Matrix Games Forums

Deal of the Week Battle Academy Battle Academy 2 Out now!Legions of Steel ready for betaBattle Academy 2 gets trailers and Steam page!Deal of the Week Germany at WarSlitherine Group acquires Shenandoah StudioNew information and screenshots for Pike & ShotDeal of the Week Pride of NationsTo End All Wars Releasing on Steam! Slitherine is recruiting: Programmers required
Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

RE: Digital River

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [General] >> General Discussion >> RE: Digital River Page: <<   < prev  1 [2]
Login
Message << Older Topic   Newer Topic >>
RE: Digital River - 1/15/2009 10:01:33 AM   
Lützow


Posts: 1489
Joined: 7/22/2008
From: Germany
Status: offline

quote:

ORIGINAL: Erik Rutins


quote:

ORIGINAL: Lützow
Are there any results from tracking as yet ?


Yes, sorry. The second copy was in fact shipped to your old address (DR's mistake). A third copy went out next week to the correct new address (where the first one went too). It's being tracked, let me know when it arrives please. It should be there this week.



It actually arrived. Invoice was from 01/09/2009.

Thank you for your efforts, Erik.

(in reply to Erik Rutins)
Post #: 31
RE: Digital River - 1/15/2009 1:27:45 PM   
Erik Rutins

 

Posts: 32914
Joined: 3/28/2000
From: Vermont, USA
Status: offline
About time, thanks - glad you've finally got it.

_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Lützow)
Post #: 32
RE: Digital River - 1/29/2009 8:02:44 PM   
Mobeer


Posts: 357
Joined: 1/17/2007
Status: offline
It's a minor irritation, but why do Digital River include customer support details on the invoice included with the disks, then when contacted say that they cannot offer customer support and please contact Matrix Games?

(in reply to Erik Rutins)
Post #: 33
RE: Digital River - 1/29/2009 8:14:18 PM   
Eastern


Posts: 40
Joined: 11/17/2007
From: Flanders , Belgium
Status: offline
Because Digital River, without the support of Erik Rutins from Matrix, is worth nothing

(in reply to Mobeer)
Post #: 34
RE: Digital River - 2/14/2009 4:47:04 PM   
Eastern


Posts: 40
Joined: 11/17/2007
From: Flanders , Belgium
Status: offline
Yeah , Erik , you are not alone as company with Digital River troubles, I ordered 2 games from Strategy First , they are -or should be- delivered by Digital !! They send me the shipping date of 16 januari, we are now almost a month further, still no games !! After two complaints to Strategy, Digital send me the answer , they estimate a European postal delivery time about 4 till 6 weeks !!!!!!!! What kind of nonsens is this !! And with Strategy First there is no Erik Rutins to put things on track.

(in reply to Erik Rutins)
Post #: 35
RE: Digital River - 2/17/2009 4:51:01 PM   
Marc von Martial


Posts: 10890
Joined: 1/4/2001
From: Bonn, Germany
Status: offline
Even Microsoft has issues with them

_____________________________

Marc von Martial

(in reply to Eastern)
Post #: 36
Page:   <<   < prev  1 [2]
All Forums >> [General] >> General Discussion >> RE: Digital River Page: <<   < prev  1 [2]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

0.070