Matrix Games Forums

Armageddon invasion starts in 2014Command Rommels Panzers in Battle Academy!Servers UpdateThe Deal goes Fourth!Command Ops gets a Massive Update!Lost Battles AAR: Smolensk 41War in the East: Lost Battles is here!Conflict of Heroes: Awakening the Bear! Let's Play videoLost Battles Scenario Manual excerpts available!A sneak peek from Allied Corps!		 Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

RE: Forge of Freedom Boxed Copies Now Available!

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [Current Games From Matrix.] >> [American Civil War] >> Forge of Freedom: The American Civil War 1861-1865 >> RE: Forge of Freedom Boxed Copies Now Available! Page: <<   < prev  1 2 [3] 4   next >   >>
Login
Message << Older Topic   Newer Topic >>
RE: Forge of Freedom Boxed Copies Now Available! - 1/13/2007 10:17:08 PM   
Capt Henry

 

Posts: 100
Joined: 4/1/2005
Status: offline 		Maybe a stupid question, but is there a way to can check to see your order status before it ships or do we just assume it's backordered. I ordered on December 30 and have heard nothing since then.

(in reply to TheHellPatrol)
Post #: 61
RE: Forge of Freedom Boxed Copies Now Available! - 1/14/2007 2:16:52 PM   
Marc von Martial

 

Posts: 10890
Joined: 1/4/2001
From: Bonn, Germany
Status: offline
quote:

ORIGINAL: Capt Henry

Maybe a stupid question, but is there a way to can check to see your order status before it ships or do we just assume it's backordered. I ordered on December 30 and have heard nothing since then.


You should be able to do this at www.findmyorder.com

_____________________________

Marc von Martial
Director of Art & Production


(in reply to Capt Henry)
Post #: 62
RE: Forge of Freedom Boxed Copies Now Available! - 1/15/2007 2:05:55 AM   
WBaugh

 

Posts: 99
Joined: 7/5/2004
Status: offline 		Erik/Marc,

Hate to pile on but I ordered my copy on December 26th and it's still back ordered.  Now this is a manual upgrade...were they pushed to the back? 

Bill

(in reply to Marc von Martial)
Post #: 63
RE: Forge of Freedom Boxed Copies Now Available! - 1/15/2007 2:13:12 AM   
Erik Rutins

 

Posts: 31231
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		No, everything was fulfilled in the order it was ordered, regardless of order type. However, we ran out of stock pretty quickly with the initial print run. Another one had already been requested, but it wasn't done as quickly as we'd hoped. According to the information that I have, the second print run with enough boxes and manuals to fulfill all pending orders should start shipping out on Monday or Tuesday this week.

Regards,

- Erik

_____________________________

Erik Rutins
Director of Product Development and Business Relations


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to WBaugh)
Post #: 64
RE: Forge of Freedom Boxed Copies Now Available! - 1/15/2007 2:17:42 AM   
TheHellPatrol


Posts: 1588
Joined: 7/3/2004
Status: offline
quote:

ORIGINAL: Erik Rutins
should start shipping out on Monday or Tuesday this week.

Regards,

- Erik



_____________________________

A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau

(in reply to Erik Rutins)
Post #: 65
RE: Forge of Freedom Boxed Copies Now Available! - 1/15/2007 2:50:46 AM   
Erik Rutins

 

Posts: 31231
Joined: 3/28/2000
From: Vermont, USA
Status: offline
quote:

ORIGINAL: TheHellPatrol
should start shipping out on Monday or Tuesday this week.


After what we went through with the last few weeks behind the scenes, I'm not going to guarantee anything at this point based on the promises we're getting from DR.

_____________________________

Erik Rutins
Director of Product Development and Business Relations


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to TheHellPatrol)
Post #: 66
RE: Forge of Freedom Boxed Copies Now Available! - 1/15/2007 2:53:37 AM   
TheHellPatrol


Posts: 1588
Joined: 7/3/2004
Status: offline
quote:

ORIGINAL: Erik Rutins

After what we went through with the last few weeks behind the scenes, I'm not going to guarantee anything at this point based on the promises we're getting from DR.
Just checking your memory my good man! You're still sharp as a tack.


_____________________________

A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau

(in reply to Erik Rutins)
Post #: 67
RE: Forge of Freedom Boxed Copies Now Available! - 1/15/2007 5:30:32 PM   
ckk

 

Posts: 1228
Joined: 10/18/2000
From: Pensacola Beach FL
Status: offline
quote:

ORIGINAL: ckk

So far mine has gone from Eden Prairie to Milan to Jacksonville Fl to St Louis to Marietta Ga. Can I get frequent flyer Miles?


Well now mine has gone back to Jacksonville FL Ain't tracking wonderful?

(in reply to ckk)
Post #: 68
RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 12:34:46 AM   
Titanwarrior89


Posts: 2876
Joined: 8/28/2003
From: arkansas
Status: offline 		I am not sure what moves slower, "Little Mac or my two orders. I think the General may have them beat.
quote:

ORIGINAL: ckk


quote:

ORIGINAL: ckk

So far mine has gone from Eden Prairie to Milan to Jacksonville Fl to St Louis to Marietta Ga. Can I get frequent flyer Miles?


Well now mine has gone back to Jacksonville FL Ain't tracking wonderful?



_____________________________

"Before Guadalcanal the enemy advanced at his pleasure. After Guadalcanal, he retreated at ours".

"Mama, There's Rabbits in the Garden"

(in reply to ckk)
Post #: 69
RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 5:44:35 AM   
TheHellPatrol


Posts: 1588
Joined: 7/3/2004
Status: offline 		Just got my ship notification UPS 2ND-Day.

_____________________________

A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau

(in reply to Titanwarrior89)
Post #: 70
RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 6:26:25 AM   
ckk

 

Posts: 1228
Joined: 10/18/2000
From: Pensacola Beach FL
Status: offline 		Now I'm really confused It arrived at Gulf Breeze Fl(Mydelivery unit) and then it was back in Jacksonville 500 miles away!!!!! jeeesshhh!

(in reply to Titanwarrior89)
Post #: 71
RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 6:34:05 AM   
TheHellPatrol


Posts: 1588
Joined: 7/3/2004
Status: offline 		Well, judging by my past experience with DR, at least this time i have a Tracking#. I'm not holding my breath...is yours UPS? If so they are top notch in my book!

_____________________________

A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau

(in reply to ckk)
Post #: 72
RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 6:37:19 AM   
Adam Parker


Posts: 1850
Joined: 4/2/2002
From: Melbourne Australia
Status: offline 		LOL

Mine's still on backorder from December 22nd!

(in reply to TheHellPatrol)
Post #: 73
RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 6:38:43 AM   
Erik Rutins

 

Posts: 31231
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Adam,

quote:

ORIGINAL: Adam Parker
Mine's still on backorder from December 22nd!


That sounds worrisome, please e-mail me your order # as I would have thought an order placed that early would have shipped by now.

Regards,

- Erik

_____________________________

Erik Rutins
Director of Product Development and Business Relations


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Adam Parker)
Post #: 74
RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 6:42:04 AM   
ckk

 

Posts: 1228
Joined: 10/18/2000
From: Pensacola Beach FL
Status: offline
quote:

ORIGINAL: TheHellPatrol

Well, judging by my past experience with DR, at least this time i have a Tracking#. I'm not holding my breath...is yours UPS? If so they are top notch in my book!


No mine is USPS Not so top notch in my book I didn't know at the time. But from what i've seen maybe I should have sprung for the upgrade shipping

(in reply to TheHellPatrol)
Post #: 75
RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 6:49:05 AM   
TheHellPatrol


Posts: 1588
Joined: 7/3/2004
Status: offline
quote:

ORIGINAL: ckk


quote:

ORIGINAL: TheHellPatrol

Well, judging by my past experience with DR, at least this time i have a Tracking#. I'm not holding my breath...is yours UPS? If so they are top notch in my book!


No mine is USPS Not so top notch in my book I didn't know at the time. But from what i've seen maybe I should have sprung for the upgrade shipping

God help you man! IIRC, when i didn't get my copy of WITP after some many months Erik/David and i suspected a black hole between DR and the post office. Good Luck!

_____________________________

A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau

(in reply to ckk)
Post #: 76
RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 6:52:33 AM   
Adam Parker


Posts: 1850
Joined: 4/2/2002
From: Melbourne Australia
Status: offline
quote:

ORIGINAL: Erik Rutins

That sounds worrisome, please e-mail me your order # as I would have thought an order placed that early would have shipped by now.


Erik I've just emailed you now using your Matrix forum link. Look forward to your reply!

And guys, I've no probs with Matrix/DR at all. I've found them spot on always. This is just a glitch. I trust Matrix's e-shop fully.

Adam.

(in reply to Erik Rutins)
Post #: 77
RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 1:52:03 PM   
desertstorm


Posts: 50
Joined: 1/16/2007
From: Germany/Niedersachsen
Status: offline 		Hallo, i live in germany and new here in the forum. My order status of FOF is "backordered". The question is, when will it shipped to Europe ?  i ordered it over the european-Shop from DR.

(in reply to TheHellPatrol)
Post #: 78
RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 3:33:16 PM   
Erik Rutins

 

Posts: 31231
Joined: 3/28/2000
From: Vermont, USA
Status: offline
quote:

ORIGINAL: Adam Parker
Erik I've just emailed you now using your Matrix forum link. Look forward to your reply!


Adam,

I haven't received your e-mail yet, please re-send to erikr@matrixgames.com.

Regards,

- Erik


_____________________________

Erik Rutins
Director of Product Development and Business Relations


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Adam Parker)
Post #: 79
RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 3:34:13 PM   
Erik Rutins

 

Posts: 31231
Joined: 3/28/2000
From: Vermont, USA
Status: offline
quote:

ORIGINAL: desertstorm
Hallo, i live in germany and new here in the forum. My order status of FOF is "backordered". The question is, when will it shipped to Europe ?  i ordered it over the european-Shop from DR.


The EU site is being worked on now that the US site shipments went out. I am hoping that EU orders will begin shipping by the end of this week, but could be early next week. Will keep you posted.

_____________________________

Erik Rutins
Director of Product Development and Business Relations


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to desertstorm)
Post #: 80
RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 7:06:09 PM   
desertstorm


Posts: 50
Joined: 1/16/2007
From: Germany/Niedersachsen
Status: offline 		Thank you Eric for the information,
but means EU shipping that it will shipped from USA direct to the customer, in my case
"to good old Germany" ?

(in reply to Erik Rutins)
Post #: 81
RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 8:58:45 PM   
jimi3


Posts: 99
Joined: 7/4/2006
From: Michigan
Status: offline 		Erik,
Just got my manual/boxed set upgrade from USPS today in Michigan. Well worth the wait...job well done!!!

(in reply to Erik Rutins)
Post #: 82
RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 9:10:22 PM   
Erik Rutins

 

Posts: 31231
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Desertstorm,

quote:

ORIGINAL: desertstorm
Thank you Eric for the information,
but means EU shipping that it will shipped from USA direct to the customer, in my case
"to good old Germany" ?


If you ordered from the Europe store, it will ship from the warehouse in the UK, so within the EU. However, we were waiting to get the new "manual on demand" process working in the US site before implementing it at the EU/UK site. That's why the non-US orders are delayed by about a week past the shipping of US orders.

Regards,

- Erik


_____________________________

Erik Rutins
Director of Product Development and Business Relations


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to desertstorm)
Post #: 83
RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 9:25:12 PM   
nmleague

 

Posts: 2360
Joined: 1/14/2006
Status: offline 		My boxed copy arrived today , about seven days from the day I received the email saying it was shipping.

(in reply to Erik Rutins)
Post #: 84
RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 9:55:51 PM   
Oliver Heindorf


Posts: 1899
Joined: 5/1/2002
From: Hamburg/Deutschland
Status: offline 		I ordered from the US store on the 14th becasue I wanted the digital download and the physical shipment - from the EU store only DD was aviable ? But I have NO message regarding physical shipment from the US store yet - I think I have to wait further.
If DR is still as funny as they have been in the past with the release of WITP then we will all have a good laugh 

(in reply to nmleague)
Post #: 85
RE: Forge of Freedom Boxed Copies Now Available! - 1/16/2007 11:41:59 PM   
ckk

 

Posts: 1228
Joined: 10/18/2000
From: Pensacola Beach FL
Status: offline 		Well guess what showed up today

(in reply to TheHellPatrol)
Post #: 86
RE: Forge of Freedom Boxed Copies Now Available! - 1/17/2007 12:05:10 AM   
freeboy

 

Posts: 8330
Joined: 5/16/2004
From: Colorado
Status: offline 		nice manual, plus I can actually read it!

(in reply to ckk)
Post #: 87
RE: Forge of Freedom Boxed Copies Now Available! - 1/17/2007 12:30:47 AM   
Oliver Heindorf


Posts: 1899
Joined: 5/1/2002
From: Hamburg/Deutschland
Status: offline 		there is a manual included in the game / physical shipment ? if so, WOW ! I thought its just the usual DVD Box ?





< Message edited by Oliver Heindorf -- 1/17/2007 12:45:28 AM >

(in reply to freeboy)
Post #: 88
RE: Forge of Freedom Boxed Copies Now Available! - 1/17/2007 2:06:59 AM   
Adam Parker


Posts: 1850
Joined: 4/2/2002
From: Melbourne Australia
Status: offline
quote:

ORIGINAL: Erik Rutins

I haven't received your e-mail yet, please re-send to erikr@matrixgames.com.


Done! Let me know.

(in reply to Erik Rutins)
Post #: 89
RE: Forge of Freedom Boxed Copies Now Available! - 1/17/2007 2:44:34 AM   
Wardyr


Posts: 165
Joined: 1/17/2007
Status: offline 		Hello all.  I must say that I am a little envious to those who have gotten their FOF game and playing it as we, or rather I, speak.  My wife had ordered mine 2-3 weeks before Christmas from NWS (I did not see a link for the boxed copy on your wen site).  Anyways, I was wondering when places such as NWS would get their backordered copies to send out.  Sorry but I am just eager to play it.

(in reply to Adam Parker)
Post #: 90
Page:   <<   < prev  1 2 [3] 4   next >   >>
All Forums >> [Current Games From Matrix.] >> [American Civil War] >> Forge of Freedom: The American Civil War 1861-1865 >> RE: Forge of Freedom Boxed Copies Now Available! Page: <<   < prev  1 2 [3] 4   next >   >>
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

0.402