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game crashes in file load/save screen, what to do

 
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All Forums >> [Current Games From Matrix.] >> [World War II] >> Gary Grigsby's World at War: A World Divided >> Gary Grigsby's World at War - A World Divided - Support >> game crashes in file load/save screen, what to do Page: [1]
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game crashes in file load/save screen, what to do - 8/1/2008 3:07:20 AM   
WanderingHead

 

Posts: 2132
Joined: 9/22/2004
From: GMT-8
Status: offline 		A common problem is that old saves in an incompatible format (i.e. generated before some kind of file format change took place in a patch) cause the game to crash.

This can happen even without you opening the file, because the game tries to open it to display the map image and dates in the file interface screen. It can also happen even if you've never saved a game, because the basic game actually ships with a very old (development timeframe) save file included! (that is, of course, an "oops!")

What to do?

If you have crashes that look like this, then go to the dat/save directory and delete all save files (*.psv, *.sav). Try again and see if it works better now.
Post #: 1
RE: game crashes in file load/save screen, what to do - 1/29/2009 5:14:45 AM   
WanderingHead

 

Posts: 2132
Joined: 9/22/2004
From: GMT-8
Status: offline 		Specifically, delete all *.psv and *.sav from the save directory. On a typical installation this would be

C:\Matrix Games\Gary Grigsby's World at War A World Divided\dat\save

If you install it in a funny place or copy things around, then it might be

(whereever_you_put_it)\dat\save


(in reply to WanderingHead)
Post #: 2
RE: game crashes in file load/save screen, what to do - 8/9/2009 10:30:34 AM   
frogpedros


Posts: 3
Joined: 8/9/2009
From: Nīmes (south of France)
Status: offline 		Hi everybody,

I am a newbie on this forum, and on WAW game too.

I apologize if this question has been raised several times before, but I encounter this problem of game crashing, without having any *.psv or old *.sav files copied in my save folder.
However, there are *.tsv and *.dat files.

The game crashes only if I try to load a previous file. But, if I launch a new game and save it with a new name, the problem disappear. So, everytime I want to play, I must in a first time generate a new game.

Please, what can I do to solve this problem ?

_____________________________

Pierre

(in reply to WanderingHead)
Post #: 3
RE: game crashes in file load/save screen, what to do - 8/20/2009 6:02:35 PM   
frogpedros


Posts: 3
Joined: 8/9/2009
From: Nīmes (south of France)
Status: offline 		Finally I found out that a save file dated from 2006 had been installed while installing the software.
I have deleted it, and the problem disappeared.


_____________________________

Pierre

(in reply to frogpedros)
Post #: 4
RE: game crashes in file load/save screen, what to do - 12/25/2010 10:01:45 PM   
ReconTom

 

Posts: 28
Joined: 9/8/2002
From: Upstate New York
Status: offline 		I just received an email from rjh1971 in response to my inquiry about not being able to save a file...and I have attached a screenshot to show that I DON'T HAVE A SAVE FILE IN THE DEFAULT GAME FILE...is it up TO ME edit that directory and try to ADD A SAVE in the data file....seems to me the save ought to be there. In any regard all that I was told was that I apparently didn't read the sticky in the support forum...so now I need to know....that I think I am reading the sticky and I still don't know what the problem is. How about being a little more specific...I don't have any old save file to delete. I don't have a save folder off the C:\Matrix Games\Gary Grigsby's World at War A World Divided\dat\ ....as you can see in the screenshot...and I didn't install the game or move anything to "whatever or wherever"....so what do I do now?







Attachment (1)

_____________________________

ReconTom
Major General Tom Ciampa
ACWGC
XIV/2div/4thbgde

(in reply to WanderingHead)
Post #: 5
RE: game crashes in file load/save screen, what to do - 12/25/2010 10:17:15 PM   
rjh1971


Posts: 3735
Joined: 12/13/2005
From: Madrid, Spain
Status: offline 		Wow that looks ugly, why don't you try creating a save folder and see if it works.
You could also try a clean install if the above does not work.
Last you can try emailing Wanderinghead and tell him about your problem but as I said he's been off for more than a year.
Let me know if you were able to fix it.


_____________________________


GG's AWD, GG's WBTS, GG's WitE Beta Tester
Beta Tester: Panzer Corps, Time of Fury, CtGW, DC CB

(in reply to ReconTom)
Post #: 6
RE: game crashes in file load/save screen, what to do - 4/9/2012 2:32:20 PM   
chasman

 

Posts: 29
Joined: 12/5/2010
Status: offline 		I found I couldn't save at all. Had to create a save folder in /dat and that fixed it.

(in reply to rjh1971)
Post #: 7
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