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If you are having trouble with the Help files under Vista

 
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If you are having trouble with the Help files under Vista - 11/11/2007 5:04:20 PM   
Erik Rutins

 

Posts: 31666
Joined: 3/28/2000
From: Vermont, USA
Status: online 		Thanks to Matt Penfold for this tip:

As people have said the help format used in previous versions of Windows has changed for Vista, and Microsoft if their wisdom failed to put in any backwards compatibility support. There is some good news though, and that is they have seen the error of their ways and released an update that allows the old style help to be used under Vista.

The fix can be found here:

http://www.microsoft.com/downloads/details.aspx?FamilyId=6EBCFAD9-D3F5-4365-8070-334CD175D4BB&displaylang=en


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Erik Rutins
Director of Product Development and Business Relations


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Post #: 1
RE: If you are having trouble with the Help files under... - 4/27/2010 9:17:43 PM   
ird

 

Posts: 99
Joined: 1/5/2008
Status: offline 		I can access the help file on BGNW but not the scenario notes. Are these files still present. I've tried downloading as above but apparently I've already done this at a previous time. I just get an error saying notes file not available

(in reply to Erik Rutins)
Post #: 2
RE: If you are having trouble with the Help files under... - 4/29/2010 6:31:45 PM   
simovitch


Posts: 3896
Joined: 2/14/2006
Status: offline
quote:

ORIGINAL: ird

I can access the help file on BGNW but not the scenario notes. Are these files still present. I've tried downloading as above but apparently I've already done this at a previous time. I just get an error saying notes file not available

This is a simple file management problem that can be easily fixed by copying the .HLP files from the main Game folder (i.e. Gettysburg) into the the individual module folders (i.e. GB, MR, PC, etc.)

If we ever get another update for this series, it would be nice if this was already done by the installer.

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simovitch


(in reply to ird)
Post #: 3
RE: If you are having trouble with the Help files under... - 4/25/2011 5:21:11 PM   
The Mook Man

 

Posts: 4
Joined: 4/20/2011
Status: offline 		Thanks for that tip.  I also noted that the Parameter Data in some of the scenarios does not match the actual 'fighting' results.  But, I did see that some of the other Notes files do have the correct Parameter Data(in Scenario Notes under Help).  I didn't know that just copying the files into the correct sub file would solve the issue - thanks again.

(in reply to simovitch)
Post #: 4
RE: If you are having trouble with the Help files under... - 9/2/2011 6:56:48 PM   
Rich1210

 

Posts: 2
Joined: 9/2/2011
Status: offline 		How about in Windows 7? I tried the above suggestion and it's still not loading properly, nor when I click on the file. Any advice?

(in reply to Erik Rutins)
Post #: 5
RE: If you are having trouble with the Help files under... - 9/14/2011 2:03:08 AM   
simovitch


Posts: 3896
Joined: 2/14/2006
Status: offline
quote:

ORIGINAL: Rich1210

How about in Windows 7? I tried the above suggestion and it's still not loading properly, nor when I click on the file. Any advice?

Rich1210, try this

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simovitch


(in reply to Rich1210)
Post #: 6
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