files - 4/26/2011 9:40:23 AM   
cookie monster


Posts: 1695
Joined: 5/22/2005
From: Birmingham,England
Status: offline
After the first time you have used File Zilla to upload a Distant Worlds save.

You can click on the ''Reconnect to last server'' icon which is below the Bookmarks tab.

This auto connects, so you don't have to re-enter the server details again.

(in reply to Florestan)
Post #: 6
RE: Where to Upload Save Files - 8/28/2011 8:33:39 PM   
vince0018


Posts: 39
Joined: 8/25/2011
From: Canada
Status: offline
I'm having an issue but can't connect to the FTP server to post my savegame.

I'm having an issue similar to the one described here:
http://www.matrixgames.com/forums/tm.asp?m=2880476

My income shows +15000 and yet I continue to go deeper and
deeper into debt. This only started happening on my game recently.

I'm running Return of the Shakturi latest version. (1.5.0.8)

Here's a link to download the savegame for anyone is interested:
http://www.gamefront.com/files/20723135/Losing+Money+With+Positive+Income.rar

Not sure if there's an easy fix ingame or not, last thing I did was build an extra
8 destroyers, which is quite a few for the point in the early-game that I am, but
based on my income I thought I could support them. And I should be able to since my
income still shows positive, and yet I continue to lose money.

edit:
I must admit though I've only played a couple months or less since my money began degrading
but when I continue to play it seeps further into the negative so I'm kinda scared
to continue playing to see if it eventually starts rising again. Playing a little more
it still seems to be degrading however.

edit:
After trying for abit over 2 more years game time I am still going further and further
into the negative. I'm now at more than -70000.
http://imageshack.us/photo/my-images/846/20110828142640.jpg/

edit:
I decided to better document my results over 7 months,
I disbanded several destroyers and my capital ship to raise
my income,
they are as follows:

Income: +28,762
Bonus: +1,272

(01.01)-51,691---(01.15)-48,696---(02.01)-48,852---(02.15)-45,890---(03.01)-46,173---(03.15)-57,154
(04.01)-53,959---(04.15)-54,103---(05.01)-59,611---(05.15)-48,589---(06.01)-59,057---(06.15)-55,568
(07.01)-52,887

To me this doesn't look like I'm making +30,000 income.
Over the course of seven months I lost 1,000 with a lot
of up and down along the way, as you can see above.

Vince

< Message edited by vince0018 -- 8/29/2011 12:47:30 AM >

(in reply to cookie monster)
Post #: 7
RE: Where to Upload Save Files - 12/10/2011 1:13:56 AM   
Neotheone

 

Posts: 97
Joined: 12/4/2011
Status: offline
Ok Erik I have/am uploaded the save game file. I've also posted the crash log. Now tell me why it's crashing? please! hurry! you don't know what it's like not to be able to play? or do you? :P I named the file NEOTHEONE_CRASH_SAVE.dwg just fyi.

(in reply to vince0018)
Post #: 8
RE: Where to Upload Save Files - 6/13/2012 4:51:46 PM   
solops

 

Posts: 548
Joined: 1/31/2002
From: Central Texas
Status: offline
I have posted a save game file illustrating a case where the private sector has disappeared. Once I had almost a thousand freighters and 90+ passenger ships and 40 each of mining ship types. Now I have less than 100 freighters and zero passenger ships and mining ships. Population movement between colonies seems to have ceased. I have run the game in this condiditon for several decades with no change in the number of commercial ships other than a small handful that were captured when I eliminated anothe empire.

Filename = NoPrivateSector

_____________________________

All that is necessary for the triumph of evil is that good men do nothing. - Edmund Burke
Liberty lies in the hearts of men and women; if it dies there, no constitution, no law, no court can save it. - Judge Learned Hand

(in reply to Neotheone)
Post #: 9
RE: Where to Upload Save Files - 3/2/2013 3:22:43 PM   
Mastik

 

Posts: 11
Joined: 7/8/2012
Status: offline
2 different errors posted, details in .zip files (i hope)

#1 File: Mastik2-28dotnetcrash

"Distant Worlds has stopped working", error occurs in every game since Rots (1.5.0.11) installation. Usually game can be continued.


#2 File: Mastik3-2GxBORoTScrash

Error occurred in last game, game was running fine at the time. No noticeable patterns


(in reply to solops)
Post #: 10
RE: Where to Upload Save Files - 10/12/2013 4:11:48 AM   
kmunoz

 

Posts: 5
Joined: 11/9/2012
Status: offline
Getting an Unhandled Exception error.

A few minutes along after the saved game is opened, the Adviser will suggest an attack mission. Clicking on the message will cause a UE. If the Adviser suggests multiple attack missions, each one will cause a UE.

File: kmunoz_101113.zip

(in reply to Mastik)
Post #: 11
RE: Where to Upload Save Files - 4/12/2014 7:46:58 PM   
rogueworld

 

Posts: 1
Joined: 4/12/2014
Status: offline
Frozen construction yards in both planet and spaceport. Plenty of resources.
Only seems to effect certain designs, intermittently. At first I suspected it was a parts or resource bottleneck, but not according to cargo listing.
Empire stockpile is also showing plenty of each strategic resource.

Currently the refit of the station and several private ships are stuck at various % of completion.

File: [rogueworld] frozen_cnst_yards_14_0412

(in reply to kmunoz)
Post #: 12
RE: Where to Upload Save Files - 5/25/2014 2:34:50 AM   
Cauldyth

 

Posts: 521
Joined: 6/27/2010
Status: offline
Uploaded "Cauldyth May24th Wayward Explorers.dwg" in reference to this thread.

(in reply to rogueworld)
Post #: 13
RE: Where to Upload Save Files - 6/21/2014 1:57:35 PM   
Burocktr

 

Posts: 15
Joined: 1/17/2014
Status: offline
Uploaded my issue from this thread under named Burocktr [About Advisor suggestion]Distant Worlds Universe

(in reply to Cauldyth)
Post #: 14
RE: Where to Upload Save Files - 6/28/2014 1:31:27 AM   
supra621

 

Posts: 2
Joined: 6/28/2014
Status: offline
Navigational coordinate / story plot progression issue (I think). Uploaded via FTP; detailed description included as a .txt in the zip-file: "supra621 June 27th NaviBug.zip"

(in reply to Burocktr)
Post #: 15
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