Just a Manual!

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Nembo
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Joined: Wed Oct 25, 2006 2:51 pm

Just a Manual!

Post by Nembo »

Ok yesterday I got a package in the mail, and all I find inside is the Manual, no CD, no Box, just a Manual. Is the CD coming in a different package or do I need to start emailing Matrix and Digital River?
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Erik Rutins
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RE: Just a Manual!

Post by Erik Rutins »

No, that's not normal. Please e-mail me at erikr@matrixgames.com with your order info and I'll find out what happened.
Erik Rutins
CEO, Matrix Games LLC


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JMartin
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RE: Just a Manual!

Post by JMartin »

Same thing happened to me
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David Heath
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RE: Just a Manual!

Post by David Heath »

Hi
 
Please email support@matrixgames.com and we get on top of this ASAP. 
 
David
 
 
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Prince of Eckmühl
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RE: Just a Manual!

Post by Prince of Eckmühl »

My manual came in a DVD box w/disc inside.
 
Sorry to hear about the error.
 
I'm sure that Matrix will make it right, PDQ.
 
PoE (aka ivanmoe)
Government is the opiate of the masses.
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Nembo
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RE: Just a Manual!

Post by Nembo »

    Thanks guys, sent an email to both of you. With the order # and the problem. 
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Nembo
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RE: Just a Manual!

Post by Nembo »

Guess what should up today...The Box and CD.

So you can ignore my email. Sorry about the false alarm.
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Marc von Martial
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RE: Just a Manual!

Post by Marc von Martial »

ORIGINAL: Nembo

Guess what should up today...The Box and CD.

So you can ignore my email. Sorry about the false alarm.


Well, but they shouldn't ship separately ;)

Good it showed up for you.
JMartin
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RE: Just a Manual!

Post by JMartin »

I also received a separate package with the box and cd.
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