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Lost Serial Number

 
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All Forums >> [Current Games From Matrix.] >> [American Civil War] >> Gary Grigsby's War Between the States >> Tech Support >> Lost Serial Number Page: [1]
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Lost Serial Number - 10/3/2009 6:31:28 AM   
tomar

 

Posts: 76
Joined: 7/30/2009
Status: offline

Purchased this game some time back and since then I changed my comp.

I had a copy of the initial file zipped file on backup so I was able to restore it to the new comp, but I dont know what I did with the serial number.

Is there a way to get it back ?

Initially I should have received at my e-mail, tmoj2000 at yahoo.fr ..... But I did not keep a record

Thanks
Post #: 1
RE: Lost Serial Number - 10/3/2009 1:01:33 PM   
Erik Rutins

 

Posts: 32946
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Yes, if you registered it with us, you can retrieve your serial number via our Members Club.

If you did not register, you can retrieve it from our store by going to www.findmyorder.com with your order information.

If that fails, contact our help desk and we can look it up based on your personal contact information.

Regards,

- Erik

_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to tomar)
Post #: 2
RE: Lost Serial Number - 10/3/2009 1:52:14 PM   
tomar

 

Posts: 76
Joined: 7/30/2009
Status: offline
Yep, www.findmyorder.com worked great..... Got my SN back

Many thanks

(in reply to Erik Rutins)
Post #: 3
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