From: Cornwall, UK
I appologize if it came across as intimidating but honestly, as a long-time member of these forums, I have met nothing but helpful nice people who are there on their own accord to help anybody who has an issue. It's quite frankly the best game and best group of folks I have met in my gaming experiences. Feel free to have your own opinion but before you give up, give the game another try and see for yourself.
I think two issues are getting confused here. Like all the Matrix forums the WitP one is a great place to get help and advice - nobody is denying that let alone, I suspect, the OP - but as with most intellectual activities that are worthwhile, a certain knowledge about where to start in a really complex strategy game like AE is necessary before you can even really know what it is you should be asking. That's where tutorials come in, be it either in-game, video, in the manual or whatever - to give folks a basis on which to start.
I'm baffled, too, as to why AE doesn't include one simply because I found the original WitP tutorial very helpful in giving me just that sort of start, and a basis from which to explore both game and manual, and formulate sensible questions about particular points.