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Erik Rutins -> RE: No longer for sale! (2/17/2008 11:19:12 PM)
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quote:
ORIGINAL: dlotus Hi Guys, Just curious about how and when this will be refunded? Will it be refunded to bank it was deducted from or will it be sent in cheque form? I sent the e-mail about a week or so ago and still got no reply or refund, In the email i put all the details and asked to be emailed back saying when its been done and nothing, Please answer if you can. Normally, the refund would be done in the way it was paid, but there may be some cases where due to the time elapsed special arrangements may be required. Refunds take up to 10 business days to make their way through the financial system (not ours, but those between us and you). I've asked our support folks to make sure they reply to such requests to confirm receipt (that is standard procedure, but it's been re-emphasized). Since they normally do, if you've received no reply you should probably re-send as well. Regards, - Erik
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