video card question, game won't run (Full Version)

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laska2k4 -> video card question, game won't run (5/14/2012 10:18:38 AM)

I've got a desktop with Intel® Q963/Q965 Express Chipsets (2.0 vertex/pixel shader support)
but when I run the game it says that there's no graphic card with 3.0 support.
I've downloaded the beta patch from members support for 2.0 support but nothing change.

Any workaround ?

thanks

p.s. I post a identical reply in the main forum (sorry for double posting) , but I think that the support forum is more appropriate.

[image]local://upfiles/18806/7A9E0677DD044FEBA24EC87F81812750.gif[/image]




laska2k4 -> RE: video card question, game won't run (5/14/2012 11:16:07 AM)

I tried to start the game by the ps 2.0 shortcut, but ...


[image]local://upfiles/18806/BC51B86C152242C0A6953DD7FFC4618B.gif[/image]




ericbabe -> RE: video card question, game won't run (5/14/2012 6:14:09 PM)

Unfortunately the support for Pixel Shader 2.0 that we added doesn't fix all of the incompatibility problems between DirectX 9.0 and 9.0c, so the game simply may not be able to work with this card despite the fact that you have Pixel Shader 2.0 on it.




Erik Rutins -> RE: video card question, game won't run (5/15/2012 12:12:47 AM)

Hi Laska,

Could you please confirm the date, time and file size for the hexgame.exe in your installation folder?

Could you also post a DxDiag for us please?

Regards,

- Erik




laska2k4 -> RE: video card question, game won't run (5/15/2012 7:54:16 AM)

hexgame.exe 2.546 kb 09/05/2012 19:26
dxdiag attached.

thanks for your support




Erik Rutins -> RE: video card question, game won't run (5/15/2012 1:25:56 PM)

Ok, your video driver is from 2008 and your sound driver is from 2006. Please update those first (you should be able to get updated drivers from HP / Intel / Realtek) and let's test again. Probably a good idea to check for updated chipset drivers as well.

Regards,

- Erik




laska2k4 -> RE: video card question, game won't run (5/16/2012 7:41:54 AM)

No audio/video driver updates lead to resolution or my problem, but I've changed the old embedded graphic with a Nvidia GT9600 512Mb card.
An old two or three year card that let me play the tutorial firefights at maximum resolution.

Anyway, thanks for your support, you did more than I was expected (and needed).




ericbabe -> RE: video card question, game won't run (5/16/2012 10:56:19 PM)

Glad to hear you got it working!




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