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Customer Service Help

 
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All Forums >> [Current Games From Matrix.] >> [World War II] >> Uncommon Valor - Campaign for the South Pacific >> Customer Service Help Page: [1]
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Customer Service Help - 6/30/2009 1:31:53 PM   
btaft

 

Posts: 58
Joined: 7/26/2006
Status: offline
I recently tried to re-install UV on a new computer and the game kept telling me the serial number was in valid. I have my origial disc (which has a number and order number on it....both are nearly the same) and the little piece of paper which also has my order number on it. I tried the knowledge base/help desk and each time I try to submit an "issue" the site says an error occurred. I also used this site to look up my old order number and it shows the invoice but has the serial number as not avilable. Is there an alternate e-mail I can use to try to resolve this issue and get a valid serial number.

Thanks,

BT
Post #: 1
RE: Customer Service Help - 7/1/2009 11:55:05 AM   
Ike99


Posts: 1747
Joined: 1/1/2006
From: A Sand Road
Status: offline
Send a email to Erik Rutins and he should fix your problem.

_____________________________

¨If you tremble with indignation at every injustice, then you are a comrade of mine.¨ Che Guevara

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(in reply to btaft)
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