Bugg repporting tool (Full Version)

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nomet -> Bugg repporting tool (3/30/2012 10:23:34 AM)

This is not something yuo have to do but it helps us alot to sort issues.If you get a bug and report in on our reporter tool. The bug will reach the programmers directly.
http://www.zeal-work.com/Mantis/

Cheers
Robin




samarobriva -> RE: Bugg repporting tool (4/2/2012 4:56:51 PM)

That's great.
I have reported a problem on 1st april(no joke).
I feel in that case really bad as I can't go past the Loading screen.
May I have a rough idea on when that problem will be taken in charge.




nomet -> RE: Bugg repporting tool (4/2/2012 6:24:57 PM)

So you never make it past the loading screen?




samarobriva -> RE: Bugg repporting tool (4/2/2012 8:14:58 PM)

Absolutely !
That's frustrating




samarobriva -> RE: Bugg repporting tool (4/3/2012 5:48:33 PM)

still no activity ![>:]




Xerkis -> RE: Bugg repporting tool (4/3/2012 5:59:56 PM)


quote:

ORIGINAL: samarobriva

Absolutely !
That's frustrating

Just something to try here. . . . The loading screen can seem to take a really long time and seems like it’s not doing anything when it actually is. Just something to try let it go for awhile - just to see what happens - even like a few minutes (it doesn't take that long but just to see)




samarobriva -> RE: Bugg repporting tool (4/3/2012 6:05:24 PM)

I did
but as soon as the loading scrren is seen I hear an error message
In fact there is an error message and there is a box message hidden that says
Microsoft visual c++ runtime library

this application has requested the Runtime to terminate in an unusual way....




Xerkis -> RE: Bugg repporting tool (4/3/2012 6:11:46 PM)

Ah yes - does this link sound about the same?
basically this other player reloaded from scratch and all was fine
http://www.slitherine.com/forum/viewtopic.php?f=166&t=33191




samarobriva -> RE: Bugg repporting tool (4/3/2012 7:05:48 PM)

So I did again.
I tried to install the game on different drive
I reinstall directx, Framework 4 and Visual C++ 2010 x86
Pc rebooted before, after....
The problem remains the same
Microsoft visual c++ runtime library

this application has requested the Runtime to terminate in an unusual way




Xerkis -> RE: Bugg repporting tool (4/3/2012 7:39:50 PM)


quote:

ORIGINAL: samarobriva

So I did again.
I tried to install the game on different drive
I reinstall directx, Framework 4 and Visual C++ 2010 x86
Pc rebooted before, after....
The problem remains the same
Microsoft visual c++ runtime library

this application has requested the Runtime to terminate in an unusual way

Very sorry for your troubles.
That – unfortunately – is all that I know of at this point to try. Obviously if I come up with more, I will let you know right away. But hopefully someone from Zeal can straighten this out as soon as possible.




nomet -> RE: Bugg repporting tool (4/4/2012 11:53:19 AM)

I'm sending the programmer over to this thread! Its a bit hard couse we have 3 forums and somtimes we miss to see witch tech in all of them. You said you installed C++ 2010 this should be 2008 both can be installed at the same time. Have you tried to install the 2008?




VPaulus -> RE: Bugg repporting tool (4/4/2012 12:06:30 PM)

That's usually a problem related with the version of Visual C++ library.
I usually have 2005, 2008 and 2010 version always installed.
This and .Net Framework are always a pain in the ass.




samarobriva -> RE: Bugg repporting tool (4/4/2012 1:04:37 PM)

I used the one given in the install !
Different release of c++ 2008 are installed
x86
9.0.21.022
9.0.30.729
9.0.30729.17
9.0.30729.6161
x64
9.0.21.022
9.0.30729.17
9.0.30729.4148
9.0.30729.6161




VPaulus -> RE: Bugg repporting tool (4/4/2012 1:49:02 PM)

At least in the beta the game was working with these installed:

[image]http://i.imgur.com/XdR8D.jpg[/image]

Also you can probably see the log error in Windows Event viewer.
Do you know how to do that?




samarobriva -> RE: Bugg repporting tool (4/5/2012 7:04:46 PM)

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-04-03T18:07:03.000000000Z" />
<EventRecordID>86228</EventRecordID>
<Channel>Application</Channel>
<Computer>Frédéric-PC</Computer>
<Security />
</System>
- <EventData>
<Data>TA.exe</Data>
<Data>0.0.0.0</Data>
<Data>4f61ea36</Data>
<Data>MSVCR90.dll</Data>
<Data>9.0.30729.6161</Data>
<Data>4dace5b9</Data>
<Data>40000015</Data>
<Data>0005beae</Data>
<Data>17c4</Data>
<Data>01cd11c481e8f258</Data>
<Data>C:\Program Files (x86)\Slitherine\Team Assault\TA.exe</Data>
<Data>C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll</Data>
<Data>d0700378-7db7-11e1-b37e-20cf3019ad1a</Data>
</EventData>
</Event>




VPaulus -> RE: Bugg repporting tool (4/5/2012 10:00:20 PM)

It seems to be a problem with Visual C++.
Try this patch:
Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package MFC Security Update
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=26368




samarobriva -> RE: Bugg repporting tool (4/6/2012 3:47:36 AM)

Still the same

- System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2012-04-06T02:38:35.000000000Z

EventRecordID 86342

Channel Application

Computer Frédéric-PC

Security


- EventData

TA.exe
0.0.0.0
4f61ea36
MSVCR90.dll
9.0.30729.6161
4dace5b9
40000015
0005beae
1060
01cd139e4f66ef28
C:\Program Files (x86)\Slitherine\Team Assault\TA.exe
C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
9ac4fcf9-7f91-11e1-82c0-20cf3019ad1a




VPaulus -> RE: Bugg repporting tool (4/6/2012 4:16:39 AM)

I cannot understand why your Visual C++ packages have different size from mine
Maybe TA's programmer can help you further. There's the possibility of you having to uninstall all the Visaul C+ packages and then install some of them again. Damn M$.
I'll definitely keep this thread under my watch.




nomet -> RE: Bugg repporting tool (4/7/2012 12:01:05 PM)

I will send the programmer in here when he gets back on Tuesday! (Easter and all)




Laxen -> RE: Bugg repporting tool (4/11/2012 2:32:13 PM)

I'm not a programmer but I got a message from one;

We also thought at first that the problem was due to version issues of the Visual C redist... but since this has been tried out we must do more research on the subject to find a solution. We will look deeper into this, but right now there is unfortunately nothing we can do.




samarobriva -> RE: Bugg repporting tool (4/18/2012 1:29:52 PM)

Hello it has been more than more two weeks that I have bought that game and I'm still waiting on a answer to have that software to work !




samarobriva -> RE: Bugg repporting tool (4/18/2012 1:30:48 PM)

Hello it has been more than more two weeks that I have bought that game and I'm still waiting on a answer to have that software to work !




Xerkis -> RE: Bugg repporting tool (4/18/2012 1:37:53 PM)

I'm very sorry to hear this.
I do hope that this is solved very soon a well.




Laxen -> RE: Bugg repporting tool (4/18/2012 1:50:12 PM)

We've had this issue and other issues like it reported on Mantis (our bug tracking service). We appreciate that the issues are reported so that we're made aware of them, but these types of crashes are hard to track down and we're doing what we can. We're working on it, but unfortunately we have not yet found a solution to it. Thank you for still having the interest up :)




samarobriva -> RE: Bugg repporting tool (4/18/2012 3:07:03 PM)

I'm not trying to be cynical but my interest is that at some point I gave some € to have the use of that software.
So my interest is to have that software to run.
I'm just surprised that I have no request for other informations
Did I give all that was requested ?




Toubib -> RE: Bugg repporting tool (4/30/2012 1:36:42 PM)

Hello
I ve got the same probleme like Samarobriva.

I download and install the game today whith no problem but when I want to play, I can't go past the Loading screen ...!!

I need your help
Sorry for my english

Samarobriva, voici mon adresse mail
arthemusg@yahoo.fr
Si tu as trouvé une solution cela m'interresse. Je suis un Samarobrivien, peut être habitons nous la
même région [;)].......




Toubib -> RE: Bugg repporting tool (4/30/2012 5:24:44 PM)

This problem seems to be know but there is no solution for the moment.
You can find information on SlITHERINE 's Forum.
I hope a solution will be found soon

Sorry for my English




Toubib -> RE: Bugg repporting tool (5/3/2012 6:31:05 PM)

There is someone here ??[&:]




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