PBEM++

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Werewolf13
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Joined: Sun Jul 31, 2005 8:11 pm

PBEM++

Post by Werewolf13 »

Something very wierd going on.

Tried to login to the Slitherine PBEM++ server using my integrated login and PW.
login screen comes up and game S/N matches what's in my records and what's recorded online in both the Slitherine and Matrix sites under my games S/N. But the screen pops up with a "this S/N appears to be registered to another user". WTF? I tried using my user name I had prior to the name/PW site consolidation that slitherine did but got the same message.

What's really wierd is that on the slitherine site it shows a Steam key. Nope! FPC:RS is pure Matrix. None of the other Matrix games I have where you can get a steam key is showing one - I don't get STEAM keys for Matrix games.

Tried to register and that's not even an option.

What gives here? I can't login in to the PBEM++ server. How do I fix this and/or who do I contact.
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CapnDarwin
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RE: PBEM++

Post by CapnDarwin »

I've had post migration issues as well. Same message. Best I can offer is you should get a hold of Matrix Tech Support. They should be able to fix it. The when might be a bit tricky over the holidays.


As for the Steam key, some games including Red Storm can be added to Steam via the serial number and then you can download the Steam version and have Steam auto-update and have the game in your Steam Library.

Sorry, I can't be more helpful. I hope things get worked out quickly for you.
OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC
Klynner
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RE: PBEM++

Post by Klynner »

I have a problem with this also, but of a different nature.
When I select Multiplayer and the login screen comes up it won't let me type anything into the User ID box.
The box turns green and wont' accept any keystrokes.
The PW box is fine and I can type in there but not in the ID box.
Solution??
Thank you.
This is with regards to Flashpoint Campaign Red Storm
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CapnDarwin
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RE: PBEM++

Post by CapnDarwin »

To fix the problem, go to the Edit button (bottom right) an re-enter your information into the set up. After saving, your user name should appear in the first box. You should be able to login after that.
OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC
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pensfanvw
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RE: PBEM++

Post by pensfanvw »

I'm having the same problem as Werewolf. Any solutions?
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CapnDarwin
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RE: PBEM++

Post by CapnDarwin »

As noted above, you should try getting ahold of Matrix Support and note you are having this specific problem.
OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC
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pensfanvw
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RE: PBEM++

Post by pensfanvw »

Ok. Thanks for the reply. I thought this tech support forum was the correct place to ask this question. I will try to look elsewhere for a solution.
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CapnDarwin
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RE: PBEM++

Post by CapnDarwin »

No problem. If this was a game problem we would handle it, but the issue above is beyond us and related to the Matrix/Slitherine servers. They need to see what is going on on their end.
OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC
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pensfanvw
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RE: PBEM++

Post by pensfanvw »

I summited the issue at the Matrix Games Help desk. Thanks again for your replies.😀
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CapnDarwin
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RE: PBEM++

Post by CapnDarwin »

Let us know if they get you fixed up. If not, I can see what we can do with their support folks.
OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC
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