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Winterstorm Owners: UPGRADE OFFER!

 
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Winterstorm Owners: UPGRADE OFFER! - 4/10/2008 5:12:20 PM   
Erik Rutins

 

Posts: 32912
Joined: 3/28/2000
From: Vermont, USA
Status: online
If you currently own Panzer Command: Operation Winterstorm, you are eligible to purchase Panzer Command: Kharkov at a discounted price. You will need to have your Winterstorm serial number available to apply for this discount.

Click on the link below and fill out the requested information (please be sure to note if you are going to purchase from our US or EU site as the coupons are only valid for one or the other. If you're not sure, note that the US site serves the western hemisphere, basically North America and South America. The EU site serves the rest of the world.). You will then receive a coupon code.

http://www.matrixgames.com/discount/kharkov.asp

When you receive your coupon, go to our Online Store and place your order. Instructions on how to use your coupon code to receive your $15 discount off the Kharkov price are located here:

http://www.matrixgames.com/discount/promocode.asp

If you have any questions on how to complete this process, please contact us at support@matrixgames.com or post here in this thread.

Regards,

- Erik

< Message edited by Erik Rutins -- 4/10/2008 6:42:45 PM >


_____________________________

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Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Post #: 1
RE: Winterstorm Owners: UPGRADE OFFER! - 4/10/2008 6:15:55 PM   
himmelstoss


Posts: 161
Joined: 9/22/2003
From: CA, USA
Status: offline
Hi Erik,

i am looking all over the place for the damn # but i can not find it anywhere. since i bought winterstorm my pc changed two times already and i think it just got lost on the way. any ideas?

thx,

himmelstoss

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RE: Winterstorm Owners: UPGRADE OFFER! - 4/10/2008 6:42:50 PM   
Erik Rutins

 

Posts: 32912
Joined: 3/28/2000
From: Vermont, USA
Status: online

quote:

ORIGINAL: himmelstoss
i am looking all over the place for the damn # but i can not find it anywhere. since i bought winterstorm my pc changed two times already and i think it just got lost on the way. any ideas?


Hi Himmelstoss,

Did you try going to www.findmyorder.com yet? If that doesn't work, e-mail me and I'll look it up for you.

Regards,

- Erik


_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to himmelstoss)
Post #: 3
RE: Winterstorm Owners: UPGRADE OFFER! - 4/10/2008 9:01:08 PM   
Terminus


Posts: 41377
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I see no expiration date anywhere. Is this valid until the code is used?

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Post #: 4
RE: Winterstorm Owners: UPGRADE OFFER! - 4/10/2008 9:09:41 PM   
Erik Rutins

 

Posts: 32912
Joined: 3/28/2000
From: Vermont, USA
Status: online

quote:

ORIGINAL: Terminus
I see no expiration date anywhere. Is this valid until the code is used?


We do not currently have an expiration date for this offer. We may end the offer in the future, but there's no time frame for that right now.

You can only get one code per serial number though, so once you use your Winterstorm serial number to get an upgrade coupon, that's the only one you'll get.

Regards,

- Erik

_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Terminus)
Post #: 5
RE: Winterstorm Owners: UPGRADE OFFER! - 4/10/2008 10:23:19 PM   
Terminus


Posts: 41377
Joined: 4/23/2005
From: Denmark
Status: offline
I know. Just don't have money or time for Panzer Command Kharkov at the moment. There's this other little Matrix-related game that's taking a bit of my time...

< Message edited by Terminus -- 4/10/2008 10:26:38 PM >


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Post #: 6
RE: Winterstorm Owners: UPGRADE OFFER! - 4/11/2008 2:27:21 PM   
elmo3

 

Posts: 4875
Joined: 1/22/2002
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I put in my Winterstorm info this morning to get my discount coupon but got a "Page Not Found" response. I included the dashes when entering the serial number and also tried it without the dashes. Without them it gave me an "Invalid Code" error so it looks like the dashes are required. However I have not yet received my coupon. Thanks.

< Message edited by elmo3 -- 4/11/2008 2:30:35 PM >

(in reply to Terminus)
Post #: 7
RE: Winterstorm Owners: UPGRADE OFFER! - 4/11/2008 2:34:13 PM   
Erik Rutins

 

Posts: 32912
Joined: 3/28/2000
From: Vermont, USA
Status: online
The dashes are required. I've just been informed our mail server is down and I wonder if that's the cause of the error. I'll check it out and make sure that once it comes back up all pending coupons are re-sent.

_____________________________

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Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to elmo3)
Post #: 8
RE: Winterstorm Owners: UPGRADE OFFER! - 4/11/2008 2:35:38 PM   
elmo3

 

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Thanks Erik. Great support as usual. Make sure you get paid by Dave for this early morning overtime.

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Post #: 9
RE: Winterstorm Owners: UPGRADE OFFER! - 4/30/2008 10:58:04 AM   
smope


Posts: 20
Joined: 7/2/2006
Status: offline
Got the promo code.
Still forced to purchase winter storm again, for $24.99. Doesnt seem like much of a deal to me.
Am I mising something?



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Post #: 10
RE: Winterstorm Owners: UPGRADE OFFER! - 4/30/2008 11:14:40 AM   
smope


Posts: 20
Joined: 7/2/2006
Status: offline
hitting
http://www.matrixgames.com/store.asp
allowed me to not be forced to repurchase winterstorm, wierd.
I had to enter the promo twice to get the deal though.
weird.



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shameless cm fanboi

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Post #: 11
RE: Winterstorm Owners: UPGRADE OFFER! - 4/30/2008 1:35:57 PM   
Erik Rutins

 

Posts: 32912
Joined: 3/28/2000
From: Vermont, USA
Status: online

quote:

ORIGINAL: smope
Got the promo code.
Still forced to purchase winter storm again, for $24.99. Doesnt seem like much of a deal to me.
Am I mising something?


Are you trying to combine the promo code with the bundle discount?

The way this works is just go to the store, add Kharkov to your shopping cart and follow the directions above to add in the promo code when you're checking out. Winterstorm should now show up in your cart without you adding it there.

Regards,

- Erik

_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to smope)
Post #: 12
RE: Winterstorm Owners: UPGRADE OFFER! - 8/9/2008 9:44:44 PM   
Cyrano


Posts: 74
Joined: 12/28/2001
From: USA
Status: offline
Tragically, my friends at Matrix appear not to want my money...

I clicked on the coupon link and got a 404...or mebbe it was a 440, not sure...

Either way, I am presently unable to get the nice discount and therefore purchase the game.

Any notion of when this might be corrected?

Best,

Jim


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(in reply to Erik Rutins)
Post #: 13
RE: Winterstorm Owners: UPGRADE OFFER! - 8/10/2008 12:37:02 AM   
Erik Rutins

 

Posts: 32912
Joined: 3/28/2000
From: Vermont, USA
Status: online
Sorry, looks like it broke during our site upgrade. We'll fix it ASAP.

_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Cyrano)
Post #: 14
RE: Winterstorm Owners: UPGRADE OFFER! - 11/29/2008 2:57:57 AM   
Manchu

 

Posts: 1
Joined: 11/29/2008
Status: offline
Is this offer still good??

How much does it cost by it self?
I do not need the bundle.

Also,where does one go to get help with just winterstorm??

I played "Combat Mission" years ago and enjoyed it,I like the layout of Winterstorm but it lacks soo many options the CM had.

Thanks for any replys.

Keep Up The Fire!

_____________________________

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Not to push the bounds and cross over into war.Into our domain.
For if you do, there will come the day when you look behind you and see us.And we will send you to whatever God you wish.


(in reply to Erik Rutins)
Post #: 15
RE: Winterstorm Owners: UPGRADE OFFER! - 12/2/2008 12:43:47 AM   
Mad Russian


Posts: 12518
Joined: 3/16/2008
From: Texas
Status: offline

quote:

ORIGINAL: Manchu

Is this offer still good??

How much does it cost by it self?
I do not need the bundle.


PC Kharkov is what makes this game a contender with CM. I recommend you get the bundle I've yet to see anybody that was upset with all the additions to the 2nd game of the series.


quote:


Also,where does one go to get help with just winterstorm??

I played "Combat Mission" years ago and enjoyed it,I like the layout of Winterstorm but it lacks soo many options the CM had.

Thanks for any replys.

Keep Up The Fire!


If you liked CM then you will really appreciate the PC:OWS and PC:K bundle. Together they bring this series closer to the game play you were used to. While PC isn't a clone of CM it plays somewhat similar since they are both set in the same combat level.

With the first two games of the series I think PC shows it's potential. With the 3rd game of the series I expect this series to shine all on it's own.

Good Hunting.

MR

(in reply to Manchu)
Post #: 16
RE: Winterstorm Owners: UPGRADE OFFER! - 12/15/2008 12:50:13 AM   
elcidce

 

Posts: 198
Joined: 7/2/2004
From: Lugoff, SC
Status: offline
I was assuming that the upgrade offer is valid with the Holiday sale. I cannot get an email with a coupon code sent to me. I keep getting a message that my serial number is invalid. I wrote it into the form twice and it didnt work. I then cut and pasted it from the Members section and it still rejected it.

Please Help!



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Post #: 17
RE: Winterstorm Owners: UPGRADE OFFER! - 12/15/2008 4:25:33 PM   
elcidce

 

Posts: 198
Joined: 7/2/2004
From: Lugoff, SC
Status: offline
Bump.

Erik your PM folder is full. Anyone able to use the upgrade coupon during the Holiday sale?

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Post #: 18
RE: Winterstorm Owners: UPGRADE OFFER! - 12/15/2008 4:25:33 PM   
elcidce

 

Posts: 198
Joined: 7/2/2004
From: Lugoff, SC
Status: offline
dup

< Message edited by elcidce -- 12/15/2008 4:42:47 PM >


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Post #: 19
RE: Winterstorm Owners: UPGRADE OFFER! - 12/15/2008 4:25:33 PM   
elcidce

 

Posts: 198
Joined: 7/2/2004
From: Lugoff, SC
Status: offline
dup.

< Message edited by elcidce -- 12/15/2008 4:42:27 PM >


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Post #: 20
RE: Winterstorm Owners: UPGRADE OFFER! - 12/15/2008 7:57:18 PM   
Erik Rutins

 

Posts: 32912
Joined: 3/28/2000
From: Vermont, USA
Status: online
E-mail me with the serial number you're trying to use at erikr@matrixgames.com and I'll see if I can figure out what the problem is.

_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to elcidce)
Post #: 21
RE: Winterstorm Owners: UPGRADE OFFER! - 12/17/2008 10:35:16 PM   
elcidce

 

Posts: 198
Joined: 7/2/2004
From: Lugoff, SC
Status: offline
Erik,
I sent my information a few days ago. Any progress?
Thanks

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Post #: 22
RE: Winterstorm Owners: UPGRADE OFFER! - 12/31/2008 8:54:21 AM   
elcidce

 

Posts: 198
Joined: 7/2/2004
From: Lugoff, SC
Status: offline
Eric? Thanks.

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Post #: 23
RE: Winterstorm Owners: UPGRADE OFFER! - 12/31/2008 1:57:27 PM   
Erik Rutins

 

Posts: 32912
Joined: 3/28/2000
From: Vermont, USA
Status: online
Please re-send. I recall forwarding this to our admin to find out what the problem was, but I can't find the e-mail now.

_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to elcidce)
Post #: 24
RE: Winterstorm Owners: UPGRADE OFFER! - 1/15/2009 5:42:03 PM   
elcidce

 

Posts: 198
Joined: 7/2/2004
From: Lugoff, SC
Status: offline
Erik I resent this information at the begining of the month. I still havent heard back and now the sale has ended. Any progress?

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Class of 1991

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Post #: 25
RE: Winterstorm Owners: UPGRADE OFFER! - 2/16/2009 9:11:46 PM   
Erik Rutins

 

Posts: 32912
Joined: 3/28/2000
From: Vermont, USA
Status: online
It should have been, yes - did you give it another try?

_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to elcidce)
Post #: 26
RE: Winterstorm Owners: UPGRADE OFFER! - 2/16/2009 10:33:29 PM   
elcidce

 

Posts: 198
Joined: 7/2/2004
From: Lugoff, SC
Status: offline
I retried to get the coupon when the sale was active, before I contacted you initially. After we corresponded I tried again with no luck.

Please let me know who to contact and if there is some more information I need to send to get the coupon. I can pm it if necessary. Thanks.

_____________________________

The Citadel
G Company
Class of 1991

(in reply to Erik Rutins)
Post #: 27
RE: Winterstorm Owners: UPGRADE OFFER! - 2/16/2009 10:33:29 PM   
elcidce

 

Posts: 198
Joined: 7/2/2004
From: Lugoff, SC
Status: offline
I retried to get the coupon when the sale was active, before I contacted you initially. After we corresponded I tried again with no luck.

Please let me know who to contact and if there is some more information I need to send to get the coupon. I can pm it if necessary. Thanks.

_____________________________

The Citadel
G Company
Class of 1991

(in reply to Erik Rutins)
Post #: 28
RE: Winterstorm Owners: UPGRADE OFFER! - 2/16/2009 10:33:30 PM   
elcidce

 

Posts: 198
Joined: 7/2/2004
From: Lugoff, SC
Status: offline
I retried to get the coupon when the sale was active, before I contacted you initially. After we corresponded I tried again with no luck.

Please let me know who to contact and if there is some more information I need to send to get the coupon. I can pm it if necessary. Thanks.

_____________________________

The Citadel
G Company
Class of 1991

(in reply to Erik Rutins)
Post #: 29
RE: Winterstorm Owners: UPGRADE OFFER! - 2/16/2009 11:56:53 PM   
Erik Rutins

 

Posts: 32912
Joined: 3/28/2000
From: Vermont, USA
Status: online
Sorry, I did get your e-mail and sent the info to the person who set this up. I was told it had been fixed. I'll contact him again right now. Very sorry for this, it should have been resolved long ago.

< Message edited by Erik Rutins -- 2/16/2009 11:57:12 PM >


_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to elcidce)
Post #: 30
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