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All Forums >> [Current Games From Matrix.] >> [Discontinued Games] >> Starshatter: The Gathering Storm >> Tech Support >> wont start Page: [1]
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wont start - 7/17/2009 2:08:02 PM   


Posts: 2
Joined: 7/17/2009
Status: offline
hi there, I look forward to playing this game, so i download the demo and it will not run!
here is there error log

STARSHATTER 3.9.4 17 Jul 2009, 1:51:44 PM |
| |
| Windows XP 5.1 (Build 2600) Service Pack 2 |
| |
| Registered Owner: chard, |
| |
| CPUs Detected: 2 CPU Level: 6.23.10 CPU Speed: 1996 |
| x86 Family 6 Model 23 Stepping 10 |
| GenuineIntel |
| |
| 1024 MB RAM 2047 MB Max Swap 1023 MB Avail Swap |
| |
| DirectX 7 installed. |
| DDRAW 6.0.6000.16386 (vista_rtm.061101-2205) |
| D3DIM 6.0.6001.18000 (longhorn_rtm.080118-1840) |
| DINPUT 6.0.6000.16386 (vista_rtm.061101-2205) |
| DSOUND 6.0.6000.16386 (vista_rtm.061101-2205) |
| DMUSIC 6.0.6000.16386 (vista_rtm.061101-2205) |
| |
| |

Initializing Game
Request 1280x960x32 mode
Request DirectX 7 Hardware Rendering mode
Request Primary 3D card
Gamma Level = 128

Initializing instance...
Window created.
Instance initialized.
Initializing game...

* Direct 3D version 7 *

SoundCardD3D Primary Buffer Format:
bits: 16
chls: 2
rate: 22050

Created video object.
VideoDX7: could not set display mode. [Action not supported.]
Created screen object.
*** PANIC: Could not set video to requested resolution (1280 x 960 x 32).

Begin Shutdown...
Campaign::Close() - destroying all campaigns
VideoDX7: shutdown
SoundCardD3D: shutdown

my laptop is a gaming laptop and can run many games including crysis but this is strange error.

any help would be great
Post #: 1
RE: wont start - 7/18/2009 4:03:43 AM   

Posts: 628
Joined: 6/15/2005
From: Ohio U.S.A
Status: offline
Your error log is pretty self explanatory.


"Time is a great teacher, but unfortunately it kills all its pupils!"

(in reply to metalvenom)
Post #: 2
RE: wont start - 7/18/2009 12:28:30 PM   


Posts: 2
Joined: 7/17/2009
Status: offline
Well lets pretend that I dont know much about PC/laptops and lets just pretend not everyone knows how to read a log file and what the meanings are in them!

forget it, not worth the hassle and the support grade A useless lost a sale here

(in reply to wdboyd)
Post #: 3
RE: wont start - 11/24/2009 6:46:12 PM   


Posts: 2
Joined: 11/24/2009
Status: offline
Yea I know the original asker is probably never going to come back and check this but I am posting the solution for everyone else that comes here trying to find it (like I did =P).

1- Open the starshatter folder, for me in windows xp it is C:\Matrix Games\Starshatter Demo (I only own the demo)
2- Right click on Video.cfg
3- Click open
4- Select "Select the program from a list"
5- Use Notepad, or Wordpad, or really any text editing program should work
6- You should see something like this, or anything resembling it really (my numbers were originally 1280x800x32, respectively)
width: 1280
height: 960
depth: 32
7- Go on and change the numbers around, I used 800x600x32 but try any numbers from this post that you like
Thanks to GM for the resolution tables btw ^.^
If the numbers you selected don't work just go back and try to play with it until it does, I think the problem is as GM says, it gives you the hard coded options not what will work on your system... but I don't know to much about it.

As an update... after you have started the game, you can apparently set the video options using the in game options to whatever resolution you like without a crash... I have absolutely no reason why this is but whatever, least it works =D

< Message edited by Desertcyclone -- 11/24/2009 6:51:14 PM >

(in reply to metalvenom)
Post #: 4
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